Digital Product Designer

At Aussie Broadband we believe difference is something to celebrate. Being advocates for Inclusion and Diversity means our team can bring their whole selves to work and allows us to better represent our customers and the communities that we serve. As a proud Equal Opportunity Employer, supporting and celebrating difference is just one way that we demonstrate our value of ‘Be good to people’ everyday. 

Join us as we continue to grow and make a mark as the 4th largest telco in Australia!

Why work for Aussie? 

Founded in regional Victoria almost 20 years ago, we are local from the ground up. What started in a living room in Morwell, has now expanded to every corner of Australia - we’re growing fast and not slowing down!

Our fantastic culture lives and breathes our values: 

• Don't be ordinary, be awesome

• Think BIG

• No bullsh*t

• Be good to people

• Have fun

We are proud to be a B Corp Certified company, which means we’re good to our people, our customers, and the planet by maintaining the highest standards for social and environmental performance, transparency, and accountability.

We care about our community through our Pledge 1% commitment, sponsorship programs and our paid staff community service leave offering.  

But don’t just take our word for it – We have been named one of the top employers in Australia by HRD magazine.

The good stuff

• 26 weeks paid parental leave for both primary and secondary caregivers (in addition to any government-paid leave)

• Discounted internet up to the value of $109 per month

• 20% off our Mobile services 

• Day to day benefits like flexible working arrangements, Employee Assistance Program (EAP), discounts with big names like Specsavers, HCF and many more

• Celebrating you! With monthly rewards and recognition

• Internal training and resources for you to continue to learn, grow and achieve your career goals

• Yearly allowance for amazing Aussie merch

• Fitness Passport for access to multiple gyms and pools across Australia

Let’s talk about you

To be successful in this role you will possess:

• 1+ years' experience in UX/UI Design within a commercial, digital, or agency environment

• Experience in customer experience, design research, and co-design practices

• Proficiency in Figma (preferred), Adobe XD, or Sketch

• A strong portfolio demonstrating user-centred design and problem-solving capabilities

• Understanding of web development fundamentals and how digital products are built

• Ability to translate customer insights, research, and analytics into effective design solutions

• Knowledge of inclusive design principles and accessibility standards (WCAG)

• Experience with telco products/services and design systems is advantageous

How will you support our “Why?”

• Design intuitive, seamless digital experiences across web, mobile, and app platforms, balancing user needs, business goals, and brand standards

• Use customer research, analytics, and journey mapping to identify pain points and uncover opportunities for improvement

• Create wireframes, user flows, prototypes, and high-quality visual designs that are responsive across all devices

• Collaborate closely with product managers, developers, and stakeholders to validate ideas, test solutions, and deliver user-centred outcomes

• Support usability testing and use feedback and data insights to continuously optimise the customer experience

Ready to join?

Hit the apply button to submit your application and our fantastic team will be in touch!

Even if you feel you don’t meet all the requirements, we’d still love to hear your story. We like to think outside the box with the people we hire.

If you have any questions, get in touch today with our team at [email protected]

Just a heads up, we can’t take applications through email, so make sure you apply via the job link we've set for this role, so you don't miss out!