Digital Manager

Civic Nation seeks a Digital Manager to manage components of Civic Nation’s digital strategy and programs with a focus on email and social media. The candidate must have experience writing and developing content for social media platforms, email campaigns, and digital organizing efforts, preferably in the nonprofit and/or advocacy space. A successful candidate will be a self-starter and have a positive and professional attitude, strong attention to detail, and the ability to multitask. This role will report to the Digital Director and will manage a Digital Coordinator. This person will primarily focus on two of Civic Nation’s initiatives: It’s On Us and the Change Collective, while providing support to Civic Nation, other initiatives, and campaigns as needed. 

ABOUT COMMUNICATIONS

The Communications Team is focused on telling the story of Civic Nation’s work. Through creative messaging, digital activations, media relations, and more, the Communications Team amplifies the work of all Civic Nation initiatives and campaigns. 

ABOUT CIVIC NATION

Civic Nation is a nonprofit ecosystem for high-impact organizing and education initiatives working to build a more inclusive and equitable America. Civic Nation shifts culture, systems, and policy by bringing together individuals, grassroots organizers, industry leaders and influencers to tackle some of our nation’s most pressing social challenges. Six initiatives and campaigns are a part of the Civic Nation family: When We All Vote, ALL IN Campus Democracy Challenge, It’s On Us, We The Action, the Change Collective, and SAVE On Student Debt.

YOUR IMPACT

• Serve as lead on email and social media strategy and execution for a set number of Civic Nation’s initiatives, and collaborate with the broader communications team on additional initiatives and campaigns as needed.
• Lead content development for Civic Nation initiatives across social platforms including content drafting, coordination with design and video teams, approvals, posting, community management, and audience growth.
• Create and maintain content calendars based on a deep understanding of initiative goals, programming, and target audiences. Use Asana daily to assign tasks and track progress. 
• Lead a social-first strategy for video and graphic content. Create assets in Canva or other platforms and edit short-form videos in partnership with the creative team and Digital Coordinator. 
• Manage email programs, including calendar, fundraising, and testing.
• Oversee execution and production of emails including drafting, approvals, sending, and optimization.
• Develop digital plans to lay out strategy for assigned initiatives including goals, target audience, and tactics for engagement. 
• Set digital goals across email and social for growth and engagement. Report and analyze metrics to track progress toward those goals regularly and adjust strategy to maximize performance. 
• Use digital analytics to inform social media and email strategy and weekly content.
• Collaborate with communications colleagues to develop comprehensive rollout plans around big moments. Create social toolkits, provide additional social support, and capture content at in-person events.
• Deploy rapid response strategies when necessary, occasionally outside of normal work hours, in partnership with the Communications Hub team.
• Manage, coach, and support a Digital Coordinator who will assist with content drafting, posting, and email production.
• Closely monitor industry trends in digital engagement and cultural trends among our target audiences to identify new opportunities for reach and engagement. 
• Other reasonable and relevant duties as assigned.

YOUR EXPERIENCE

• 4+ years of experience in nonprofit and/or political environments, including internships.
• 2+ years of supervisory or management experience. 
• Demonstrated experience balancing multiple projects on tight deadlines.
• Demonstrated experience communicating effectively with diverse audiences.
• Experience in using digital tools effectively, including Sprout Social, Canva, Asana, EveryAction or HubSpot, and all social platforms
• Experience with social media management platforms like SproutSocial a plus. 
• Prior knowledge of Title IX and campus sexual assault prevention a plus.  

YOUR COMPETENCIES

• A strong commitment to Civic Nation’s mission.
• Strong understanding of current and emerging social media platforms.
• Strong interest in civic engagement, campus sexual assault prevent, and leadership development. 
• Superior attention to detail. 
• Excellent writing, copy-editing, and oral communication skills.
• Proficiency in reporting and analyzing social and email data in order to inform decision-making.
• An ability to plan, prioritize, and manage work.
• Strong organizational and time management skills, with an ability to manage. multiple projects at once.
• Strong teamwork, critical thinking, multi-tasking, and problem-solving skills.
• Comfortability in independent project work and frequent fluctuations in workload.
• An ability to make decisions and solve problems both independently and collaboratively, effectively, and creatively.
• Excellent organizational and scheduling skills.
• Fluency on social platforms including Instagram, TikTok, LinkedIn, Twitter (X), Bluesky, and Threads. 
• Personal and professional commitment to promoting and investing in cross-cultural skills and awareness related to individuals from broad backgrounds, races, ethnicities, religions, gender, sexual orientation, gender identity and disability.

SALARY & BENEFITS

The Washington, DC-based salary range for this position is $70,000 - $75,000 (will be adjusted for cost of labor for the candidate's work location) annually, commensurate with experience. Our comprehensive benefits plan includes 100% employer-paid health, dental, and vision insurance for employees, flexible paid time off, paid family & medical leave, access to a 401k plan, and more.

PROCESS TIMELINE

Candidates can expect the following hiring process and timeline (please note that this timeline may be subject to change):  

• September 22-30: First-Round Interviews
• September 30-October 3: Writing Assignment
• October 6-9: Final Interviews
• October 10: Hiring Decision announced

All candidates will be notified via email of the status of their application on or before the completion of the search.

TO APPLY

To apply, submit a cover letter and resume below. The cover letter, addressed to Ashlynn Profit, should be concise, compelling, and include why you would like to work for Civic Nation. Applications will be accepted until September 17, 2025. 

At Civic Nation, diversity, equity, and inclusion are directly aligned with the fundamental belief that people are inherently capable but often lack opportunity. We know that a diverse workforce allows us to see problems in more nuanced ways, creating the thought leadership needed to fulfill our mission and reach our goals. Civic Nation is an equal-opportunity employer and welcomes people from all backgrounds, experiences, abilities, and perspectives to apply.