Lead executive communications and digital strategy for Global Consumer Banking. Develop and govern multi-year digital roadmaps, perform industry and benchmark analysis, support business case development, track strategic scorecards, and collaborate with regional teams and compliance to drive MarTech, cloud, API, and transformation initiatives.
Job Overview:
As an Executive Communication Lead, you will play a crucial role in shaping and delivering the communication strategy for key executives within the organization. This role requires a seasoned professional with excellent communication skills, strategic thinking, and the ability to collaborate across departments. The Executive Communication Lead will work closely with C-level executives, translating their vision, goals, and key messages into effective and engaging communications.
Key Responsibilities:
Strategic Development and planning
- Global Consumer Banking Digital Strategy Development
- Supporting
- Competitive analysis
- Benchmarks to support strategy & transformation
- Identify emerging banking & technology trends
- Gaining alignment on strategic objectives and frameworks
- Developing a digital strategy with measurable, annual target objectives.
- Partnership with regional leads and align delivery approach and procedures
- Develop multi-year roadmaps aligned to the GCT strategy
- An understanding the current Global Consumer Banking technology landscape
- Creating a Digital capabilities assessment & enhancements
- Prioritize Digital initiatives and integrating them into a operating model
- Change management
- Annual and quarterly planning - Collaborate with demand management
Strategic Governance and Execution
- Global Consumer Banking Digital Strategy Governance and Execution
- Supporting
- Strategy framework development and updating
- Creation and maintenance of Regional multiyear roadmaps aligned to the Global Consumer Technology (GCT) strategy target state
- Creation and maintenance of Integrated execution plans
- Establish framework to apply across BAU's and ensure delivery excellence
- Custodian of the overall strategic execution
- Alignment and support of regional teams and regional LOBs
- Maintain strategy governance process
- Collaborate and partner with legal, compliance, risk, audit, etc.
- Support requests for materials or information stemming from:
- Global / regional digital forums
- All hands/ELT/other tech forums
- Maintain the Digital strategic scorecard
- Develop systemic methods to track metrics, drive reporting and support GCT strategic Scorecard
Role Description
- Perform industry analysis, benchmark analysis and gap assessments to generate insights about client and their capabilities and rank versus market leader
- Identify issues critical to the clients' strategic and operational success, and propose solution approaches and supporting technology & tools to address
- Develop solutions to business & technical problems, by documenting key requirements and supporting business case justification
- Evaluate opportunities for feature and service innovation, helping clients understand the leading-edge technologies and the transformational impact on their business
- Primary contributor to business case development leveraging Photon’s engagement and ideation methodology, with the ability to present findings at team & client meetings
- Effective member of multidisciplinary team, with strong collaboration skill and ability to engage effectively across Photon to gather expertise and focus solution development
Skills Required
- 6+ years of consulting or industry experience
- Broad MarTech Experience preferred, including UI/UX Design, Journey Mapping, Content Management, eCommerce, Marketing Automation, CRM, Service & API Development, Cloud Deployments & Migrations and supporting technologies & tools
- Outstanding analytical capability & data modelling skills, with the ability to synthesize and visually present findings
- Foundational understanding of strategy and operations within targeted industries
- The ability to effectively operate independently and in a team environment
- Effective user of project collaboration tools document, assign tasks to team members, manage and monitor progress and drive team productivity
- Outstanding verbal and written communication skills, proficient with MS Office & Google Suite for collaboration
- A relevant advanced degree or MBA from a top educational institution
- In addition to above, high emphasis on motivated, self-starter, quick learner, innovative, awareness & evangelism of the latest solution & technology adoption trends
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