Director, Talent Development

It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. 

RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.

This is where you and your skills come in, we're seeking a dynamic and experienced Director, Talent Development to lead a team and foster a culture of continuous learning.

• Spearhead the creation and implementation of strategic learning and development initiatives that support overall business and HR strategic goals, and foster employee competence and high performance to drive continuous business growth.

• Act as a change agent, driving transformation that leads to business profitability and supports employee engagement, culture change, team development, organizational change, coaching, talent management, leadership development, and change management.

• Partner with leadership to design and implement programs and initiatives that meet their specific needs and support the development of employees and leaders.

• Identify and develop leadership training programs for current and potential leaders

• Develop strategies for succession planning initiatives 

• Introduce the latest and most applicable trends in learning and development for inclusion in the overall talent development strategy, constantly maintaining and updating programs within the business to ensure relevancy and effectiveness.

• Implement a global leadership competency framework for all levels to support the organization's strategic direction.

• Conduct regular evaluations to measure the effectiveness and impact of programs, monitoring and reporting on activities, costs, and performance as required.

• Design and deliver content, as well as create and execute learning strategies, evaluate needs, and implement diverse learning methods.

• Manage and develop a team.

• Perform other duties as assigned.

Requirements:

• Master’s degree or equivalent in Human Resources or Industrial Psychology or related field are beneficial

• Excellent leadership skills to mentor and motivate the team to achieve results aligned with the business goals

• Extended knowledge of talent development strategies, best practices and industry trends

• Significant understanding of learning theories, instructional design methodologies, and training best practices

• Ability to design and deliver engaging and impactful training programs

• Ability to stay updated on talent market trends, benchmarks and competitor analysis

• Significant understanding of budgeting and resource allocation for L&D initiatives

• Knowledge of Workday and other related technology and learning management systems

• Experience leveraging AI technology to scale program development and delivery

• Ability to utilize KPI’s and metrics to track and measure program effectiveness

• Outstanding relationship-builder and communicator, both internally and externally

• Excellent communication skills, both verbal and written, to effectively communicate L&D strategies and results to stakeholders 

• Proven track record managing an international Learning & Development team across regions (ideally in Americas, APAC, EMEA and India) and driving L&D strategies globally in fast paced environments

• Proven experience in setting up global L&D strategies, processes and operations

• Demonstrated skills in leadership, management, and collaboration

What we offer: 

• Comprehensive medical, dental, vision, disability, life insurance

• Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits

• 401K match and ESPP

• Paid time off and paid sick leave

• Wellness programs including 1:1 coaching and meditation guidance

• Paid parental and pregnancy leave and new parent gift boxes

• Family-forming benefits (IVF, Preservation, Adoption etc.)

• Emergency backup care (Child/Adult/Pets)

• Pet insurance and Pet Telehealth

• Employee Assistance Program (EAP) with counseling sessions available 24/7

• Free legal services that provide legal advice, document creation and estate planning

• Employee bonus referral program

• Student loan refinancing assistance

• Employee perks and discounts program

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.

If you are hired in Belmont, the compensation range for this position is between $126,000 and $180,000 and  if you are hired in Denver, the compensation range for this position is between $107,000 and $153,000  for full-time employees, in addition to eligibility for variable pay, equity, and benefits. 

Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.