Manage end-to-end operations for high-profile experiences: ensure listing accuracy and quality, support guest vetting and logistics, coordinate partners and vendors, work with engineering on tooling and testing, analyze impact, resolve issues (including on-call), and maintain clear process documentation.
About the Role
Key Details
We are looking for a detail-obsessed Experiences Business Operations Manager to support the onboarding and execution of some of the most high-profile, globally recognized experiences on our platform. This is a high-visibility, high-stakes role where the quality bar is exceptionally high. Listing pages, guest communications, and logistics for talent of this caliber leave no room for error. You will be the operational backbone that makes these moments flawless, owning the details so that hosts, guests, and partners enjoy a seamless experience from start to finish.
What You'll Do- You will build and ensure the accuracy and quality of listing pages, catching what others miss and refusing to ship anything that does not meet a consistently high standard.
- You will support guest selection, vetting, communication, and logistics with care and discretion, handling sensitive information appropriately. You will coordinate with internal and external partners and vendors, keeping all stakeholders aligned and on schedule.
- You will work closely with engineering to ensure adequate tooling support, surfacing gaps, advocating for the right fixes, and supporting testing.
- You will analyze the results and impact of these experiences, and you will address and resolve issues that arise during standard and on-call hours with strong judgment and a sense of urgency. Throughout, you will maintain clear documentation of workflows and processes.
- 5 or more years of operations management experience
- Meticulous attention to detail and a consistently high bar for quality, with the instinct to catch what others miss
- Strong organizational skills and the ability to juggle multiple workstreams and competing deadlines
- Proven ability to troubleshoot and demonstrate sound judgment with a sense of urgency
- Excellent written and verbal communication in English
- Strong skills in Google Sheets and comfort with data analysis and reporting tools such as SQL, Tableau, and JiraInterpersonal skills that balance the needs of internal and external partners
- BA or BS degree
- Experience working in tech and hospitality
- Natural curiosity to learn new tools and detailed processes
- Comfort operating in ambiguity within a fast-paced, high-growth environment
- Experience supporting high-profile or high-touch stakeholders where discretion is essential
Key Details
Start Date: August 2026
Contract Duration: Approximately 5.5 months, through January 15, 2027, with possibility of extension
Schedule: Full-time, 40 hours per week
Location: Remote (US based), PST preferred
Compensation: $40-$45 per hour (W2)
Similar Jobs
Fintech • Machine Learning • Payments • Software • Financial Services
Design, build, deploy, and support large-scale AI systems including foundation model training, LLM inference, similarity search, guardrails, evaluation, and observability. Collaborate cross-functionally, optimize model performance and cost, and contribute to technical vision and roadmap for foundational AI platforms.
Top Skills:
AWSAws UltraclustersAzureC#C++GoGCPHugging FaceJavaNemo GuardrailsPythonPyTorchScalaVectordbs
Fintech • Machine Learning • Payments • Software • Financial Services
Lead creative strategy and execution for social, video, and display ads to drive mobile app user acquisition. Scale content sourcing, manage high-volume testing pipelines, collaborate with growth, brand, agencies, and creators, and ensure compliance with legal and risk frameworks while optimizing performance metrics and conversion drivers.
Top Skills:
MetaRedditTiktok
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
Lead business analysis and governance for an Agentic AI portfolio in claims operations. Standardize requirements, translate claims logic into AI rules and prompts, manage cross-functional delivery, implement AI rule libraries, ensure compliance and audit readiness, and track value realization across adjudication, payment integrity, and rework automation.
Top Skills:
Aha!FigmaGitJIRAMiroMlops
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
