Director, Product Operations

Company Summary
EchoStar builds solutions that help families and communities stay connected. We'll launch your career and empower you to change lives.
Our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. We serve millions of customers with offerings ranging from satellite to streaming services and global to personal networking solutions.
Department Summary
Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a passion for change and the power to drive it, we continue to push boundaries and be a disruptive force in the market.
Job Duties and Responsibilities
This Director, Product Operations role at EchoStar involves leading strategic operational priorities, managing business performance, and optimizing supply chain operations. The position requires a leader who can partner with executive leadership, drive decision support, manage complex supply chains, and foster cross-functional collaboration.
Key Responsibilities:

• Business Management:
• Partner with executive leadership to drive strategic operational priorities, track performance, and ensure accountability with the organization
• Develop and manage business performance dashboards, KPIs, and executive reporting
• Champion business planning, opportunity funnel management and drive operational cadence (e.g., leadership meetings, OKRs, cross-functional alignment)
• Drive decision support and scenario planning with finance, product and P&L teams
• Supply Chain & Management
• Lead supply chain strategy, including procurement, demand/supply planning, logistics, and inventory management
• Optimize cost, quality, and delivery across the supply chain, balancing risk management and resilience
• Build and maintain relationships with suppliers, contract manufacturers, and logistics providers
• Oversee supply chain systems, process improvements, and digital transformation initiatives.
• Leadership & Collaboration
• Manage and develop a high-performing team across business management and supply chain functions
• Partner with product, operations, and sales teams to ensure supply alignment with customer demand
• Act as a key liaison to executive leadership, presenting updates, risks, and recommendations

Skills, Experience and Requirements
Education and Experience:

• Bachelor's degree in Business, Supply Chain Management, Operations, or related field (MBA preferred)
• 10+ years of experience in business management, supply chain, or operations leadership roles
• Experience leading digital supply chain transformation or ERP/S&OP implementation is a plus

Skills and Qualifications:

• Proven track record in managing complex supply chains and scaling business operations
• Strong financial and business acumen, with ability to translate strategy into execution
• Excellent communication, executive presentation, and stakeholder management skills
• Collaborative, data-driven, and resilient leader with strong problem-solving ability

Visa sponsorship not available for this role
Salary Ranges
Compensation: $185,000.00/Year - $225,000.00/Year
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact [email protected] if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement , Pay Transparency , EEOC Know Your Rights ( English / Spanish )