DevOps Program Manager

The DevOps Program Manager is responsible for owning and scaling the DevOps operating model that underpins AIO Logic’s SaaS automation platform. This role provides program-level leadership across CI/CD, release management, infrastructure operations, and compliance, ensuring predictable, secure, and high-quality delivery in a regulated fintech environment.

Reporting directly to the CEO, this role serves as a strategic bridge between Engineering, Product, QA, and Client Success, establishing governance, standards, and metrics that enable rapid innovation while maintaining operational discipline and compliance readiness.

This is a hands-on leadership role focused on execution, process maturity, and cross-functional alignment — not day-to-day system administration.

Key Responsibilities

• Own the DevOps program, including CI/CD governance, release management cadence, and operational standards
• Define, implement, and continuously improve processes for infrastructure, deployments, monitoring, incident response, and change management
• Partner with Engineering, QA, Product, and Client Success to ensure predictable, high-quality, and auditable releases
• Lead release readiness reviews, production launch approvals, post-incident reviews, and continuous improvement cycles
• Establish and track operational KPIs, including uptime, deployment frequency, release success rates, MTTR, and incident trends
• Manage DevOps tooling strategy, vendor relationships, and infrastructure roadmap in alignment with business priorities
• Ensure operational compliance with SOC 2, GDPR, and financial data governance requirements through documented controls and processes
• Mentor and guide DevOps engineers on process discipline, documentation standards, and program management best practices
• Provide regular executive-level reporting on platform stability, delivery health, and operational risk

Core Competencies

• DevOps Program Leadership
• CI/CD & Release Governance
• Cross-Functional Alignment
• Infrastructure & Cloud Operations Oversight
• Operational Metrics & KPI Management
• Risk, Incident & Change Management
• Compliance & Security Readiness
• Process Design & Continuous Improvement
• Executive Communication
• Vendor & Tooling Strategy

Qualifications

·        Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related technical field preferred; or equivalent practical experience in DevOps, platform operations, or technical program leadership will be considered in lieu of a formal degree

·        8–12 years of experience across DevOps, Release Management, Platform Operations, or Technical Program Management

·        3+ years leading DevOps programs, release governance, or infrastructure operations at scale

·        Proven ability to design governance frameworks, define KPIs, and manage complex cross-functional initiatives

·        Experience operating in fast-paced SaaS environments with frequent releases and high availability requirements

·        Strong track record of building structured, repeatable operational processes that improve reliability and predictability

·        Comfortable balancing speed, risk, and compliance in regulated environments

·        Executive-level communication skills with the ability to translate technical risk and operational health into business-relevant insights

Preferred

·        Experience delivering SaaS solutions to financial institutions, including banks, credit unions, or specialty lenders.

·        Familiarity with financial services, asset-based lending, structured finance, or enterprise software deployments is strongly preferred.

·        Experience supporting or maintaining SOC 2 controls and audit readiness

·        Familiarity with GDPR and financial data governance requirements

·        Exposure to security reviews, risk assessments, and audit response coordination

Technical Skills

·        Strong working knowledge of:

·        CI/CD pipelines and release automation

·        Cloud platforms (AWS, Azure, or GCP)

·        Containerization and orchestration (Docker, Kubernetes)

·        Experience collaborating closely with:

·        DevOps Engineers

·        Platform and Application Engineering teams

·        QA and Security stakeholders

·        Familiarity with:

·        Infrastructure monitoring and alerting tool

·        Incident management and on-call models

·        Infrastructure-as-Code concepts 

 Note: This role requires technical fluency and leadership, not hands-on system administration or daily coding.

Equal Employment Opportunity & Compliance

·        AIO Logic, Inc. is an equal opportunity employer. We are committed to building an inclusive workplace and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

·        AIO Logic provides reasonable accommodations to qualified individuals with disabilities and to individuals with sincerely held religious beliefs, in accordance with applicable law.

·        This position is open to candidates authorized to work in the United States. AIO Logic does not currently offer visa sponsorship.

 Compensation Disclosure:

·        The salary range for this role is $120,000 – $160,000 USD, commensurate with experience, skills, and location. Salary ranges are provided in accordance with applicable state and local pay transparency laws.