Director, Global Supplier Quality

FormFactor is seeking a senior leader to lead and scale the company’s Global Supplier Quality capability across a diverse, international supply base supporting advanced semiconductor probe card manufacturing. This role is accountable for establishing consistent supplier quality governance, disciplined execution, and measurable performance across regions to prevent quality escapes, reduce variability, and support predictable manufacturing and customer outcomes. 

The Director, Global Supplier Quality owns supplier quality strategy, operating rhythm, and performance management—ensuring suppliers worldwide meet FormFactor’s quality, compliance, and change control expectations while enabling business growth and supply continuity. 

Key Responsibilities:

Global Supplier Quality Governance 

• Define and deploy FormFactor’s global supplier quality governance model, including standards, decision forums, escalation paths, and regional deployment. 

• Ensure consistent application of supplier quality processes and expectations across regions and sites. 

• Establish and review global supplier quality metrics, including escapes, SCAR performance, repeat issues, and risk trends, providing visibility to senior leadership. 

Supplier Quality Controls & Data Reviews 

• Facilitate regular supplier quality controls and data reviews with critical suppliers, leveraging SPC, control plans, audit results, and leading indicators. 

• Ensure supplier data is used effectively to detect risk early and drive preventive actions. 

Supplier Qualification & Change Control (CCB Leadership) 

• Lead supplier quality requirements for supplier selection and qualification globally, with particular focus on critical and high-risk suppliers. 

• Serve as Change Control Board (CCB) lead for supplier initiated changes (process, material, equipment, capacity), ensuring disciplined risk assessment, approval, and validation. 

• Ensure consistent requalification and readiness following approved supplier changes. 

Supplier Issue Management, SCARs & 8D Rigor 

• Drive rigor, consistency, and accountability in SCAR and 8D execution across the global supply base. 

• Ensure root cause analyses address systemic issues and result in sustainable corrective actions. 

• Track SCAR cycle time, effectiveness, and recurrence to continuously raise supplier performance. 

Continuous Improvement & Supplier Performance 

• Lead global continuous improvement initiatives to reduce defects, variability, and recurring supplier issues. 

• Promote prevention based supplier quality practices over inspection based containment. 

• Partner with Strategic Sourcing on supplier development and long-term performance improvement plans. 

Cross Functional & Customer Interface 

• Serve as the global Quality interface to Supply Chain, Operations, Engineering, Customer Quality, and Strategic Sourcing on supplier quality matters. 

• Support customer interactions related to supplier quality performance, metrics, audits, and corrective actions, as required. 

Preferred Qualifications:

• Bachelor’s degree in Engineering, Quality, or a related technical discipline. 

• 12+ years of experience in Supplier Quality, Manufacturing Quality, or Quality Systems within semiconductor, electronics, or advanced manufacturing environments. 

• 7+ years of people leadership experience, including managing managers or senior engineers in global or multisite organizations. 

• Strong working knowledge of supplier audits, quality systems, manufacturing process controls, change control aligned with statistical-based qualification practices, corrective action processes, and structured problem solving. 

• Proven experience managing global suppliers and complex, international supply chains. 

• Strong executive communication skills and ability to influence across regions and functions. 

• ASQ or equivalent quality certifications (CQE, CQA, Six Sigma). 

• Experience in semiconductor manufacturing environments, including familiarity with precision electromechanical components and their associated manufacturing processes, quality controls and failure modes. 

• Demonstrated success building or scaling global supplier quality organizations and operating models with quantifiable business impact.