General Operations Manager - B-1 Div (WBN) 1.2.07

Overview

At Credence, we support our clients’ mission-critical needs, powered by technology. We provide cutting-edge solutions, including AI/ML, enterprise modernization, and advanced intelligence capabilities, to the largest defense and health federal organizations. Through partnership and trust, we increase mission success for war-fighters and secure our nation for a better future.

We are privately held, are repeatedly recognized as a top place to work, and have been on the Inc. 5000 Fastest Growing Private Companies list for the last 13 years. We practice servant leadership and believe that by focusing on the success of our clients, team members, and partners, we all achieve greater success.

Credence has an immediate need for a General Operations Manager B-1 Div (WBN) at the journeyman level who will be primarily responsible for supporting the B-1 Lancer Division (AFLCMC WBN) at Tinker AFB, OK.

The B-1 Lancer division manages readiness and provides logistical, modification, engineering and technical support for the B-1 aircraft system.  This division provides complete system management and ensures US airpower through acquisitions excellence by delivering modernization, sustainment, and support to the AF’s fleet of B-1 aircraft on-schedule and on-cost.

Responsibilities include, but are not limited to the duties listed below:

• Provide overall Fighters & Advanced Aircraft, Bombers, and F-35 support for operations utilities, including administrative functions, MIS and IT oversight, DTS, and ADPE inventory.
• Assist in managing CMEs, facility management, special projects, awards, training, performance management, manpower, and human resource functions.
• Organize and categorize engineering documents in coordination with other sections.
• Support monitoring and access to SIPR at 2 AC 76A and the FOG Conference Room.
• Advise senior leaders, supervisors, and managers on management operations issues.
• Independently research and advise on sensitive resource policy, procedure, legal, regulatory, and contractual matters.
• Review draft regulations, directives, and guidance; prepare recommendations and comments reflecting impacts on local policy or practices.
• Collect, measure, review, and interpret Fighters & Advanced Aircraft, Bombers, and F-35 requirements and related data for accuracy, consistency, and alignment with customer objectives.
• Serve as project manager for special studies, initiatives, and projects defined by senior leadership.
• Develop special project reports, briefings, and presentations on project status, findings, and recommendations for AFPEO/WA, Deputy PEO, staff, divisions, branches, senior functional managers, and upper management.
• Develop a monthly newsletter for directorate-wide communications using information collected from AFPEO/WA, WA/WAB, Deputy PEO, staff, divisions, and branches.
• Facilitate virtual All Calls using Government-approved virtual communication tools.
• Support the PEO/DPEO with recording, formatting, and disseminating video messages to the workforce, including Government and industry partners as required.
• Manage review and approval of social media posts and draft media responses for Public Affairs review and approval.
• Assist in the development of scripts and preparation materials for the PEO.
• Engage in forums to deliberate and strategize social media public affairs guidance, instructions, and memorandums.
• Participate in conferences, symposiums, and meetings, including Life Cycle Industry Days (LCID) and Air & Space Forces Association (AFA) events.
• Engage in required SecAF Acquisition Executive Branch meetings with emphasis on Agile Combat Employment (ACE).
• Create SharePoint sites, including LCID sites, to house directorate industry partner engagement materials.
• Update and maintain the directorate’s media relations and Public Affairs SharePoint site, including decision memorandums, public affairs guidance, media queries, and congressional inquiries.
• Support PEO FAA video presentations and coordinate with AFLCMC/PA to arrange advanced media training and prepare for media roundtables.
• Participate in discussions and meetings or serve on panels and committees; provide written reports and briefings outlining findings and recommendations.
• Coordinate across multiple directorates, organizations, Centers, MAJCOMs, and HQ USAF while providing rationale and recommendations to management.
• Prepare and present clear, concise, and well-structured presentations in oral or written form, tailored to the audience, knowledge level, and desired outcome.
• Identify problems in broad and detailed terms and help resolve conflicts in a timely manner through meetings, working groups, and coordination with responsible members.
• Serve as an Operations Management point of contact for AFLCMC/WAO.
• Identify, analyze, and evaluate actual or potential problem areas in OM activities using trend data and organizational knowledge.
• Inform senior management of program progress and advise on significant developments that may impact the mission.
• Determine recommendations for unresolved or questionable problems and perform follow-up actions.
• Research, determine, and recommend appropriate actions or interpretations for issues impacting Fighters & Advanced Aircraft, Bombers, and F-35.
• Represent AFLCMC/WAO with installation and functional area organizations.
• Establish, develop, and maintain effective working relationships with base organizations, senior leadership, division chiefs, other military services, DoD agencies, and related organizations.
• Meet with key customers and coordinate officials to assess customer satisfaction, explain organizational policy and procedures, and resolve significant problems.
• Provide customer guidance and training to subordinate divisions within Fighters & Advanced Aircraft, Bombers, and F-35.
• Establish and maintain master files and file plans of classified and unclassified program data to support tracking and resolution of operations issues.
• Retrieve data and information through queries and reports; maintain tracking systems for deficiencies, corrective actions, closures, and documentation for Government review and approval.
• Scan, digitize, and file legacy paper records into new electronic files and storage locations.
• Monitor and evaluate AFLCMC/WAO activities for compliance with applicable regulations, directives, procedures, and policies.
• Establish, revise, and review policies, procedures, mission objectives, and organizational design to eliminate work barriers, improve quality, support team building, and address regulatory or customer requirements.
• Train in creating and maintaining interactive SharePoint sites and workspaces to support the B-1 mission.
• Provide backup support for taskings assigned to the B-1 from headquarters through various channels, including TMT.
• Perform self-inspections and present detailed reports with corrective actions taken or required.
• Ensure complete and quality resolution of discrepancies.
• Assess and revise policies and procedures to improve work quality, timeliness, and efficiency.
• Assist with Fighters & Advanced Aircraft, Bombers, and F-35 in/out-processing actions using the In and Out-Processing System.
• Initiate and update in/out-processing checklists and associated forms.
• Schedule incoming personnel for in-processing appointments, brief incoming and outgoing personnel, and coordinate with other OM points of contact.

Education, Requirements and Qualifications:

• Must have an active or current Secret security clearance (or higher), verifiable in the Defense Information System for Security (DISS).
• Bachelor’s or Master’s Degree in a related field and at least three (3) years of experience in the respective technical / professional discipline being performed, three (3) of which must be in the DoD
• OR, seven (7) years of directly related experience with proper certifications as described in the PWS labor category performance requirements, five (5) of which must be in the DoD.
• Working knowledge of Air Force Records Information Management System (AFRIMS), Resource Management Information System (RMIS), DTS, SOCCER, MICT, PMRT, and the Education and Training Management System (ETMS).
• Ability to handle all official records in accordance with AFI 33-322, Records Management and Information Governance Program.

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development

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