Director of Executive Administrator, Board and Executive Operations

Ent Credit Union and Wings Credit Union are joining forces in January 2026. This merger means more opportunities, expanded resources, and a shared commitment to delivering exceptional member service. Together, we become more - empowering members, communities, and teams through a bold, unified future. Both organizations bring a strong legacy of member satisfaction, operational excellence, financial stability, and community impact. Recognized locally and nationally as best-in-class financial institutions and employers of choice, each is known for its commitment to financial well-being and philanthropic leadership. Join us during this transformative time and be part of shaping the future of banking! To learn more about the merger, click here.

The Director, Executive Administrator, Board, and Executive Operations provides strategic leadership and oversight for executive administrative support and Board governance operations. This role leads a high-performing team responsible for supporting senior management and the Board of Directors, ensuring seamless meeting execution, strong governance practices, and exceptional administrative excellence. The Director serves as a trusted partner to executives, Board leadership, and key stakeholders, balancing precision, discretion, and strategic thinking while enabling effective decision-making at the highest levels of the organization.

Essential Functions

• Executive Administration Leadership: Lead, develop, and manage a team of executive and administrative professionals supporting senior leaders and organizational priorities Establish consistent, repeatable standards, processes, and best practices for executive administrative support across the organization Ensure proactive calendar management, meeting coordination, materials preparation, and follow-up for management, taking into account each executive's requests and needs Anticipate management's needs and organizational priorities to enable efficient use of management's time Foster a positive and ethical culture of professionalism, accountability, collaboration, and continuous improvement within the team
• Board Governance and Support: Oversee all administrative and operational aspects of Board of Directors and Board Committee support, including meeting planning, agendas, materials, logistics, and minutes Partner closely with the Chair, Committee Chairs, CEO, and Legal to ensure effective Board governance and compliance with bylaws, policies, and regulatory requirements Ensure timely, accurate, and secure distribution of Board materials and maintain official Board records securely Support onboarding, education, and ongoing engagement of Board members Partner with Legal to maintain calendars and ensure alignment with strategic, regulatory, and fiduciary obligations
• Strategy and Efficiency: Evaluate and improve administrative and governance processes to increase efficiency, consistency, and scalability, especially during periods of change Ensure confidentiality related to executive and Board materials Ensure no single points of failure exist in processes
• Stakeholder Partnership and Communication: Serve as key liaison among management, Board members, administrative staff, and internal partners Provides sound judgment, discretion, and diplomacy in sensitive high-stakes situations Represent executive administration functions with credibility and professionalism across the enterprise
• Staff Leadership\Management: Provide feedback, guidance, mentoring, training, and leadership. Support staff development plans through regular coaching dialogs. Handle supervisory duties such as approving time off, performance reviews, and disciplinary actions.
• Bank Secrecy Act: Remains cognizant of and adheres to Wings policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Minimum Formal Qualifications for this Position

• Bachelor's Degree in Business Administration, Human Resources, Organizational Development, or another relevant field.
• 8+ years of administrative support or relevant experience. (Required)
• 3+ years' supervisory or team leadership experience (Required)
• Experience in a legal or paralegal experience (Preferred)

Technical or Specialized Knowledge/Skills:

• Organizational ability, interpersonal skills, discretion, judgment, and initiative.
• Moral character--handle sensitive and confidential information with tact and diplomacy.
• Able to analyze problems and take effective action or make appropriate recommendations.
• Attention to detail and accuracy in data entry.
• Must be able to work under pressure and handle changing priorities based on business needs.
• Able to establish and maintain cooperative working relationships with all levels of the organization.
• Ability to develop relationships across a diverse coworker base while establishing trust and credibility with managers at all levels and across Development.
• Demonstrates an orientation towards customer service.
• written/verbal communication and interpersonal skills--the ability to interact with and communicate at various levels within an organization.
• Planning, organizational, time management, and problem-solving skills.

Certifications Required:

• Driver's License with an acceptable driving record (required)

The pay range for this position is: $130,229 to $143,956 Annually (S18)

Final compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications, location and internal pay equity.

This position is eligible for our corporate bonus program based on company performance.

BENEFITS:
 

• Generous 401(k) match
• 401k Discretionary Profit Sharing
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short Term and Long Term Disability
• Health Savings Account with company contribution
• Employee Assistance Program
• Paid Vacation, Sick, Floating Holidays and Volunteer Time Off
• Paid Holidays
• Tuition Reimbursement
• Paid Parental Leave
  
  We anticipate this position to close on 3/27/2026 Please submit your application at your earliest convenience to be considered.
  
  Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
  
  The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)