Develop and support Microsoft Dynamics 365 Customer Service solutions for a federal healthcare modernization project. Responsibilities include configuration, custom development, plugins, workflows, integrations, testing, deployments, troubleshooting, performance optimization, documentation, and production support. The role collaborates with business and technical stakeholders in an Agile/Scrum environment and uses Power Platform, Dataverse, APIs, and Azure services. U.S. citizenship and ability to obtain a Public Trust clearance are required.
We are currently looking for a Microsoft Dynamics 365 Developer for a 100% remote position supporting a large federal government healthcare modernization project. This role will support a Department of Veterans Affairs (VA) initiative by designing, customizing, integrating, and maintaining Microsoft Dynamics 365 Customer Service solutions using C#, .NET, JavaScript, Power Platform, Dataverse, APIs, and Azure services. The developer will partner with business and IT stakeholders to deliver scalable, secure solutions that improve business operations.
The developer will work within a collaborative Agile/Scrum delivery environment, participating in iterative requirements, development, testing, deployment, and production support activities across business and technical teams.
The candidate must reside within the continental US.
Responsibilities
- Design, develop, and implement customizations, plugins, workflows, and integrations within Microsoft Dynamics 365 Customer Service.
- Configure tables, entities, forms, views, business rules, and automated processes to meet operational requirements.
- Integrate Dynamics 365 with enterprise systems using APIs, web services, Microsoft Power Platform, Dataverse, and Azure services.
- Collaborate with business stakeholders and IT teams to gather requirements and translate them into scalable technical solutions.
- Conduct unit and user acceptance testing, manage solution deployments, and optimize application performance.
- Provide troubleshooting, production support, and technical documentation while ensuring adherence to Microsoft best practices, security controls, and compliance standards.
- Take on additional tasks and responsibilities as needed to support team objectives and ensure the success of the project.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Minimum of five years of hands-on experience developing and supporting Microsoft Dynamics 365 Customer Service or Customer Engagement solutions.
- Proficiency in Dynamics 365 configuration and development using JavaScript, C#, .NET, plugins, workflows, and Power Platform.
- Demonstrated experience integrating Dynamics 365 with enterprise applications through APIs, web services, and integration tools.
- Hands-on experience with Microsoft Dataverse, model-driven Power Apps, and Power Automate.
- Strong analytical, problem-solving, communication, and collaboration skills, with the ability to work effectively across business and technical teams.
Additional Qualifications
- Prior experience supporting federal government CRM implementations, particularly for the VA or another federal healthcare agency.
- Experience with data migration, ETL processes, and solution delivery within an Agile/Scrum environment.
- Experience with Azure Logic Apps, Azure Functions, Azure DevOps practices, and Microsoft Dynamics 365 or Power Platform certifications.
Security Clearance Requirements
- U.S. Citizenship is required.
- All selected candidates must successfully complete a background check.
- Ability to obtain and maintain a Government/Public Trust clearance, including required fingerprinting, when required for the position.
Benefits
- Medical/Dental/Vision
- 401k with Employer Match
- PTO + Federal Holidays
- Corporate Laptop
- Training Opportunities
- Remote Opportunity
VetsEZ is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.
Sorry, we are unable to offer sponsorship at this time.
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