Five9 Logo

Five9

Enterprise Solution Consultant

Posted 3 Days Ago
Be an Early Applicant
Remote
Hiring Remotely in United States
94K-218K Annually
Senior level
Remote
Hiring Remotely in United States
94K-218K Annually
Senior level
The role involves leading customer engagement by designing tailored solutions, conducting presentations, and collaborating across teams to innovate customer experiences.
The summary above was generated by AI

Join us in bringing joy to customer experience.  Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.   

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. 

Join Five9’s Enterprise Solutions team and help global organizations transform how they engage customers. You’ll lead discovery, design, and demo of Five9’s cloud and AI-powered contact center solutions for large enterprise clients.What You’ll Do
  • Partner with Enterprise Sales to uncover customer goals and build tailored Five9 solutions.
  • Lead discovery sessions and translate business needs into scalable architectures.
  • Deliver persuasive demos and executive-level presentations.
  • Shape RFP/RFI responses with clear technical scope and integration plans.
  • Collaborate with Product, Marketing, and Professional Services for smooth hand-offs and aligned messaging.
  • Stay current on AI, automation, and contact center trends to guide customer innovation.
What You Bring
  • 5+ years in pre-sales or solution consulting for SaaS, CCaaS, or enterprise software.
  • Strong presentation and communication skills with C-suite presence.
  • Hands-on knowledge of CRM integration, IVR, APIs, and AI tools (AI agents, chatbots, IVA, generative AI).
  • Technical fluency in telco/SIP and enterprise architecture.
  • Bachelor’s degree or equivalent experience.
  • Willingness to travel up to 50%.
Nice to Have
  • Experience with LLMs, NLU, workflow automation, or CX analytics.
  • Knowledge of contact center operations and compliance (HIPAA, PCI).
  • Familiarity with UCaaS, Knowledge Management, and Conversation Design.
Why Five9
Be part of a market-leading cloud platform redefining customer experience through innovation and AI. You’ll work with major brands, shape enterprise solutions, and help clients deliver smarter, faster service.

 

Work Location: This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office.  For candidates who reside within 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office. 

As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process.  Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.

Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.

Our total reward package also includes:

  • Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
  • Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.
  • Generous employee stock purchase plan.
  • Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.

All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.

The US base salary range for this role is below.
$93,900$218,200 USD

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer. 

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.  

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Top Skills

Ai Tools
APIs
Cloud Contact Center Software
Crm Integration
Enterprise Architecture
Ivr
Sip
Telco

Similar Jobs

3 Days Ago
In-Office or Remote
Austin, TX, USA
131K-204K Annually
Senior level
131K-204K Annually
Senior level
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
As a Senior Solution Consultant, you will partner with customers to address business challenges, leverage Atlassian products, and deliver strategic solutions while traveling up to 30%.
Top Skills: AdoAlignAtlassian ProductsConfluenceFocusJira Service ManagementJira SoftwareRadarRallyRational Team ConcertVersionone
8 Hours Ago
Remote or Hybrid
United States
Senior level
Senior level
Cloud • Information Technology • Security • Software • Cybersecurity
Lead and manage the US Enterprise Majors sales team, focusing on strategic account management, recruiting, training, and exceeding sales targets.
Top Skills: Application DeliveryB2B Enterprise SoftwareEdge ComputingNetworkingSaaSSecurity
8 Hours Ago
Easy Apply
In-Office or Remote
2 Locations
Easy Apply
100K-180K Annually
Senior level
100K-180K Annually
Senior level
Fintech • Payments • Financial Services
The Technical Accountant will lead on complex accounting issues, ensure compliance with GAAP, and collaborate across teams to integrate accounting considerations into business decisions.
Top Skills: U.S. Gaap

What you need to know about the Colorado Tech Scene

With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.

Key Facts About Colorado Tech

  • Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
  • Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
  • Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
  • Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
  • Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account