.png)
Provides food and beverage service in a hotel restaurant and event setting. Responsibilities include welcoming and seating guests, taking reservations and orders, serving food and drinks, maintaining clean and organized service areas, setting up banquet spaces, demonstrating menu knowledge, handling alcohol service responsibly, and delivering prompt, friendly guest experiences.
About West Hotel, Curio Collection by Hilton
Our convenient Sussex Street location provides easy access to Sydney’s business, dining, cultural and waterfront precincts. Featuring 182 guest rooms, we’re moments from Barangaroo, King Street Wharf and Darling Harbour, and just a short distance from the city centre. Guests can unwind in our beautiful open-air atrium or enjoy drinks and seasonal, sustainably inspired dining at our on-site restaurant.
ResponsibilitiesWhat will a day on the job be like?
No two days are the same, in this role you’ll be directly impacting the guest experience, working closely with an experienced team, and delivering Food and Beverage service.
- Creating exceptional guest experiences in all interactions with our guests. Ensuring all guests receive a friendly, warm welcome, prompt attention along with quick, efficient service.
- Set up and maintain all service areas & stations with sufficient mise en place for the length of service.
- Ensure orders are promptly collected from the kitchen when ready and carried to the guests appropriately.
- Undertaking general waiting duties for food or beverages or both, including cleaning tables.
- Taking reservations, greeting and seating guests.
- Demonstrate exemplary menu & product knowledge and be familiar with all items on menus available.
- Demonstrate responsible service of alcohol to all patrons at all times.
- Exhibit exemplary personal behaviour, appearance, and attitude.
- Ensure tables and chairs are correctly positioned for each seating and that all chairs, seats, and floor are spotlessly clean before the arrival of each guest and to be maintained during service.
- Set up event and function spaces following banquet event orders
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
What are we looking for?
- Must possess a current and valid NSW Responsible Service of Alcohol (RSA) Competency Card.
- Previous work experience in Hospitality or Customer Service is desirable.
- Previous food hygiene experience is desirable.
- Completed tertiary qualifications in Hospitality Management are desirable.
- Electronic Ordering Systems experience is desirable.
- Cash handling Experience is desirable.
- A high level of interpersonal skills in both oral and written communication.
- Time management and ability to follow directions.
- Good communication skills.
- Committed to delivering a high level of customer service.
- Excellent grooming standards.
- Able to work on a rotating roster, both day and night shifts involving late starts and early finishes.
- Must have valid Australian working rights (minimum 6 months).
Similar Jobs at Hilton
Software • Hospitality
Provides friendly and efficient food and beverage service in hotel dining outlets. Welcomes guests, takes orders, serves food and drinks, handles feedback, maintains outlet readiness, supports teamwork and revenue goals, follows food safety and hygiene standards, and participates in ongoing training.
Events • Food • Travel • Hospitality • Hotels & Resorts
Supervise the hotel’s night front office operation, including night audit, guest service, team performance, safety, emergency response, reporting, cash handling, and revenue initiatives. The Night Manager coaches team members, resolves guest issues, maintains Hilton brand standards, supports hotel departments, completes security walks, and ensures compliance with quality, workplace health and safety, and sustainability procedures.
Top Skills:
Hilton HhonorsM1
Events • Food • Travel • Hospitality • Hotels & Resorts
Welcomes hotel guests, processes check-ins and check-outs, handles payments and receipts, answers hotel and local-area questions, promotes amenities, resolves concerns, and manages guest communications. The role requires prior hospitality or front-office experience, PMS and POS proficiency, strong communication, multitasking, English fluency, a positive attitude, and flexible availability including nights, weekends, and holidays.
Top Skills:
Hotel Property Management Systems (Pms)Point-Of-Sale (Pos) Systems
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
