Provides advanced administrative and coordination support to the Chief Communications Officer. Responsibilities include managing complex calendars, arranging travel and expenses, coordinating meetings and events, tracking commitments, handling confidential communications, supporting special projects, and partnering with enterprise stakeholders. The role requires strong organization, judgment, communication, adaptability, project coordination, and proficiency with Microsoft Office and AI-assisted operational tools.
Location Designation: Hybrid - 3 days per week
Provides advanced administrative support to the Chief Communications Officer, a senior executive responsible for internal and external communications across the enterprise. This role will work across the Corporate Communications team and partner with key leaders and teams throughout the organization on a range of topics.
The role requires the ability to manage multiple priorities and exercise strong judgment. The individual must be highly organized, detail-oriented and capable of operating independently in a fast-paced environment, while also ensuring key information and details are communicated effectively to the team.
The ideal candidate will possess excellent organizational skills, strong verbal and written communication abilities, exceptional attention to detail and the flexibility to adapt as priorities change. The individual will also demonstrate sound judgment and the ability to develop practical solutions in situations that may be atypical, time-sensitive or not clearly addressed by established procedures. A project manager mentality is a plus.
Responsibilities Include, but Are Not Limited To:
• Manage a complex executive calendar, including scheduling, prioritization and resolving competing demands (such as travel arrangements, meetings, and expense reports) on time.
• Work extended hours on occasion, particularly in connection with significant company events, leadership meetings or other time-sensitive communications needs.
• Maintain confidential information.
• Support the Chief Communications Officer in the planning and coordination of key meetings, events and communications activities, including meeting logistics, materials and follow-up.
• Participate in Communications team meetings as appropriate to gain context and familiarity with team priorities, initiatives and ongoing work.
• Coordinate meetings, travel, expenses and other administrative activities.
• Handle incoming calls, emails and requests with professionalism, discretion and sound judgment, appropriately prioritizing and routing matters.
• Track follow-up items, commitments and deadlines, ensuring timely completion and escalation when appropriate. Anticipate needs before they arise.
• Build familiarity with the Communications team's processes, systems and tools and help ensure information and materials are organized and readily accessible.
• Assist with special projects, corporate events, senior leadership meetings and enterprise communications initiatives as needed.
• Partner effectively with colleagues and stakeholders across the enterprise, helping coordinate activities and maintain strong working relationships on behalf of the Chief Communications Officer.
• Provide solutions to problems in situations that are atypical or infrequently occurring, drawing upon experience, judgment and established practices.
• Other duties in line with the role as needed.
Requirements
• Minimum 3 years in an executive assistant or similar support role.
• Excellent interpersonal skills/presence.
• Comfort/familiarity working with/learning about AI tools that assist department operations.
• A self-motivated team player who is innovative and adaptable to a fast-paced, consistently changing environment.
• Must have schedule flexibility.
• Ability to coordinate and prioritize multiple tasks/projects simultaneously.
• Strong project-management skills.
• Strong familiarity with Microsoft Office computer programs (e.g., Word, PowerPoint, Outlook, Excel, etc.).
• Ability to thrive under the pressure of multiple deadlines.
Pay Transparency
Salary Range: $73,500-$105,000
Overtime eligible: Nonexempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Company Overview
At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.
Our diverse business portfolio creates opportunities to make a difference across industries and communities-inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you'll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.
As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what's next, and your growth powers it.
Our Benefits
We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space.
Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.
Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs.
Job Requisition ID: 95161
#BI-Hybrid
Provides advanced administrative support to the Chief Communications Officer, a senior executive responsible for internal and external communications across the enterprise. This role will work across the Corporate Communications team and partner with key leaders and teams throughout the organization on a range of topics.
The role requires the ability to manage multiple priorities and exercise strong judgment. The individual must be highly organized, detail-oriented and capable of operating independently in a fast-paced environment, while also ensuring key information and details are communicated effectively to the team.
The ideal candidate will possess excellent organizational skills, strong verbal and written communication abilities, exceptional attention to detail and the flexibility to adapt as priorities change. The individual will also demonstrate sound judgment and the ability to develop practical solutions in situations that may be atypical, time-sensitive or not clearly addressed by established procedures. A project manager mentality is a plus.
Responsibilities Include, but Are Not Limited To:
• Manage a complex executive calendar, including scheduling, prioritization and resolving competing demands (such as travel arrangements, meetings, and expense reports) on time.
• Work extended hours on occasion, particularly in connection with significant company events, leadership meetings or other time-sensitive communications needs.
• Maintain confidential information.
• Support the Chief Communications Officer in the planning and coordination of key meetings, events and communications activities, including meeting logistics, materials and follow-up.
• Participate in Communications team meetings as appropriate to gain context and familiarity with team priorities, initiatives and ongoing work.
• Coordinate meetings, travel, expenses and other administrative activities.
• Handle incoming calls, emails and requests with professionalism, discretion and sound judgment, appropriately prioritizing and routing matters.
• Track follow-up items, commitments and deadlines, ensuring timely completion and escalation when appropriate. Anticipate needs before they arise.
• Build familiarity with the Communications team's processes, systems and tools and help ensure information and materials are organized and readily accessible.
• Assist with special projects, corporate events, senior leadership meetings and enterprise communications initiatives as needed.
• Partner effectively with colleagues and stakeholders across the enterprise, helping coordinate activities and maintain strong working relationships on behalf of the Chief Communications Officer.
• Provide solutions to problems in situations that are atypical or infrequently occurring, drawing upon experience, judgment and established practices.
• Other duties in line with the role as needed.
Requirements
• Minimum 3 years in an executive assistant or similar support role.
• Excellent interpersonal skills/presence.
• Comfort/familiarity working with/learning about AI tools that assist department operations.
• A self-motivated team player who is innovative and adaptable to a fast-paced, consistently changing environment.
• Must have schedule flexibility.
• Ability to coordinate and prioritize multiple tasks/projects simultaneously.
• Strong project-management skills.
• Strong familiarity with Microsoft Office computer programs (e.g., Word, PowerPoint, Outlook, Excel, etc.).
• Ability to thrive under the pressure of multiple deadlines.
Pay Transparency
Salary Range: $73,500-$105,000
Overtime eligible: Nonexempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Company Overview
At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.
Our diverse business portfolio creates opportunities to make a difference across industries and communities-inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you'll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.
As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what's next, and your growth powers it.
Our Benefits
We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space.
Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.
Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs.
Job Requisition ID: 95161
#BI-Hybrid
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