Director, Revenue Operations (ROPS)

Posting Date

05/14/2025

2000 16th Street, Denver, Colorado, 80202, United States of America

We are seeking an ambitious, experienced Director of Revenue Operations (ROPS) to lead revenue cycle operating lanes and generate revenue for the village.

Join the Revenue Operations Team, where you can:

• Be part of the next generation of leaders at DaVita
• Contribute meaningfully to the unwavering pursuit of a healthier tomorrow
• Be and active member of a high-impact, widely-respected team of strategy, operations and continuous improvement professionals
• Collaborate directly with executive leaders to solve the toughest problems Revenue Operations faces
• Directly inform our vision for future success
• Develop goals and strategies that will guide us through upcoming industry changes 

Director of Revenue Cycle Responsibilities

Location: Denver, Irvine, Federal Way, or Malvern. Near any of those CBOs preferred but, remote will also be considered. This role is hybrid/remote with some in-office time required.

Travel: Some travel required (10%).

Operational Excellence: 

• Own the health, growth and business results of a revenue cycle team supporting collection and relationships with commercial payors
• Maintain a culture of compliance and ensure adherence to all compliance requirements
• Identify and drive continuous improvement initiatives to strengthen performance against key performance metrics and process controls
• Collaborate across the village enterprise to drive results with key partners
• Anticipate and proactively mitigate business risks

Strategic Thinking, Innovation, and Continuous improvement:

• Strong overall athlete with ability to have an impact across a range of functions and discipline
• Establish short and long-term strategic plans based on multi-year objectives
• Analyze and understand complex problems and develop a robust approach to solve
• Use strengths, skills and experience to drive impact across a range of functions and disciplines
• Leverage analytical and quantitative skills to continuously identify opportunities for capability building that would improve recovery rate and increase yield

Stewardship for People and Teams:

• Actively engage in the recruitment, hiring, and retention processes to build and maintain team strength
• Coach, motivate and develop teammates through formal and informal feedback and development opportunities in alignment with DaVita's Mission and Core Values
• Adhere to talent development guidelines and performance management processes

Influence & Communication:

• Build relationships within the ROPS organization and across diverse departments
• Lead through influence, providing strategic guidance and effecting change outside of lane in the interest of bettering the overall organization
• Synthesize critical analysis through oral and written communication
• Directly and concisely communicate ideas, insights, risks and recommendations to executive leaders
• Prepare for and facilitate executive-level presentations across various stakeholder groups

Minimum Qualifications:

• Bachelor's degree required, Master's degree preferred
• Minimum of ten (10) years of related experience required
• Healthcare experience preferred, but not required
• Demonstrated ability to identify and build strategic capabilities
• Demonstrated ability to motivate others and lead large scale teams to execute enterprise goals.

#LI-MR2

What We’ll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

· Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
· Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
· Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

At DaVita, we strive to be a community first and a company second.  We want all teammates to experience DaVita as "a place where I belong."  Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer.  As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

At DaVita, we strive to be a community first and a company second.  We want all teammates to experience DaVita as "a place where I belong."  Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Salary/ Wage Range

$110,100.00 - $161,700.00 / year

If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position. New York Exempt: •　New York City and Long Island: $64,350.00/year •　Nassau, Suffolk, and Westchester counties: $64,350.00/year •　Remainder of New York state: $60,405.80/year New York Non-exempt: •　New York City and Long Island: $16.50/hour •　Nassau, Suffolk, and Westchester counties: $16.50/hour •　Remainder of New York state: $15.50/hour Washington Exempt: $77,968.80/year Washington Non-exempt: •　Bellingham: $17.66/hour •　Burien: $21.16/hour •　Unincorporated King County: $20.29/hour •　Renton: $20.90/hour •　Seattle: $20.76/hour •　Tukwila: $21.10/hour •　Remainder of Washington state: $16.66/hour

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

  

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process.  You will not be penalized for redacting or removing this information.