Lead a sports automation team, develop campaigns, run A/B tests, analyze data, and improve business metrics, focusing on sports-related communication.
As part of our continued growth, Neo Group is recruiting on behalf of one of our local partners, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
We are on the lookout for a CRM Sport Retention Lead to join our CRM Department.
Responsibilities:
- Lead the team: Hiring, management, development, and maintenance of a great sport automation team.
- Think strategically: Understand how to leverage available resources to influence high-level business metrics.
- Create automated cycles and communications: Develop campaigns for different stages of the sport user lifecycle and implement them.
- Run tests: Design and implement a conveyor for A/B testing.
- Analyze results: Gather data, make conclusions, and improve campaigns.
Requirements
- Leadership experience: At least 2 years of experience as a team lead, including hiring, training, and developing people.
- Analytical skills: Ability to work with data and make quick decisions.
- Experience with CRM automation: Knowledge of automation tools (e.g., Altcraft, MindBox, Customer, Optimove, Fast Track) and creating segmented campaigns.
- Communication skills: Ability to work with different teams and present ideas.
- Results orientation: Focus on achieving goals and improving business metrics.
- Passion for sports: A love for sports and monitoring sports events.
Benefits
- Enjoy 3 health days to focus on your well-being.
- Take advantage of 25 paid calendar vacation days to explore, relax, and unwind.
- Get a $30 net per month sports compensation to stay active and healthy.
- Benefit from top-notch medical insurance for peace of mind.
- Indulge in a variety of snacks available in the office.
- Join us for exciting corporate events that foster team spirit and fun!
Top Skills
Altcraft
Crm Automation Tools
Customer
Fast Track
Mindbox
Optimove
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