Contract Administrator - Government & GPO Contracts

The Contracts Administrator plays a pivotal role in the operation and growth of the National Contracts Program. In this role, responsibilities include contract administration, compliance, training, and process improvements that drive operational excellence across the local vertical markets, including the Healthcare vertical market. As a Contract Administrator, you will have daily interaction with Convergint Sales and Leadership colleagues. You will manage Convergint’s healthcare GPO program relationship(s), engage with customers, and vendors.

This role supports the Local Vertical GPO Contracts Program growth initiatives by ensuring compliance and consistency, integrity with a commitment to growth, accountability, and delivering results.

The Contracts Administrator is expected to perform the role in a manner that emulates Convergint’s core Values and Beliefs.

Key Responsibilities:

•  Responsible for overall contract administration, management, and compliance for assigned Contract Vehicle(s).  Perform necessary administrative fee reporting for sales and execute contract modifications for products and labor categories, updates (adding/removing services and products), and periodic reporting requirements.
•  Responsible for Audit and Assessment review and approval.
•  Knowledge and understanding of Cooperative & GPO Purchasing Contracts.
•  Implement compliance processes for contract vehicle(s), supporting business leaders, sales and operations colleagues. Assist in developing and conducting Training Course to educate Sales, Operations/Service colleagues, Program/Project Managers, and Billing Teams to ensure GPO program compliance and proper payments for Installation, Service, and Change Order work.
•  Maintain contract files in accordance with all required regulations and support all mandated contractual reporting requirements.
•  Complete and submit periodic reporting required by Contract Vehicle and ensure admin fee payment is submitted accurately and timely.
•  Collaborate with Cooperative/GPO Program Partner to achieve contract growth goals.
•  Review contract vehicle proposals and booking documents to ensure contract compliance and proper reporting.
•  Work closely with the CTCs to aid colleagues in successfully navigating the contract requirements to close business and ensure contract execution and compliance.
•  Prepare internal contract reports and data, summarizing contractual requirements & budgets, growth plans and information for senior managers.
•  Acts as liaison with Convergint legal counsel, tracking status of negotiations. 
•  Prepare contract data, update contract information in the accounting system, and maintain electronic contract files.
•  Assist in RFP solicitation proposal development, completion, and submission.
•  Perform research to answer contract specific questions from technical personnel, sales colleagues, and leadership to communicate complete understanding of contractual obligations.
•  Mentor team members to ensure program knowledge, contract compliance, and program operational processes are executed accurately and in a timely manner.
• Performs other duties and responsibilities as requested or required.
•  Must be organized and capable of multi-tasking with the ability to manage multiple functions and interact with personnel at all levels of management. 
•  Have the capability to respond effectively to changes with the ability to influence others and build consensus using excellent written and verbal communication skills.
• Strong planning and execution skills and the ability to work independently and in a virtual team environment.

• Must have world-class Customer Service skills including a positive attitude, empathy, patience, and active listening skills.
• Model and conduct business in alignment with Convergint’s Vs&Bs.

Technical Skills:

• Must be proficient in Microsoft Word, Excel, Outlook, Powerpoint, project management software, CRM, and work management platforms.

Behavioral Skills:

• Must have excellent collaboration and stakeholder engagement skills
• Must be adaptable, detail-oriented, and self-motivated

Education:

• College degree, trade school or equivalent experience
• Preferred (but not required): Bachelor’s Degree

Experience:

• Must have a minimum of 3 years’ experience in a similar role with demonstrated experience with contract vehicle compliance/administration, and proposal development
•  Knowledge of National Cooperative Purchasing Contracts/Programs such as Sourcewell, OMNIA Partners, and/or GPO Contracts/Programs
• Understanding of State and Local Regulations along with working knowledge and experience referencing and interpreting other Government regulations related to Cooperative Purchasing contracts
•  Understand the proposal development processes and procedures, coordinating tasks to meet applicable deadlines, customized award-winning proposal writing, and assisting with proposal production activities required

Scope and Impact:

This role influences the success of North America Local Vertical Sales, impacting over 10 regions and supporting strategic growth plans and execution to enhance scalability and overall corporate growth.

Work Environment:

This role is fully remote but requires flexibility for global time zones and up to 6% travel annually. This role requires regular and predictable attendance.

Performance Metrics:

• Successful implementation of standardized program operations and compliance processes across North America’s 10 regions.
• YOY program growth in alignment with the overall Local Verticals Sales growth goals.
• Positive feedback from leaders and colleagues on customer service, clear and consistent communication, and execution of contract administration.

Company Benefits

Convergint fosters a supportive, accessible, and inclusive environment in which all individuals can realize their maximum potential within the company. We offer a variety of programs and exceptional benefits:

• 10 Company Holidays and Paid Time Off starting at 13 days annually
• Fun & Laughter Day Off
• Medical, Dental & Vision Plan
• Life insurance & Disability Plan
• Wellness Program
• 401K Matching Plan
• Colleague Assistance Program
• Tuition reimbursement
• Competitive salary and compensation plan
• Vehicle reimbursement plan or company vehicle
• Corporate Social Responsibility Day
• Cell phone reimbursement (if applicable)
• Paid parental leave

Please note that this job posting includes salary information for the assigned target market range within the primary geographic region the requisition is posted. If the position is posted in multiple locations or is a remote position, the salary range may vary. Individual pay rates will, of course, vary depending on the job, department, and location, as well as the individual skills, experience, certifications, specific licenses, and education of the applicant.

Convergint is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

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This posting is expected to remain open until 9/25/26.