Director, Strategic Programs

Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. Whether you’re interested in engineering or development, marketing or sales, or something else – if this sounds like you, then we’d love to hear from you!

We are headquartered in Denver, Colorado, with offices in the US, Canada, and India.

$225,000 - $250,000 / year

The insurance industry runs on Vertafore. We equip agencies, MGAs, and carriers with the core digital systems, specialized AI, and data-driven foundation to eliminate distribution drag across the insurance lifecycle, spanning sales, servicing, and back-office operations. 

Underpinned by unmatched speed and performance power, we are the trusted backbone that’s taking the insurance industry from friction to flow with Distribution Velocity – speed, performance, and trust - to drive growth at scale. 

With over 95% of the top agencies and insurers and 50% of industry compliance transactions running through Vertafore, we lead at the intersection of innovation and trust, giving insurance professionals the confidence to transform and win in the AI era. 

Our reach is global, with headquarters in Denver, Colorado, and offices across the U.S., Canada, and India. 

We are searching for a dynamic, operations-focused Director of Strategic Programs. The Director of Strategic Programs will ensure the timely and accurate completion of multiple strategic initiatives occurring simultaneously. The person in this role will be responsible for providing analytical support, consulting and cross-functional implementation leadership.

In this Director of Strategic Programs role, you will gain hands-on experience in how to run a software company. This role will give you a front-row seat in how a company leadership team works. The DSP role has tremendous career growth opportunity, with the prospect to evolve into an indispensable member of the executive team.

The successful DSP will minimize customer disruption, and enhance customer perception of the company’s value proposition, including products and services.

If you are adept at hard analytical and soft people skills, and able to adapt to rapidly changing business needs, then this job can provide a great deal of personal satisfaction. Strengths in business process assessment, measurement and re-engineering are key, as is the ability to leverage technology to implement business solutions.

*** Note: this is a "roll up your sleeves" organizational role; the successful candidate is expected to perform all functions from administrative processing to leading change initiatives.

Core Requirements and Responsibilities:

Essential job functions included but are not limited to the following:

·       Lead cross-functional, high-impact projects:

o   Work with and coordinate among effected functional executives

o   Implement, coordinate, and improve software company best practices, across all functional areas

o   Manage and complete the successful implementation of strategic initiatives that enable revenue growth and/or accelerate company profitability and efficiency

o   Determine, track, and report metrics that measure the successful implementation of various strategic projects and initiatives

·       Proactive identification of issues that could impact the successful execution of the Company and leadership in resolving such issues

o   Identify and elevate those issues about which the executive leadership team should be aware and framing/positioning ideas to resolve the problem/mitigate the risk.

o   Partner with the executive team on post-M&A activities to drive acquisition integration

·       Coordinate interactions amongst and support to the CEO and executive leadership team as needed (e.g. lead on setting agendas for offsites, coordinating meeting preparations, coordinate sell side processes etc.)

·       Other duties as assigned

Knowledge, Skills and Abilities:

·       Demonstrated competency with implementing business processes and activity-based metrics involving leading success indicators

·       Experience managing and leading teams, both directly and in matrixed environments

·       Excellent project management skills, having managed and successfully delivered multiple, complex projects on-time and on-budget

·       Established business and financial acumen

·       Robust analytical and quantitative skills, as well as attention to detail

·       Resilient in the face of competing demands and conflicts

·       Demonstrated success in a high pressure, dynamic, fast-paced environment

·       Proficient ability to drive change in a matrixed environment

·       Executive presence, relationship building, strong decision making skills

·       Well-developed written and verbal communication skills

Qualifications:

·       Must have a Bachelor’s degree; MBA highly preferred

·       Must have 5+ years’ operations experience with multiple assignments involving Mergers & Acquisition integration; consulting and software industry experience strongly preferred

·       Open to relocation to Denver

Additional Requirements and Details: 

·       Travel required up to 10% of the time.

·       Located and working from an office location.

·       Occasional lifting and/or moving up to 10 pounds.

·       Frequent repetitive hand and arm movements required to operate a computer.

·       Specific vision abilities required by this job include close vision (working on a computer, etc.).

·       Frequent sitting and/or standing.

Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions!

Vertafore is a drug free workplace and conducts preemployment drug and background screenings.

The selected candidate must be legally authorized to work in the United States.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship. 

Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.

The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics.  Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.

The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance.  Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.

Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs.  Salespeople receive their formal compensation plan within 30 days of hire.

Vertafore is a drug free workplace and conducts preemployment drug and background screenings.

We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us.

We want to make sure our recruiting process is accessible for everyone.  if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [email protected]

Just a note, this contact information is for accommodation requests only.