At Bozzuto, every team member shares a deep commitment to doing good for those around us. We live this each day by designing, building, managing and maintaining one-of-a-kind residences. Whether it’s the talent within our communities or the expertise across our property operations teams, we work together to make extraordinary happen for our clients, residents and fellow team members.
Our people are dedicated to delivering exceptional experiences to everyone we serve including each other. This shared purpose drives us to excel in every role and fosters a welcoming, inclusive workplace where teamwork thrives. Guided by our core values of concern, creativity, passion and the pursuit of perfection, we are inspired and empowered to reach higher, unlock our full potential and be truly extraordinary.
We are seeking a highly skilled and detail-oriented CRM Specialist with deep expertise in HubSpot to manage, optimize, and scale our B2B customer relationship management strategy. This individual will be responsible for configuring and maintaining the HubSpot CRM platform, creating and managing automation workflows, supporting marketing and sales operations, and providing actionable insights through data analysis and reporting. The ideal candidate is both technical and strategic, with a passion for improving the customer journey and driving business growth.
Key Responsibilities
CRM Administration & Optimization
- Maintain, configure, and customize HubSpot CRM, including contact records, properties, pipelines, and integrations.
- Ensure data cleanliness, accuracy, and segmentation across all customer records.
- Manage user roles, permissions, and team settings to align with business needs.
- Support marketing and transactional email capabilities
Workflow Automation & Campaign Support
- Design, implement, and optimize automation workflows for marketing, sales, and service teams.
- Collaborate with marketing to support email campaigns, lead nurturing, and scoring initiatives.
- Set up and manage forms, landing pages, and calls-to-action using HubSpot’s CMS tools.
Cross-Functional Collaboration
- Partner with Client Services, Marketing, Communications, and IT to align CRM strategies with business goals.
- Train and support users on HubSpot features and best practices.
- Identify and implement opportunities for process improvement and system enhancements.
- Bachelor’s degree in Marketing, Business, Information Systems, or a related field.
- 3+ years of experience working with HubSpot CRM in a marketing or sales operations role.
- Strong understanding of CRM processes, contact lifecycle management, and inbound methodology.
- Experience with list segmentation, automation, workflows, and data analysis.
- Knowledge of HubSpot integrations with third-party platforms
- Strong analytical, problem-solving, and project management skills.
- Excellent communication and training capabilities for cross-team collaboration.
- Competitive compensation.
- Health & wellness benefits. We offer coverage for medical, dental, and vision, including access to the best doctors at an affordable price.
- Paid leave. We provide 20 days of paid time off plus holidays.
- Retirement planning. We offer a 401k program with a company match.
- Tuition reimbursement. Plus, many other programs to support career development and growth.
The specific benefits outlined above apply to full-time employees at Bozzuto. Benefits for part-time employees and interns will be discussed during the interview process. Contract positions are not eligible for benefits.
Bozzuto is proudly an Equal Opportunity Employer.
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