Lead development of AI concierge service by designing conversational flows, integrating language models, and optimizing user interactions for better accuracy.
We are looking for a talented Conversational AI Engineer to join our team and lead the development of our AI concierge service. In this role, you will design and optimize conversational flows, integrate advanced language models, and ensure seamless interactions across our product ecosystem. Your expertise will directly influence how users interact with our platform, improving accuracy and delivering exceptional user experiences.
Key Responsibilities:
- Lead the selection, configuration, and integration of the AI concierge service or large language models within our platform.
- Design and implement robust conversational flows, defining intents, entities, and responses on platforms such as AWS Lex.
- Collaborate with the Backend Integration Developer to connect AI-driven conversations with data sources and internal APIs.
- Monitor and analyze the performance of conversational AI, identifying areas for improvement in user interactions and accuracy.
- Manage data related to AI, including training phrases, conversation logs, and user feedback, ensuring data quality and relevance.
- Continuously iterate on models and flows based on user insights and analytics to enhance overall system effectiveness.
- Maintain comprehensive documentation and advocate for clear, effective communication within the team and with stakeholders.
Qualifications:
- Proven expertise in NLP and NLU, with hands-on experience implementing conversational AI systems.
- Proficiency in Python, JavaScript, and TypeScript for AI development and integration tasks.
- Strong experience working with AWS Lex and deploying AI-driven solutions in cloud environments.
- Familiarity with large language models (LLMs) and the latest advances in conversational AI technologies.
- Demonstrated ability to manage and organize AI-specific data for optimal performance.
- Exceptional written and verbal communication skills, with a keen attention to detail and clarity.
- Collaborative mindset with a passion for solving complex challenges and iterating quickly in a fast-paced team setting.
About RYZ Labs:
RYZ Labs is a startup studio built in 2021 by two lifelong entrepreneurs. The founders of RYZ have worked at some of the world's largest tech companies and some of the most iconic consumer brands. They have lived and worked in Argentina for many years and have decades of experience in Latam. What brought them together is the passion for the early phases of company creation and the idea of attracting the brightest talents in order to build industry-defining companies in a post-pandemic world.
Our teams are remote and distributed throughout the US and Latam. They use the latest cutting-edge technologies in cloud computing to create applications that are scalable and resilient. We aim to provide diverse product solutions for different industries, planning to build a large number of startups in the upcoming years.
At RYZ, you will find yourself working with autonomy and efficiency, owning every step of your development. We provide an environment of opportunities, learning, growth, expansion, and challenging projects. You will deepen your experience while sharing and learning from a team of great professionals and specialists.
Our values and what to expect:
- Customer First Mentality - every decision we make should be made through the lens of the customer.
- Bias for Action - urgency is critical, expect that the timeline to get something done is accelerated.
- Ownership - step up if you see an opportunity to help, even if not your core responsibility.
- Humility and Respect - be willing to learn, be vulnerable, and treat everyone who interacts with RYZ with respect.
- Frugality - being frugal and cost-conscious helps us do more with less
- Deliver Impact - get things done in the most efficient way.
- Raise our Standards - always be looking to improve our processes, our team, and our expectations. The status quo is not good enough and never should be.
Top Skills
Aws Lex
JavaScript
Python
Typescript
Similar Jobs
Information Technology • Software • Analytics • Business Intelligence • Consulting
As a Conversational AI Developer, you'll design, configure, code, and test AI tools for contact centers while collaborating with innovative teams.
Top Skills:
Amazon LexAPIsGoogle DialogflowIbm Watson AssistantNlu PlatformsNuance MixOmilia
Artificial Intelligence • Analytics
As a Google CCAI Developer, you will design and implement AI self-service solutions, collaborating with clients and team members to meet project needs while managing multiple implementations for contact centers.
Top Skills:
.NetApigeeC#Cloud Services ArchitectureGoogle CcaiHTMLJavaJavaScriptNosql DatabasesOraclePythonRest ApiSoapSQLSQL ServerVertex Ai
Big Data • Food • Hardware • Machine Learning • Retail • Automation • Manufacturing
The Change Lead drives organizational change management strategies, ensuring successful project adoption through stakeholder engagement, training, and risk mitigation.
Top Skills:
AdkarChange Management FrameworksKotter'S Change ModelProsci
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
