Deal Desk Specialist

Job Description

Join Our Team at Litera: Where Legal Technology Meets Excellence

Litera has been at the forefront of legal technology innovation for over 25 years, crafting legal software to amplify impact and maximize efficiency. Developed by the best legal minds in the industry, our comprehensive suite of integrated legal tools is both powerful and user-friendly and simplifies the way modern firms manage core legal workflows, secure collaboration, and organize firm knowledge and experience. Every day, we help more than 2.3 million legal professionals focus on their craft. Litera: Less busy work, more of your life’s work.

Overview:

A “Deal Desk Specialist” is the metaphorical conductor of the orchestra on high-value and complex deals.

As a Deal Desk Specialist, you would support in the structuring and closing of key deals by collaborating internally with sellers (AEs, CSMs) as well as cross-functionally with teams such as Finance, Legal, Systems Operations, Professional Services, Partnerships, etc.

You are the “Jack of all Trades” that navigates within the whitespace between teams to get deals unstuck. At its core, the role is strategic problem solving and the ability to work creatively within parameters.

You would also contribute to the development, implementation, and streamlining of internal sales operations workflow through standardizing and automating processes.

This could include creating and analyzing dashboards/reports/metrics, creative automation of processes, proactive deal reviews, etc.

The daily work will largely be conducted within Litera’s Salesforce CPQ instance as well as collaboration through Microsoft Teams and Outlook.

Additional platforms of interest would include HighSpot, Confluence, Scribe, Power BI, Excel, etc.

Qualifications:

· Bachelors in relevant field (e.g. Business Administration, Operations, Finance, Economics, Legal Studies)

· Minimum 2 years of experience in Sales Operations or a related field (e.g. RevOps, FP&A, Finance, Contracts Administration)

Nice to Haves: (Not required or expected but would give candidates an edge)

· Bachelors in technical or analytical fields is an asset (e.g. Information Systems, Data Analytics, Statistics)

· Experience with Salesforce CPQ

· Proficiency with reporting or analytics (e.g. Salesforce Reporting, Power BI, Excel) and familiarity with SaaS metrics including ARR

· Understanding of end-to-end deal flow (financials, pricing, common contract terms, deal structuring)

· Experience with AI-assisted automation tools (e.g. Microsoft Copilot Studio)

Ideal Candidate Profile:

· Driven, articulate, resilient, agile, sharp, and analytical

· Can quickly synthesize complex cases and creatively solve problems

· Excellent verbal and written communication skills with a collaborative solution-oriented mindset

· Self-motivated and resourceful, able to work independently with minimal supervision

This is a fully remote position. However, candidates must reside and perform work within the state in which they were hired (unless otherwise approved in advance).

Eastern (EDT), Central (CDT), and Atlantic (ADT) time zones are preferred.

In addition to an hourly wage, the compensation package would include a 10% annual bonus (dependent on personal and company performance), benefits package, retirement matching, etc.

Why Join Litera?

· The company culture: We emphasize helping each other grow, doing the right thing always, and being part of a journey to amplify impact, creating an exciting and fulfilling work environment

· Commitment to Employees: Our people commitment is based on what employees love most about being part of the team, focusing on tools that matter to the difference-makers in the legal world and amplifying their impact

· Global, Dynamic, and Diverse Team: Our is a global company with ambitious goals and unlimited opportunities, offering a dynamic and diverse work environment where employees can grow, listen, empathize, and problem-solve together

· Comprehensive Benefits Package: Experience peace of mind with our health insurance, retirement savings plans, generous paid time off, and a supportive work-life balance. We invest in your well-being and future, ensuring a rewarding career journey.

· Career Growth and Development: We provide career paths and opportunities for professional development, allowing employees to progress through various technical and leadership roles

California, Colorado, Connecticut, Illinois, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Illinois, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island, or Washington residents is $30/hr to $34.38/hr. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Litera offers benefits such as a comprehensive benefits package, incentive and recognition programs, and 401k contribution (all benefits are subject to eligibility requirements).