EverCommerce [Nasdaq: EVCM] is a leading service commerce platform, providing vertically tailored, integrated SaaS solutions that help more than 600,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. Specializing in Home & Field Services and Health Services, EverCommerce solutions include end-to-end business management software, embedded payment acceptance, marketing technology, and customer engagement applications. We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://www.evercommerce.com/about-us/careers/
EverHealth is seeking a strategic and operationally excellent Head of Revenue Cycle Management (RCM) to lead and scale our RCM business. This senior leader will own the vision, performance, and evolution of our end-to-end revenue cycle operations across multiple service lines. Reporting directly to executive leadership, this role is responsible for delivering exceptional client outcomes, driving internal operational efficiency, and enabling growth through innovation, technology, and data-driven process excellence.
Key Responsibilities:
Drive operational excellence across billing, coding, claims submission, denial management, A/R follow-up, and collections.
Lead process improvement and change management initiatives across internal teams and BPO partners, leveraging best practices and Lean/Six Sigma methodologies.
Manage vendor partnerships, including offshore and outsourced resources, to ensure accountability, efficiency, and quality.
Own performance management, including KPI development, benchmarking, and executive-level reporting.
Build scalable infrastructure — people, processes, platforms — to support current operations and future growth.
Partner with executive leadership to set and execute the strategic direction for the RCM function aligned with EverHealth’s business goals and customer value proposition.
Ensure regulatory compliance with HIPAA, CMS, and payer-specific requirements.
Partner cross-functionally with Sales, Customer Experience, Product, and Engineering to enhance client outcomes and inform platform strategy.
Champion automation and AI adoption to increase productivity, reduce cost, and improve accuracy.
Inspire and develop a high-performing team, with a focus on talent development, engagement, and accountability.
Represent EverHealth’s RCM capabilities externally to clients, partners, and key stakeholders.
Qualifications:
8+ years of progressive experience in RCM, healthcare operations, or revenue-related functions.
5+ years in leadership roles managing multi-site or global teams, including offshore vendors.
Proven track record leading complex RCM functions in healthcare technology, services, or SaaS environments.
Deep knowledge of reimbursement models (FFS, VBC, capitation), compliance requirements, and payer landscapes.
Expertise in RCM platforms, EMRs/EHRs, revenue integrity, and analytics tools.
Strong financial and business acumen, including experience with budgeting and forecasting.
Exceptional communication and leadership skills, with experience influencing at the executive and board level.
Able to adapt to rapid changes in the work environment, manage competing demands, and make decisions quickly when required.
Bachelor’s degree required; advanced degree (MBA, MHA) strongly preferred.
Relevant certifications such as CRCE, CHFP, or PMP a plus.
Where: US
The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States or Canada – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.
Benefits & Perks:
- Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
- Continued investment in your professional development
- Day 1 access to a robust health and wellness benefits package, including an annual wellness stipend.
- 401k with up to a 4% match and immediate vesting
- Flexible and generous (FTO) time-off
- Employee Stock Purchase Program
Compensation: The target base compensation for this position is $160K to $180K USD per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.
EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!
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EverCommerce Denver, Colorado, USA Office
3601 Walnut St, Denver, CO, United States, 80205
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