The CRM Integration Specialist will configure Salesforce solutions for the College of Engineering, gather requirements, and collaborate on technology deployments.
Job Title: CRM Integration Specialist (Remote)
Location: Madison, WI
Duration: 12 Months
Job Description:
The Client uses Salesforce as the enterprise constituent relationship management (CRM) platform. The Enterprise CRM and Engagement Solutions (ECES) team, located centrally within the client with stakeholders across campus to understand their requirements and build enterprise solutions while developing a domain-driven, integrated Salesforce rollout strategy for the entire university. This position will be doing work for the College of Engineering for a roll out of their UWEBC instance of Salesforce using Blackthorn for registrations to events for UWEBC member organization staff and extensive reporting of registrations and member organization key data.
The CRM Integration Specialist role will build and configure a solution in one of the enterprise Salesforce instances on behalf of a specific stakeholder group, the College of Engineering. The Admin/BA will focus on implementing Blackthorn Events by determining their CRM needs, understanding pain points, and conducting extensive requirements gathering.
This position will collaborate with other team members in order to follow development guidelines and application deployment processes as well as following University governance policies.
Education: Preferred Bachelor's Degree
Required Qualifications:
In addition to required qualifications, the most qualified candidates may also have the following preferred qualifications:
Location: Madison, WI
Duration: 12 Months
Job Description:
The Client uses Salesforce as the enterprise constituent relationship management (CRM) platform. The Enterprise CRM and Engagement Solutions (ECES) team, located centrally within the client with stakeholders across campus to understand their requirements and build enterprise solutions while developing a domain-driven, integrated Salesforce rollout strategy for the entire university. This position will be doing work for the College of Engineering for a roll out of their UWEBC instance of Salesforce using Blackthorn for registrations to events for UWEBC member organization staff and extensive reporting of registrations and member organization key data.
The CRM Integration Specialist role will build and configure a solution in one of the enterprise Salesforce instances on behalf of a specific stakeholder group, the College of Engineering. The Admin/BA will focus on implementing Blackthorn Events by determining their CRM needs, understanding pain points, and conducting extensive requirements gathering.
This position will collaborate with other team members in order to follow development guidelines and application deployment processes as well as following University governance policies.
Education: Preferred Bachelor's Degree
Required Qualifications:
- Experience as a Salesforce administrator or developer in a production environment
- Experience conducting business analysis work, such as: eliciting business requirements; documenting business processes; developing and assessing business cases for change; measuring the impact of process improvements; leading or preparing change management processes
- Experience designing and implementing technology solutions to meet users' needs
- Certification(s) in Salesforce (Administrator, Developer, or Architect)
In addition to required qualifications, the most qualified candidates may also have the following preferred qualifications:
- Experience with implementing and supporting Blackthorn Events
- Experience providing technical support to end users of software systems
- Experience developing and leading technology-focused training
- Additional experience or certifications in Salesforce (particularly Business Analyst, Platform App Builder), Informatica, Design Thinking, and/or equivalent practices or methodologies
- Experience working with higher education institutions
- Familiarity with Salesforce Education Data Architecture (EDA)
Top Skills
Blackthorn
Informatica
Salesforce
Similar Jobs
Cloud • Fintech • Software • Business Intelligence • Consulting • Financial Services
Lead and mentor in NetSuite development, designing, developing, and implementing custom solutions, collaborating with clients, and maintaining high coding standards.
Top Skills:
Api DevelopmentCi-CdDevOpsJavaScriptNetSuiteRestful IntegrationsSuitescript 2.XTypescript
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Senior Executive Writer will shape communication strategies around enterprise technology, using insights from market trends, competitive intelligence, and customer perspectives. This role requires developing narratives for executive audiences, collaborating across departments, and managing high-visibility projects.
Top Skills:
AISaaSServicenow
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The role involves designing and managing an integrated work management solution using ServiceNow, focusing on strategic planning, project delivery, and risk management. Collaboration with stakeholders to develop frameworks, maintain data structures, and ensure workflow adoption is key.
Top Skills:
AgileAIServicenow
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
