About the company
Our client is a fast-growing technology company.
The role
Raydar is recruiting for this role on behalf of our client. Serve as the day-to-day contact for a group of independent professionals on a platform, handling onboarding, regular check-ins and communication. Act as the link between those professionals and internal account teams so the right information reaches the right people.
What you'll do
- Hold weekly check-in calls to review progress, blockers and next steps, and keep an up-to-date profile on each person you support.
- Send regular updates, newsletters and announcements to keep the wider community informed.
- Review incoming applications and run screening calls with promising candidates.
- Keep role documentation current as new feedback and priorities come in, so everyone works from the latest information.
- Relay feedback and priorities between the community and internal account managers.
Requirements
What we're looking for
- 2+ years in a customer-facing role.
- Excellent written and spoken English across quick chat messages, formal responses, newsletters and calls.
- Strong relationship-building skills and comfort spending about 60% of your time on calls.
- Highly organized and detail-oriented, with a record of keeping accurate records on the people you support.
- Ability to drive structure and follow-through independently.
- Availability to work typical startup hours in the Pacific time zone.
Benefits
Compensation and benefits
- Base salary: USD 14,400 to 21,600 per year
Location and work model
- Remote (US)
- Full-time
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