Jobs at Vertafore

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As a Vertafore QA Analyst II, you will be instrumental in Vertafore's ongoing success within the insurance industry. Our QA Analysts work with our development teams, focusing on the providing the best products for our valued customers. This is a fast paced, ever changing environment. We continually challenge ourselves to exceed objectives, remove barriers, meet crucial deadlines, and maintain multiple projects, all while pioneering ways for efficiency with a team player attitude. If you have a passion for product quality, love technology, and enjoy thinking outside the box, you're who we are looking for.

Design the key technical components of an Enterprise Applications solution; develop and deliver key deliverables while reducing the overall technical risk by uncovering design issues early in a project life-cycle; provide technical architecture strategy and guidance for ongoing Salesforce and Integration activities; provide guidance on capabilities of the Salesforce platform to help shape business visions and strategies; assist with design and build of advanced reports and dashboards; analyze platform limitations and design alternatives to meet customer requirements.

The Vice President will be a key bridge to Product Management, Marketing, Sales and Customer Success to ensure cross-functional success of our products. The leader of Product Marketing will lead the team responsible for connecting our products and offerings with existing and potential customers. You'll do this via an "outside-in" approach – by developing a deep understanding of our customers desired business outcomes, market trends, valid technologies, and competitive products and filtering all content through that lens. In addition to curating and sharing these insights across the company, the Product Marketing team will leverage this knowledge to help shape product development roadmaps and influence user-facing product decisions.

Our DevOps team is responsible for supporting multiple products and development teams in automating infrastructure, build pipelines, deployment, and production support. Some days we're working closely with development teams to learn their pain points and coming up with creative (and hopefully automated) solutions. Some days we're working on making sure our build and release pipelines are working well and releasing quality code as quickly as possible. Some days we are working on production issues that directly impact our customers. Working at Vertafore gives you a chance to learn and use a wide variety of skills while working side by side with some amazing people.

Analytics is central to Vertafore's vision of the future, and data scientists are a critical component of cutting-edge product innovation and research. As a data scientist at Vertafore, you will be responsible for finding signals in complex and industry-unique data sets, developing innovative data science models and building the foundation of Vertafore's data science team.

You will develop analytical models in several applications: recommender systems, forecasting, measurement, customer segmentation, propensity modeling, NLP. You will work with large and messy data sets to solve complex problems using cutting edge data science tools. You will work across lines of business to drive real, measurable value.

As the senior software engineer/team lead embedded in an energetic mobile agile team of Software and QA Engineers, you will lead the team in creating mobile software products utilizing state of the art technologies. You will be hands on, involved in designing mobile applications and flexible services that expose core capabilities to different applications and user bases, and leading teams to achieve the vision through active mentoring, technical decision-making, and facilitating company-wide collaboration. All of this will be accomplished with cutting edge, lean-agile, software development methodologies. Our culture fosters collaboration, innovation, integrity, mentorship, commitment to success and FUN. Our managers are dedicated to growing their people and offering an opportunity that allows you to make impact in your career.

As a Solutions Architect at Vertafore, you will support pre-sales and on going efforts with our enterprise accounts. Partner with customers, sales executives, development and product teams to craft scalable, flexible and resilient architectures that address customer business problems and accelerate the adoption of our new services. In collaboration with sales, you will drive revenue growth across a broad set of customers. As a trusted customer advocate, the Solutions Architect will help organizations understand best practices around platform integration.

Weare seeking highly motivated Account Managers (AM's) interested in managing,retaining, and growing existing Customers of Vertafore products andservices. Account Managers own aspecific territory and/or Customer segment and are responsible for sales &retention activities. AccountManagers up-sell, cross-sell, and offer additional offerings to Customers. They also advise and service Customers toachieve key business goals through our technologies.  AM'sare highly organized, know our products inside and out, and serve our customerswith positive attitudes and a can-do attitude. Vertaforeis about bringing together top talent to make an immediate impact in software.Our culture encourages employees who are able to create, think and challengeeach other in a fast-paced environment. We are transforming our products andservices, exploiting advanced techniques to create new "ways and means" for theinsurance industry, and with that the industry is changing too.

We are seeking highly motivated Business Development Representatives (BDR) interested in kick starting their career in sales. BDR's are the first point of contact for the sales team – an important first impression. You will be tasked both with speaking to accounts we have reason to believe are interested in our services and reaching out to agencies that do not know of us to pique their interest in our software solutions.  The primary responsibility of the position is to drive bookings and recurring revenue growth by generating, qualifying, and developing sales pipeline. The BDR is a vital link between Marketing and Sales, and the BDR must be able to plan and execute daily and weekly, required activities to generate sales opportunities for Vertafore. This role has knowledge of the organization's products/services, and can partner with Marketing to execute campaigns, programs, and closed-loop business & sales development activities. The BDR also works closely with Operations & Sales Management. 

Subject Matter Expert on how the applications works, its underlying architecture, and data relationships. Address support escalations from Customer Support and IT Operations teams. Debug and correct application configurations, codes, database queries, and data to restore an incident. Collaborate with the product owner and product manager for any solutions that required non-operational development engagement.  Peer review on code changes as required. Apply reverse engineering to troubleshoot on the issue. Automate support processes.  Automate and maintain deployment pipelines. Deployment of hotfixes and ad hoc database changes to lower environments. Coordinate changes with IT Operations to production.

Nous sommes à la recherche d'un gestionnaire des ventes hautement motivés pour joindre notre équipe de ventes. Le gestionnaire des ventes est sur la ligne de front de notre stratégie pour accroître notre part du marché. Les gestionnaires des ventes vont à la recherche de nouveaux clients et prospects pour la promotion des produits et services de Keal. Vertafore vise à rassembler les meilleurs talents pour avoir un impact immédiat sur la technologie. Notre culture encourage les employés qui sont capables de créer, de penser et de se lancer des défis dans un environnement stimulant. Nous transformons nos produits et nos services, en exploitant des techniques de pointe pour créer de nouvelles « voies et moyens » pour l'industrie de l'assurance, et ainsi participer aux changements de l'industrie.

As a Vertafore QA Analyst II, you will be instrumental in Vertafore's ongoing success within the insurance industry. Our QA Analysts work with our development teams, focusing on the providing the best products for our valued customers. This is a fast paced, ever changing environment. We continually challenge ourselves to exceed objectives, remove barriers, meet crucial deadlines, and maintain multiple projects, all while pioneering ways for efficiency with a team player attitude. If you have a passion for product quality, love technology, and enjoy thinking outside the box, you're who we are looking for.

Lead through example and persuasion, rather than through tasking/directing. Are eager to dive in and learn, with a willingness to be coached. Enjoy solving problems as part of a team. Are servant leaders, strong communicators, and possess strong interpersonal skills. Deliver training to all areas of the organization to teach and promote Agile best practices. Present observed risks/issues to appropriate parties to create awareness and prompt discussion. Ensure that teams have necessary information to deliver on highest priority roadmap items. Understand and foster culture of quality throughout the organization.

We are currently seeking a customer-centric,energetic, and highly-motivated individual to join our Customer Success Team.The Manager, Customer Success is responsible for leading a team to cultivateand maintain strong relationships within assigned customer accounts to createhigh levels of customer satisfaction. The Manager, Customer Success worksclosely with Sales, Customer Support, Product Management and Finance teams toensure customers are pleased with Vertafore.

As a Vertafore QA Analyst I, you will be instrumental in Vertafore's ongoing success within the insurance industry. Our QA Analysts work with our development teams, focusing on the providing the best products for our valued customers. This is a fast paced, ever changing environment. We continually challenge ourselves to exceed objectives, remove barriers, meet crucial deadlines, and maintain multiple projects, all while pioneering ways for efficiency with a team player attitude. If you have a passion for product quality, love technology, and enjoy thinking outside the box, you're who we are looking for.

We are currently seeking a passionate, innovative, and highly motivated individual to join our Customer Success Team. The Instruction Designer II is responsible for developing and managing Vertafore's training and education program. This person will work closely with internal cross-functional partners and SMEs to develop quality course materials, design learning activities and assessments that promotes customer enablement across all Vertafore products. We're looking for someone who has a passion for creating innovative customer training and is looking for an opportunity to join a team working to take learning and training to the next level.

As a Vertafore SDET I, you will be instrumental in Vertafore's ongoing success within the insurance industry. Our SDETs work with our development teams, focusing on the providing the best products for our valued customers. This is a fast paced, ever changing environment. We continually challenge ourselves to exceed objectives, remove barriers, meet crucial deadlines, and maintain multiple projects, all while pioneering ways for efficiency with a team player attitude. If you have a passion for product quality, love technology, and enjoy thinking outside the box, you're who we are looking for.

As the senior software engineer/team lead embedded in an energetic agile team of Software and QA Engineers, you will lead the team in creating software products utilizing state of the art technologies. You will be hands on, involved in designing applications and flexible services that expose core capabilities to different applications and user bases, and leading teams to achieve the vision through active mentoring, technical decision-making, and facilitating company-wide collaboration. All of this will be accomplished with cutting edge, lean-agile, software development methodologies. Our culture fosters collaboration, innovation, integrity, mentorship, commitment to success and FUN. Our managers are dedicated to growing their people and offering an opportunity that allows you to make impact in your career.

The Director, Product Operations and Launch is a results-oriented technology leader who is responsible for driving our overall go-to-market process, streamlining operations and working within Product Management and across functions to deliver on strategic objectives. This is a really important role for the company. It's a great opportunity to have a big impact by ensuring that we set clear success metrics for our launches, and then have the plans in place to ensure we achieve them. This is a great role for a hands-on contributor who is able to work on a wide variety of operational projects. This position will work with a range of stakeholders including CEO, Executive Leadership, Development, Sales, Marketing, Customer Support and Professional Services and will forge key relationships with all Product Management personnel. The Director, Product Operations and Launch drives change at the individual, team and organizational levels through the adoption and continuous improvement of new processes, tools, and metrics.

Does building out a top-tier DevOps team, and everything that comes with it, sound intriguing? As the DevOps senior software engineer/team lead embedded in an energetic DevOps agile team, you will lead the team in building out our continuous delivery infrastructure and processes for all of our products utilizing state of the art technologies. You will be hands on leading the architecture and design of the frameworks for the automated continuous deployment of application code, the operational and security monitoring and care of the infrastructure and software platforms. You and your team will serve as the liaison between the agile development teams, SaaS operations, and external cloud providers for deployment, operational efficiency, security, and business continuity.

Support customers infrastructure at Amazon AWS environment. Support customers email system at Office 365 environment. Setup and support Microsoft products - Active Directory, DNS, DHCP, Group Policy and Microsoft Office Products. Configure and maintain Firewalls and VPN connections. Work with Antivirus solutions. Willingness to work closely with end-users to troubleshoot local hardware and peripheral devices. Applies quality control and quality assurance principles.

As an Engagement Manager within our Professional Services organization you will be executing projects and service agreements for new and existing large customers. You will manage all components of the software implementation process of varying complexity. This includes acquiring resources and coordinating the efforts of team members, third-party partners and consultants. You as the Engagement Manager are responsible and accountable for the delivery of our products to our customers, you will act as the liaison between customer and internal teams, communicate project deliverables at all levels, and make sure items are executed on time and according to budget while ensuring outstanding client satisfaction and results.

We are looking for candidates with great people skills, a winning, positive mind-set, and a drive to succeed! We'll help you achieve your goals by providing a comprehensive training program that will help you build the skills necessary to overcome objections, create opportunities and achieve revenue goals. If you are ready to start building your future by joining a passionate, enthusiastic, and growing inside sales team – all while having fun doing what you do best, then we want to talk to you! Successful candidates are also energetic, competitive, and have a strong ambition to succeed. Someone who understands the discipline, drive, passion, and teamwork that it takes to play on or lead a successful team, with a drive to set and exceed personal and professional goals would be a good fit for this role.

This role will own the launch and support of multiple technical products. You'll act as the voice of the customer to continue to transform our marketing messages in ways that help our customers adapt to a quickly changing technology market. You'll work closely with various internal teams and work closely with your internal marketing partners. You'll own the definition of the product positioning, market plans, and sales enablement plans. You'll help define the role that digital marketing plays in product awareness, trial and demand generation. You'll help test and optimize new ways to engage customers. And you'll use insights and analytics to make decisions on where to invest and how to evolve programs.

Become a subject matter expert with our products, methodology, and P&C business operations. Work within and across teams implementing Vertafore products and delivering Professional Services. Manage multiple training engagements concurrently. Conduct presentations and educational sessions. Deliver both in-person and remote training sessions. Partner with clients to ensure training events are well-planned from start to finish. Provide complete and concise internal reporting for all engagements. Assist with mentoring and training of new staff. Commit to improve existing skills, and develop new skills on an ongoing basis.

The primary responsibility of the position is to drive bookings and recurring revenue growth by generating, qualifying, and developing sales pipeline. The BDR is a vital link between Marketing and Sales, and the BDR must be able to plan and execute daily and weekly, required activities to generate sales opportunities for Vertafore. This role has knowledge of the organization's products/services, and can partner with Marketing to execute campaigns, programs, and closed-loop business & sales development activities. The BDR also works closely with Operations & Sales Management. 

Vertafore Implementation Consultants succeed in meeting customer needs and solving problems with technology solutions. This role is part of a highly effective, fast-paced team who serve as the hub to deploy and execute system conversions. They are trusted advisors combining project management, configuration, data conversion, training, and business expertise to guide our customers through the process of software implementation and achieve customer success.   Implementation Consultants start their journey with a cohort of colleagues that undergo robust training and with the opportunity to work across multiple Vertafore products and competencies. This is a hands-on position requiring strong technical acumen and non-standard hours. This role will execute data conversions and system migration deployments to production environments.

Implementation Consultants start their journey with a cohort of colleagues that undergo robust training and with the opportunity to work across multiple Vertafore products and competencies such as project management, data conversion, and training. You will be part of a strong Professional Services team that is here to support a career path that is aligned with your professional aspirations as you develop deep competency in project management, data conversions, or training over time.

We are looking for a Product Owner who can fully understand and analyze bothinternal and external customer needs and then articulate those needs to thedevelopment team via user stories. As a team member embedded in an energeticagile team of Software and QA Engineers, you will serve as the interfacebetween our customers and your development team throughout the planning andsoftware development process.

Build knowledge on how the applications works, its underlying architecture, and data relationships. Address support escalations from Customer Support and IT Operations teams. Debug and correct application configurations, codes, database queries, and data to restore an incident. Collaborate with the product owner and product manager for any solutions that required non-operational development engagement. Apply reverse engineering to troubleshoot on the issue. Automate support processes.  Automate and maintain deployment pipelines. Deployment of hotfixes and ad hoc database changes to lower environments. Coordinate changes with IT Operations to production. Collaborate with IT Operations and development team to ensure proactive monitoring, high availability, and performance of products to achieve the best customer experience. Take ownership of root cause analysis to resolve problems permanently. Create and maintain runbooks that outlined development support procedures.

We are looking for a highly passionate, hands-on leader in delivering reliable and sustainable solutions to our customers. The successful candidate will manage the Site Reliability Engineering team that is very fast-paced and highly capable of support, debug, code, and automate solutions. This position reports up to the director of the development organization.

Vertafore is looking for a Customer Support Specialist (CSS), Accounting Support to combine their experience in accounting and/or bookkeeping in a call center environment to support cutting-edge software solutions. You will be directly impacting the insurance agencies' ability to improve productivity, manage account needs, standardize and streamline processes, as well as capture data for strategic decision-making.

You will lead multiple teams of amazing engineers, influence many others and provide leadership on design and architecture, strategy, and technology approaches. We expect you to be an accomplished engineer, have strong hands on technical experience and deep knowledge in one or more areas of distributed systems and enterprise web delivery platforms. Our culture fosters collaboration, innovation, integrity, mentorship, commitment to success and FUN and you will adding your creativity and energy to it. Our managers are dedicated to growing their people and offering an opportunity that allows you to make impact in your career.

- Maintain various account reconciliations to ensure accuracy and consistency of assigned general ledger accounts. - Help with the monthly revenue reporting process and drive continuous improvements in reporting quality and insights. - Process month-end journal entries related to revenue accounts. - Work closely with the Finance team to perform trend analysis and analytical reviews related to revenue and costs. - Generate royalty calculations. - Prepare monthly commission accrual journal entries. - Reconcile commissions general ledger accounts and research/resolve resulting reconciling items. - Process royalty payment requests. - Work cross-functionally with key stakeholders and other team members spread across multiple office locations.

We are looking for a Demand Generation Coordinator who will help develop, execute, and optimize campaign strategy designed to create leads for the sales teams. The ideal candidate is highly analytical, creative, and can work independently but also collaboratively.

-Complete weekly and bi-weekly payrolls and support all payroll functions. -Assist with HR systems, compensation tasks and HR reporting. -Streamline processes and procedures as necessary within the payroll function. -Maintain and manage employee information in the HR/Payroll systems. -Assist with benefits, unemployment, and other employee programs as needed. -Research and resolve employee HR and payroll inquiries in a clear, concise, and timely manner.

As a team member embedded in an energetic agile team of Software and QA Engineers, you will create software products utilizing state of the art technologies. With your team, you'll celebrate all the hard work that goes into a successful release to market while gaining first-hand experience in cutting edge, lean-agile, software development methodologies. Our culture fosters collaboration, innovation, integrity, mentorship, commitment to success and FUN. Our managers are dedicated to growing their people and offering an opportunity that allows you to make impact in your career.

We are currently seeking engaged, energetic and highly-motivated Sales Executives to join our Strategic Accounts team. Sales Executives are on the front-line of our strategy to grow and gain market-share in the Strategic account space. Sales Executives are responsible outreach and prospecting to new and potential customers of Vertafore products and services.  Vertafore is about bringing together top talent to make an immediate impact in software. Our culture encourages employees who are able to create, think and challenge each other in a fast-paced environment. We are transforming our products and services, exploiting advanced techniques to create new "ways and means" for the insurance industry, and with that the industry is changing too.

As the Manager of User Experience, you will play a critical role in bringing our end-users to a central focus in Vertafore's agile product development process. You will lead a team of UX, UI, and content designers to ensure the delivery of modern and innovative user experience while creating net new products and capabilities for thousands of insurance professionals. You will also partner with product management and development to shepherd, educate and socialize evidence-based design practices.

We are looking for an innovative, technically savvy product manager with strong insurance, finance, or enterprise software experience to join our Product Management team, which is focused on delivering transformational new solutions for the insurance agency market. This is an excellent opportunity to help shape the future of the insurance market and to bring the latest technologies to the agencies we serve and their end customers. As Director of Product, you will work with customers and cross-functional teams within Vertafore to define priorities and roadmaps, develop business requirements, lead go-to-market plans, and execute on product performance targets. You will build features from existing ideas and also develop new ideas, based on industry experience and research, as well as your contact with customers and prospects. Successful candidates will possess a unique blend of business and technical savvy, a big-picture vision, and the drive to make that vision a reality. You should enjoy spending time in the market understanding our clients' problems, as well as partnering with design and engineering colleagues to conceive and deliver solutions.

As a Senior Project Manager within our Professional Services organization you will be executing projects and service agreements for new and existing large customers. You will manage all components of the software implementation process of varying complexity. This includes acquiring resources and coordinating the efforts of team members, third-party partners and consultants. You as the PM, are responsible and accountable for the delivery of our products to our customers, you will act as the liaison between customer and internal teams, communicate project deliverables at all levels, and make sure items are executed on time and according to budget while ensuring outstanding client satisfaction and results.

The Order Management Representative is responsible for creating and updating Vertafore Customer master information in conjunction with supporting Customer quote generation, as well as processing orders in Order Management, Service Contracts, and Subscriptions.

As a Software Engineer II, you will be working within an experienced team implementing solutions that support a wide range of external and internal customers. You will develop high quality web-based applications for new and existing features. You will also have the opportunity to bring your creative ideas to the table to deliver better solutions to our users.

Our ideal candidate is a creative professional with a strong background in B-to-B product marketing. You must be able to learn new markets quickly and develop engaging messaging for various buyer personas to drive demand. In addition, you must be able to work across internal departments to facilitate go-to-market activities, including rolling out new products to the market and product updates to existing customers. For this position, it's also essential to be up-to-date with new technologies and marketing trends.

No experience required! We have a 6 week formal training program for this role with exceptional growth opportunities both within Customer Support and other areas of the business. You will have the opportunity to train and work with emerging technologies in a customer centric atmosphere that cultivates teamwork to accomplish results. Continued growth dictates our need for a candidate that will be highly motivated, focused, energetic and able to work in a fast paced environment.

Lead a team of Solution Consultants, focused on small and medium business, who serve as our core product introduction, evaluation, and education experts. Develop strong working relationships across internal functions, sales, professional services, customer success, operations, product, marketing, etc. Coach and develop SCs, including how to perform effective discovery and qualification, selling business value, and scoping. Build consultative relationships with prospects, customers, Contribute to product development by providing insight and feedback relative to customers' critical business issues and solutions opportunities.

The Customer Success Analyst at Vertafore is responsible for reporting, analysis and driving insights for Customer Success. The role supports strategic projects for the organization, as well as our regular Board and ELT reporting. The Customer Success Analyst will also manage the Customer Health model, working with leadership to evolve the program to maintain best practices. This position maintains Vertafore's Gainsight instance, the tool used to run the program. This requires systems management along with process building and patience. This position also manages Vertafore's customer surveying program.

As a team member embedded in an energetic agile team of Software and QA Engineers, you will create software products utilizing state of the art technologies. With your team, you’ll celebrate all the hard work that goes into a successful release to market while gaining first-hand experience in cutting edge, lean-agile, software development methodologies. Our culture fosters collaboration, innovation, integrity, mentorship, commitment to success and FUN. Our managers are dedicated to growing their people and offering an opportunity that allows you to make impact in your career.