Jobs at Vertafore

Consult, configure, and implement Vertafore Surefyre for P&C insurance customers. Manage full SaaS implementation lifecycle, gather requirements, perform low-code configuration, coordinate with technical teams, drive product adoption, deliver operational assessments, and build strong customer relationships to solve business challenges.

Manage the company's build, CI/CD, and release management platforms. Collaborate with teams to ensure resilient and maintainable solutions, driving modernization and best practices.

Responsible for the reliability and performance of production services, managing SLIs and SLOs, and leading incident responses while collaborating with various teams.

The Sr. Field Account Manager will develop existing customer relationships, execute sales processes, retain revenue, and ensure customer satisfaction while achieving sales targets.

The Principal Site Reliability Engineer will lead the enterprise's reliability, scalability, and performance efforts, influencing architecture, managing incidents, and fostering a proactive engineering culture across teams.

The Sr. Strategic Account Manager will develop and maintain customer relationships, sell Vertafore products, ensure customer satisfaction, and achieve sales quotas.

The Sr. Site Reliability Engineer at Vertafore will own the reliability and performance of production services, design incident response protocols, and enhance system observability while applying software engineering practices.

Lead the development and technical strategy for enterprise products, manage engineering teams, influence across departments, and ensure effective delivery and innovation.

The Site Reliability Engineer II ensures system reliability, participates in incident responses, and automates tasks to enhance operational health in production environments.

The Senior Manager for Platform Build and Release oversees CI/CD systems, builds and release management, enhancing software delivery and influencing engineering practices.

The Director of Product Marketing will lead the product marketing team, develop go-to-market strategies, enhance customer engagement, and implement AI solutions to boost efficiency.

The Strategic Account Executive manages and expands relationships with large clients, achieving sales targets through strategic planning and solution selling.

Lead product management at Vertafore, focusing on benefits insurance solutions. Drive product strategy, enhance workflows, and improve customer satisfaction through innovative software products.

Lead end-to-end enterprise SaaS implementations for MGA insurance customers: gather requirements, design solutions, execute data conversions and configurations, manage UAT and training, align stakeholders, collaborate with product/engineering, author SOWs and deliverables, mitigate project risks, mentor consultants, and drive customer success and process improvements.

Design and implement Salesforce solutions, lead integrations, mentor developers, and ensure best practices in a collaborative environment.

Translate business needs into user stories, maintain and prioritize a development backlog, define acceptance criteria with QA, collaborate with product, design, and engineering, and ensure delivered features meet business requirements. Support cross-functional stakeholders and help sequence work to meet roadmap goals.

Develop and execute organic social and review strategies to build Vertafore's brand and credibility. Create and publish social content, run review-generation campaigns (G2 and similar), analyze sentiment and performance, partner with marketing and product teams, and use AI and analytics to optimize visibility, engagement, and buyer trust.

You will develop and automate tests for software products, enhance quality assurance processes, collaborate with teams, and investigate issues.

The Customer Support Manager oversees daily operations, provides direction to the team, ensures high customer service quality, handles escalations, and contributes to employee growth.

Lead development and technical strategy for enterprise products, managing multiple engineering teams. Drive architecture, design, and implementation of high-performance, high-availability SaaS web delivery platforms. Partner with product, sales, and customers to define solutions, hire and mentor engineers, enforce security and best practices, and deliver features using scaled agile and TDD practices.