Director Of Travel Paramedicine

Classification: Full-Time, Exempt

Reports to:  Chief Operations Officer

Salary: Starting at 110,000 - Bonuses available

Location: Nationwide Remote, Strong preference for Bozeman, MT

Help Paramedics fall back in love with their profession while retaining their experience, knowledge, and skill within the industry you care deeply for. Best Practice Medicine is seeking a National Director of Travel Paramedicine to lead our efforts to solve the EMS workforce issue and provide communities with professional and competent clinical providers. 

About you and the role 

Resilient, driven, and entrepreneurial, you’re a seasoned professional at the crossroads of operational management and strategic leadership, ready to take the next bold step in your career. Known for solving complex problems with creativity and purpose, you build high-performing teams and scalable systems grounded in service and strong partnerships. At Best Practice Medicine, we’re the national gold standard in Travel Paramedicine—answering over 250,000 911 calls across the country since 2021. We seized a once-in-a-generation opportunity to transform EMS, and now we’re ready to grow. If you're ready to help scale what’s next, we want you on our team.

What you will do 

• Department Leadership and Management
  • This role is all about leading and managing people and operations. You’ll use the five key practices of leadership and the five core practices of management to guide your work. You’ll be responsible for helping lead and support our Travel Paramedics, Points of Contact, Supervisors, and Operations Managers—ensuring they’re set up for daily success.

• Drive Strategic and Business Development Initiatives 
  • Responsible for the strategic growth and development of the department, this role leads the team in managing and expanding client relationships with both existing and prospective partners. Focused on securing new contracts, building long-term partnerships, and delivering tailored solutions to meet customer needs, this leader ensures all contractual obligations are successfully executed and fulfilled.

• Profit and Loss Management Tactics and Strategy
  • Responsible for developing and managing the department’s annual operating and capital budgets, contract proformas, and overall financial performance. This role collaborates with the financial and executive teams to provide insight and guidance on short- and long-term strategies that align with and support the company’s growth objectives.

• Risk and Compliance Management 
  • Responsible for identifying and mitigating departmental risks, while actively participating in organization-wide risk management efforts. Supports safe operations across all teams and leads the response, coordination, and resolution of labor-related issues, leveraging both internal and external subject matter experts to ensure effective outcomes.

• Quality, Growth, and Recognition 
  • Responsible for ensuring the department's continuous quality, strong reputation, and sustained growth. Collaborates closely with cross-functional peers to align efforts and drive progress toward the organization’s mission and strategic goals.

In the first three months, you will

• Introduce and familiarize yourself with all existing Travel clients and contracts. 
• Conduct Town Hall meetings at all locations with the Travel Operations Managers to introduce and familiarize yourself with assigned Travel staff.
• Develop a thorough understanding of short and long-term issues within the department and propose solutions for the top three issues to be solved in next 90 days.. 
• Become proficient with BPM operating software and platforms.
• Visit, in person, at least two existing travel clients.

In the first six months, you will

• Participate in the total travel paramedic sales cycle from initial client contact to the launch of operations in at least one new location/service. 
• Analyze the departmental organizational structure and personnel needs against the operational tempo/demand. Make requests for staffing needs in the near term, 2025, to meet the organization's goals and growth needs. 
• Participate and lead the Travel division in all FY 2026 budgeting activities while working with Finance to accurately implement and manage the FY 2026 budget.
• Work with the IT department to get the Travel Portal implemented and running.

Top Candidates

• Ten years of leadership experience in locums, advanced practice clinicians, and the travel healthcare industry. 
• Ten years of leadership experience in emergency medical services 
• Five years of clinical experience in EMS or emergency medicine 
• Proven track record in multi-million dollar rapid growth management 
• Management of a staff of at least three hundred staff in at least eight states
• Responsible for organization's growth from 20 million to 100 million
• Significant labor law experience, including union, state, and federal DLI interactions and legal team management experience.

Minimum Qualifications 

• Five years of leadership experience in EMS and/or temporary workforce management (Must include non-COVID experience)
• Management of at least one hundred staff operating in at least two locations
• Managed at least a 10 million dollar budget 
• Managed multiple contracts and clients simultaneously 
• Experienced in managing EMS or healthcare workforce shortages in recent years. 

Full-Time Employee Benefits

• Medical insurance with BPM contribution
• Dental and vision insurance are available 
• Unlimited paid time off 
• Paid Federal Holidays 
• Retirement fund match 
• Cell phone stipend 
• Access to company gym and raft located in Bozeman

Where we; Prepare teams for high-consequence patient encounters

Where we;  Recruit, educate, and place high-value, low-friction travel Paramedics temporarily to EMS, Fire, Air Medical, Hospital, and other healthcare settings filling essential roles.

Where we; Generate EMS-based resources on ultra short timelines in response to large-scale disasters and emergencies nationwide.

Help clinicians make decisions that improve and save lives.

We have a plan. By the year 2032:

• We will affect the care of 40 million patients a year 
• We will reduce preventable medical error by 75%, as measured by the IOM
• We will supply travel paramedics in every state and five other countries
• We will be ranked number one business to work for in America by Forbes
• We will generate annual revenue of 1 Billion

Best Practice Medicine hires fires, rewards, disciplines, and promotes our core values. They are what we practice every day. You, at your core, will resonate with these values and display them as a team member from your very first day!
Optimism

The science of positivity is irrefutable. We cultivate and are responsible for positive energy and attitudes with fun, never take ourselves too seriously, and we notice the good, especially when it’s scarce. 

Learner and Learning First

We are relentlessly putting the act of learning first for ourselves, our team, and our clients and their learners.

Can-Do Fighting Spirit

We specialize in the challenging, the difficult, and the impossible. We are problem solvers, trailblazers, inventors, innovators, and envelope pushers. Our constant curiosity pushes us to ask questions and keep going until the job is done. 

Radical Support

We believe the purest form of compassion and kindness is support. We are more than helpful—we are radically supportive. When we recognize a member of our team that our learners and clients need help, we rush to their sides and do not leave until the work is done. We sacrifice for others. 

Fanatical Attention to Detail

We make the complex simple by focusing on thoroughness, consistency, and the little things.