Prepare and care for decedents (transfer, embalm, dress, casket) per family instructions and state law; complete paperwork and permits; meet families to arrange services; use funeral software to enter contracts; attend and conduct services; lead post-service follow-ups; participate in community outreach and maintain licensure and CE.
Job Summary & Responsibilities
The Embalmer is responsible for preparing the deceased's body for burial.
Overview & Responsibilities:
- Transfers decedents, embalms, dresses, caskets, and prepares deceased on an as-needed basis (per appropriate licensing) to the instructions obtained from the family
- Contributes to the overall efficiency of the location by maintaining open and effective communication and maintaining accurate and timely client files
- Acts to improve market share through participation in community events, groups, organizations, and other community relationships as assigned by your supervisor
- Communicates to appropriate Team Members areas of successful performance and performance needing improvement to meet business expectations
- Meets with client families to listen, educate, and arrange personalized funeral services and ensure their experience with the business is of the highest quality
- Utilizes systems/technology, i.e., Matthews/Aurora Advisor in place to review merchandise options, enter contracts, and complete necessary forms at the time of arrangement conversation
- Completes tasks and details resulting from the arrangement conference
- Ensures proper paperwork, including permits and certificates, are completed timely and follows relevant laws and regulation
- Conducts and attends funeral services regularly
- Leads all post-service follow-ups as needed
Requirement & Qualifications:
- High school diploma or the equivalent
- Completed mortuary school
- Ability to work on-call/first call, in rotation as assigned, i.e., phone, face to face, at the hospital, hospice, or residence as needed
- Valid state-issued Embalmer license (as per state licensing requirements)
- Minimum one year of experience in customer service
- Minimum one year of work experience in the funeral industry is preferred
- Ability to do decedent care, i.e., embalming (per state requirements)
- Ability to keep all licenses and continuing education requirements current and in good standing
- Organizational and planning skills; time management skills, and the ability to prioritize work
- Ability to follow detailed instructions and receive/apply constructive feedback with a positive attitude
- Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
- Ability to lift 150lbs safely
- Valid state-issued driver's license with a clear driving record
- Meaningful Work: Make a real difference by helping families navigate one of life's most challenging times with compassion and care.
- Competitive Pay and Benefits:
o Medical, dental, prescription, and vision insurance
o Vacation, sick, and holiday pay
o Wellness Rewards
o 401k with company match
o Company-paid life insurance, long-term disability, and short-term disability - Career Growth: Take advantage of ongoing training and advancement opportunities within the funeral service industry.
- Supportive Culture: Be part of a compassionate, mission-driven team that values respect, empathy, and service.
Are you ready? Join us on our journey to Shape the Future with Purpose. Grow with The FPG Way.
Foundation Partners Group is an equal opportunity employer. We are committed to fair employment practices and to fostering a workplace where every team member feels valued, supported, and treated with dignity and respect. Employment decisions are made in accordance with applicable federal, state, and local laws.
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