Data and Quality Assurance Coordinator

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

JOB OVERVIEW:

Under the direction of the Deputy Director, the Data and Quality Assurance Coordinator is responsible for ensuring data integrity through the development and implementation of data collection, monitoring, and reporting systems for IRC Denver. As a key member of the IRC Denver Program team this role serves as the lead for IRC Denver’s database, data, and quality assurance. The position works collaboratively with local staff, and headquarters technical advisors to support high-quality data tracking and reporting. This role contributes to continuous quality improvement by identifying and developing program reports, dashboards, and tools that strengthen quality assurance, monitoring, and evaluation efforts across programs

MAJOR RESPONSIBILITIES:

• Coordinate with the deputy director, program leads, office leadership, and relevant headquarters technical advisors to ensure effective data collection to support ongoing performance analysis and decision-making.

• Implement and maintain internal data control processes that align with donor, state, and organizational requirements.

• Conduct regular quality assurance and compliance reviews to ensure data accuracy, completeness, and program adherence to requirements.

• Recommend and support improvements to data collection, reporting processes, and workflows to enhance program quality and efficiency.

• Collaborate with program managers to conduct internal compliance reviews and data monitoring activities.

• Support staff in the development and implementation of program evaluation tools, including systems for tracking, collecting, and analyzing data for existing and new programs.

• Provide training and ongoing technical assistance to staff on data systems, tools, and best practices.

• Actively participate as a member of the team in program meetings, cross-functional collaboration, and staff development activities.

• Adhere to IRC policies and procedures, state and federal regulations, and donor guidelines.

• May support direct client services or projects, including but not limited to, intake and eligibility assessments, outreach and recruitment, and special focus groups. 

• Perform other duties as assigned.

JOB REQUIREMENTS:

• Bachelor’s degree is preferred, or an equivalent combination of education and relevant work experience.

• Experience in refugee resettlement or other nonprofit work preferred.

• Minimum of two years of relevant experience, including work with data systems or databases.

• Advanced computer skills, including proficiency with database systems, computer-based reporting, Microsoft Office applications, and data visualization tools.

• Experience with Salesforce and/or ETO is strongly preferred.

• Experience working in a multicultural nonprofit or international setting with a diverse client base.

• Strong English language skills, both written and verbal.

• Demonstrated ability to manage multiple priorities, meet deadlines, and adapt to changing demands.

• Strong organizational, planning, time management, and logistical skills.

• Exceptional attention to detail.

• Sound judgment, ethical decision-making, and professionalism consistent with IRC values.

• Demonstrated commitment to IRC’s mission and safeguarding principles to support the wellbeing of clients and staff.

Working Environment:

• A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the outlined responsibilities.

• May require occasional weekend and/or evening work.

Compensation: (Pay Range: $28 - $30) Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget.  Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

PROFESSIONAL STANDARDS

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

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US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.