Director of Business Development & Employee Benefits

About Fetch

At Fetch, we’re dedicated to helping pets live their healthiest and happiest lives. Our comprehensive insurance coverage is designed with modern pet parents in mind, and we’re proud to support the veterinary, shelter, and breeder communities. We believe in ensuring pets receive the best care possible and are committed to making that vision a reality every day.

Fetch is a high-growth Warburg Pincus portfolio company with an expanding team of over 350 pet-loving employees working together to shape the future of pet health and wellness.

About the Industry

The pet insurance industry is more important than ever, offering peace of mind and financial protection for pet owners. The sector is expanding quickly, fueled by growing awareness of the need for accessible, high-quality veterinary care. With advances in veterinary medicine, pets now have access to the most effective treatments available, making pet insurance an essential component of modern pet care.

As our Director of Business Development & Employee Benefits, you’ll lead our growth within the employer, broker, voluntary benefits, and strategic partnership channels.

In this role, you will expand our market presence, deepen broker partnerships, and drive the retention and adoption of our pet insurance products as a core component of competitive employee benefit packages.

You will oversee the full sales cycle, create go-to-market strategies, and build long-term relationships that position our company as the preferred pet insurance partner for employers, brokers, and strategic partners of all sizes.

• Drive premium growth through strategic sales and business development initiatives
• Develop and execute channel business plans, targets, and sales strategies aligned with company goals via brokers, direct, and other employee benefits channels
• Lead and execute the business development strategy across existing and prospective animal shelter partnerships
• Design, develop, and expand employee benefit offerings within the shelter channel to drive engagement and adoption
• Cultivate and maintain strategic relationships with key animal shelter stakeholders and corporate partners to position Fetch as the preferred pet insurance provider
• Partner with existing shelter organizations to expand employee benefit offerings to shelter staff and other corporate clients within their local communities
• Spearhead new partnership launches with leading voluntary benefits brokers, consultants, and employer groups
• Build and strengthen in-market presence through regular broker engagement, events, and networking
• Expand existing partnerships into new territories and within broader broker networks
• Track all partner activity, including contacts, communications, revenue potential, and updates
• Continuously improve business development, partner management, and onboarding processes
• Respond to RFIs and RFPs in a timely and professional manner
• Consistent travel to meet with partners, attend conferences, and do client pitches
• Positively represent Fetch in external meetings, seminars, trade shows, and networking events
• Attend nationwide networking events, yearly EB conventions, and other identified events
• Work closely with Account Managers to onboard and manage day-to-day client relationships, forging a long-term retention strategy
• Conduct broker education, product training, marketing materials, and account integrations
• Monitor industry trends, competitor offerings, and regulatory compliance within voluntary benefits and pet insurance
• Collaborate with Marketing/Creative to develop employer-ready sales collateral, campaigns, and broker enablement tools

• Minimum 7+ years of voluntary benefits, employee benefits, or ancillary insurance sales experience; pet insurance experience is a strong plus
• Established relationships with key benefit brokerages and consultants preferred
• Deep understanding of the employee benefits landscape, VB enrollment processes, HR benefits decision cycles, and broker distribution dynamics
• Proven track record of driving revenue through distribution partnerships for voluntary employee benefit products
• Experience managing large national or regional voluntary benefits and worksite brokers
• Ability to analyze data and use insights to inform sales strategy
• Excellent communication, leadership, and relationship-building skills
• Excellent verbal, written, and presentation skills
• Bachelor’s degree in business, marketing, or related field (or equivalent experience)
• Willingness to travel up to 25%

• The pay range for this position is $175,000 - $225,000 on a full-time basis
• Along with base salary, your position may qualify for additional bonuses
• This position is eligible for the Company’s bonus plan(s)

• Be part of a mission-driven company that values creativity, innovation, transparency, and collaboration
• When in office, enjoy complimentary lunch daily, and pets are always welcome
• Enjoy working from our FiDi Manhattan office, with flexibility for remote or hybrid work (2- 3 days in the office per week)
• Join a team that genuinely cares about creating a positive, inclusive work environment where everyone can thrive

At Fetch, we recognize the importance of work-life balance and prioritize our employees' mental health and well-being, ensuring everyone can flourish both professionally and personally. Not just pets, we want our employees to live their best lives too — here at Fetch, you have access to the valuable benefits listed below. 

• Comprehensive Medical, dental, and vision plan for you and your family
• Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) are available 
• Highly competitive 401(k) matching 
• Generous 20-day PTO Policy, with rollover options. Earn an additional day of PTO each year on your anniversary with Fetch, for a maximum of 30 days
• Paid company (9) holidays, including (1) floating holiday
• Fetch Pet Insurance discount - up to 50% off, up to $1,000 savings/year
• Educational Assistance Program
• Fetch Discount Perks Program
• Volunteering - earn up to 8 hours per calendar year at nonprofit organizations
• NYC Office Amenities: Pet-friendly environment, free lunch, snacks, and additional amenities; transit accessible
• Employee Referral Incentive
• Tuition Assistance
• Commuter Benefits
• Employee Assistance Program (EAP)