Search the 16 jobs at Vertafore

The AR Support and Collections Specialist is responsible for providing triage services on all inbound Customer billing and collection queries, reducing outstanding balances on accounts, and resolving customer disputes and inquiries through phone calls and emails.

Sr. Customer Support Analyst at Vertafore, responsible for managing escalated customer issues, facilitating resolutions, mentoring support staff, and influencing product strategy decisions. The role involves identifying opportunities for product improvement, collaborating with cross-functional teams, and building new processes to enhance customer experience.

Vertafore is seeking a Sr. ITSM Analyst to join their SaaS Operations organization. The role involves optimizing IT service management, leading continuous improvement efforts, and collaborating with cross-functional teams. Key responsibilities include driving Global IT Change Management processes, facilitating discussions during change approval meetings, championing continuous improvements based on ITIL Framework best practices, conducting incident and problem management processes, facilitating root cause analysis, and maintaining compliance with audit requirements.

Join Vertafore as a Financial Analyst in the FP&A team, responsible for expense budgeting, forecasting, and financial reporting. Support process improvements and project work to enhance business analysis and decision-making. Collaborate with internal departments to provide financial partnership and insightful analysis.

The VP of Technology Operations at Vertafore will be responsible for designing, implementing, monitoring, and scaling Vertafore's infrastructure to ensure world-class service and availability. They will oversee multiple functional areas including servers, storage, databases, virtualization, networking, incident management, change management, procurement, budgeting, and data center management. The role involves leading through change, establishing architecture and standards, and collaborating with key stakeholders to ensure business continuity and system stability.

The Content Marketing Specialist at Vertafore is responsible for creating original and compelling content for various channels, managing content projects, and ensuring content meets quality and deadline expectations. This role involves collaborating with stakeholders, connecting product features to key messaging themes, and contributing to demand generation campaigns.

The Content Marketing Manager at Vertafore is responsible for creating original and compelling content across various channels to engage current and potential customers. This role involves content creation, strategy, editing, and data analysis to drive demand generation initiatives.

As a DevOps Engineer I at Vertafore, you will be part of a top-tier DevOps team responsible for building continuous delivery infrastructure and processes for all products. You will support large-scale web applications in a cloud environment, drive automation efficiencies, and collaborate with software development teams. Desired qualifications include knowledge of Cloud technologies, CICD Pipeline Technologies, and modern scripting languages.

Seeking a Senior Revenue Operations Analyst to enable sales and marketing success through data-driven decisions and insights. Responsibilities include designing advanced Power BI visualizations, managing data flow between Salesforce and BI tools, and communicating complex analytical topics to stakeholders.

As a Senior Corporate Counsel at Vertafore, provide legal services in various areas including intellectual property protection, contract negotiation, employment law, risk management, and compliance. Collaborate with General Counsel and internal teams to implement practical business solutions. Manage complex legal matters independently and in collaboration with internal and external partners. Responsible for overseeing regulatory compliance, human resources, litigation, intellectual property portfolio, partner programs, and technology sales agreements.

Vertafore is seeking a Director of Internal Communications to lead strategic internal employee communications and executive communications. Responsibilities include creating and executing internal communications strategy, partnering with the executive team on communication content, overseeing the Internal Communications Team, and managing communication channels. The role requires excellent written and verbal communication skills, creativity, technical publishing tool proficiency, and project management abilities.

Responsible for building and owning the pricing strategy for a portfolio of software solutions, conducting market research, developing pricing models, analyzing business metrics, and collaborating with cross-functional teams to optimize pricing.

Lead the quality assurance and technical strategy for enterprise products, interact with strategic customers, lead multiple teams of software quality engineers, provide leadership on design and architecture, strategy, and technology approaches.

As a Site Reliability Engineer I at Vertafore, you will be responsible for building knowledge on application architecture, addressing support escalations, debugging, and collaborating with product teams. Automating support processes, ensuring high availability, and proactive monitoring are key tasks to optimize customer experience.

Lead the development and technical strategy for enterprise products, interact with strategic customers, and manage multiple teams of engineers. Requires strong technical expertise in distributed systems and enterprise web delivery platforms.

Vertafore is seeking a Senior Project Manager with expertise in managing strategic implementations and projects. The Project Manager will be responsible for the overall direction, planning, implementation, execution, monitoring, and completion of multiple projects ensuring consistency with Vertafore's mission, strategy, values, commitments, and goals.