Front Desk Receptionist/HR Assistant

Position Purpose:

This position is responsible for reception and front desk activities, ensuring that we are presenting a professional, positive experience for external visitors and internal employees. This position carries out additional responsibilities in the following areas: helps support the HR department's Onboarding and Recruitment Administrator with duties required, and coordinates employee engagement and morale-building events as requested to achieve overall ministry objectives.

Essential Duties:

• Co-lead front with front desk receptionist activities; ensuring coverage is maintained.
• Order office supplies and gifts for employees and distribute as necessary.
• Maintain front desk, office supply rooms, and library; keeping them stocked, cleaned, and organized.
• Oversee the library checking-out and inventory processes.
• Monitor computers when applicants come in to apply and assist them with questions.
• Manage the Employee Recognition Program.
• Provide hospitality to all guests, visitors, and employees of AWMI.
• Record identification of touring guests and distribute guest badges.
• Notify the appropriate person that a guest is waiting and introduce the guest to the appropriate person(s) or direct the guest to the correct department.
• Answer email questions that come in through [email protected].
• Distribute mail daily.
• Check emails and respond appropriately.
• Answer incoming telephone calls, determining the purpose of callers, and forwarding calls to appropriate personnel or departments.
• Check voicemails; distribute accordingly.
• Order office supplies and nameplates/badges for all departments, reconcile any incorrect orders, distribute any orders, and keep a record of receipts.
• Maintain the front desk procedure manual as needed.
• Responsible for creating ID badges and assigning parking permits; files paperwork, collects money for lost items, and tracks inventory.
• Conduct headquarters tours to partners and guests, as needed.
• Update electronic documents and information on SharePoint.
• Oversees the volunteer management program, including coordinating ministry-wide volunteer needs, orientation, and volunteer recognition events.
• Plan and oversee employee engagement activities.
• Assist the Onboarding team with orientation functions and other duties.
• Other duties as assigned

Knowledge, Skills, and Abilities:

• Must have strong computer skills and the ability to operate Windows-based computers.
• Proficient in Microsoft Office programs: Word, Excel, PowerPoint. 
• Effective and professional verbal, written, and interpersonal communication skills.
• Must have strong administrative and organization skills, strong attention to detail, and data entry skills.
• Must have the ability to interpret, evaluate, and enforce policy and procedural requirements. 
• Must have strong time management skills and demonstrate the ability to handle multiple assignments at any given time.
• Must be able to deal with confidential information discreetly and professionally. 
• Must have strong problem-solving skills.
• Must have excellent customer service skills and phone etiquette.
• Must be a self-starter able to work independently and be proactive in all their duties and assignments.
• Must have a positive disposition.
• Must demonstrate ethical conduct.

Requirements:

• Must have a personal relationship with Jesus Christ.
• Must sign the Statement of Faith.
• A high school diploma or equivalent education is required.
• Charis Bible College graduate is preferred. 
• Must maintain a neat and professional appearance - business casual attire is required.
• Must pass all required checks.

Experience:

• A minimum of 1 year of administrative experience is required.
• A minimum of 1 year in a customer service role is required.
• Familiarity with Charis Bible College and Andrew Wommack Ministries.
• Compensation is commensurate with experience.

We offer a comprehensive benefits package for full-time employees to include the following: Medical, Dental, Vision, Paid Time Off (PTO), Paid Holidays per year (10), Flexible Spending Account (FSA)-Medical/Dependent Care, Health Savings Account (HSA), Voluntary Life and AD&D, Short Term Disability, Long Term Disability, 403(b) Retirement Plan, Life Assistance Program, Accident/Hospital, ID Shield/Legal Shield and Telehealth 

About Us: Andrew Wommack Ministries (AWM) is a teaching ministry of unconditional love and the balance between grace and faith. For over forty years, Andrew and Jamie have been teaching the truth of the Gospel to the body of Christ by teaching at seminars, in churches, on radio and television, by training others at Charis Bible College, and by developing ministry materials designed to help you in your relationship with the Lord. We are a family here at AWM, we like to have fun, and we love Jesus. You will find that our culture reflects just that. Our core values demonstrate that we serve God’s people with Excellence, Faithfulness, and Integrity.

Are you interested in helping Andrew fulfill his vision to reach as far and as deep with the Gospel as possible?

If so, we are looking for someone faithful, available, willing to learn; and passionate about taking the Gospel Truth to the world.

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