DIR OF CONSUMER LEND

• Analyzes retail bank market conditions and recommends enhancements to existing products and/or new products to ensure that Bank of Colorado remains competitive in its served trade areas with functional and appropriately priced products along with strategies for cross-selling products.
• Lead the adoption and optimization of sales tools, customer analytics platforms, and lending software across the branch network to identify, prioritize, and capitalize on consumer lending opportunities while enhancing customer relationships and portfolio growth.
• Establishes appropriate processes and procedures for the underwriting, approval, documentation and compliance of all consumer loans for Bank of Colorado.  Reviews and recommends revisions to Bank of Colorado’s Consumer Lending Policy.  
• Coordinates with Compliance personnel to properly mitigate regulatory risks and ensure that products and underwriting are compliant.
• Responsible for maintenance and enhancement of the Consumer Lending System and for overseeing the ongoing function of the system as well as updating the system with policy changes, etc.
• Develops and maintains the online consumer application, underwriting, and approval process.
• Ensures compliance with the Bank’s Loan Policy and documents policy and pricing exceptions.  Maintains the Consumer Rate Sheet.
• Develops credit systems that ensure Bank objectives for maintaining credit quality and administration are met.  Works with Senior Loan Officer Group to assess and monitor consumer lending asset quality of Bank of Colorado.
• Reviews and approves consumer loans submitted for approval including credit cards, credit card renewals, business credit cards, adjustable rate mortgage loans, and DDL’s.
• Assists Loan Officers and Personal Bankers to properly underwrite consumer credits and ensure compliance with applicable laws and regulations.  Provides assistance/training on "as needed" basis for consumer underwriting as well as loan processing function.
• Monitors selected loans for compliance, documentation, and underwriting review.  Performs select post-closing audits of booked consumer loans. Works with Loan Review Team on branch consumer loan reviews.
• Assists in developing and implementing management information systems to monitor and report consumer loan asset quality measurements.  Assists with the development of loan analysis and documentation tracking systems within. 
• Serves as a resource and assists lenders with consumer loan collection efforts.
• Assists Senior Loan Officer Group with tasks, responsibilities, and other duties as assigned.
• Other duties as assigned by management.
• Regular and reliable attendance.
• Regularly exercising independent judgement and discretion over matters of significance. 
• Communicate effectively in-person and otherwise with all coworkers and customers, both during regular business hours and before and after regular business hours, if necessary. 
• Effective communication and collaboration are essential for this role. While remote work may be available periodically, there are times when being in the office is necessary to maintain our collaborative efforts. Therefore, this position cannot be primarily performed remotely.

• Knowledge of bank policies and procedures.
• Knowledge of management practices and principles.
• Knowledge of banking laws and regulations.
• Knowledge of loan underwriting and approval procedures.
• Knowledge of credit report scoring.
• Proficiency with spreadsheet and database programs (i.e. Excel and Access). 
• Skills in operating computer terminals and printers.
• Ability to communicate effectively with management and co-workers.
• Ability to maintain a high level of confidentiality.
• Ability to function as a team player and leader.

• A college degree with an emphasis in business is required.  
• A minimum of 5 years credit/loan related experience, specifically relating to consumer lending.  
• A minimum of three years of direct employee supervision is preferred.  

• Benefits for employees working at least 35 hours per week include 8 paid holidays; 17 PTO days each year for the first five years of employment (employees must complete 90-day introductory period prior to accruing PTO); 16 hours of paid sick time upon hire date; health, dental, prescription drug card, vision, and voluntary life insurance plans; health savings account with employer contributions; flexible medical and dependent care spending plans; 401K plan after 3 months and start of next quarter with employer contributions and profit sharing; $50,000 group term life insurance; long term disability insurance and employee assistance program.  If working less than 35 hours per week, above benefits are modified.

More Details

About
We take pride in our heritage as a family-owned, community bank. Our commitment to our customers and community is at the forefront of how we do business.We are a Nebraska-based banking organization founded in 1938 in Palmer, Nebraska. Today, we have branches in Arizona, Colorado, Kansas, Missouri, Nebraska, New Mexico, Texas and Wyoming.As we grow, our commitment to our customers and community remains as strong as ever. We specialize in building lasting banking relationships with the businesses, farms and families we serve. We also prioritize taking an active role in our communities through charitable giving and volunteering.At Pinnacle Bank, we are ready to help your company with business checking and savings accounts, commercial loans and lines of credit and treasury management services.We also offer personal banking services, including accounts, mortgages, personal loans and technology products.We use application review steps designed to ensure mutual fit. Generic or automated submissions may not progress.We offer fair and competitive compensation as well as bonus based on an employee's years of service and possible discretionary merit bonuses. Employees also have the opportunity to participate in the Bank incentive programs based on charter/branch guidelines.  Other Full-Time benefits include:8 paid holidays*17 PTO days each year for the first five years of employment.* After five years, 22 PTO days each year.*After ten years, 27 PTO days each year.* Employees must also complete the 90-day introductory period prior to accruing PTO.*New employees will receive 16 hours of paid sick time upon their hire date.*Health, dental, prescription drug card, vision, and voluntary life insurance plansHealth Savings Account with employer contributionsFlexible medical and dependent care spending plansParental Leave after one year of full-time employment401K plan after 3 months and start of next quarter with employer contributions and profit sharing Free checking account and basic printed checksFree safe deposit box$50,000 group term life insuranceLong term disability insuranceEmployee Assistance ProgramEducational Assistance*Paid holidays and paid time off benefits are not applicable for employees that are fully commissioned.We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] or by phone at 402-697-8666 and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address. For more information, view the [EEO KNOW YOUR RIGHTS] and [PAY TRANSPARENCY STATEMENT].