Supports the U.S. exchange compliance program across BSA/AML, consumer compliance, audits, policy maintenance, and regulatory remediation. Coordinates cross-functional teams and consultants, manages remediation plans, prepares committee and executive materials, conducts due diligence and compliance assessments, maintains procedures, supports customer communications, and assists with regulators and examinations. The role also identifies process improvements and handles special compliance projects.
About the Role
Crypto.com is looking for a Compliance Manager to support our U.S. exchange operations. This is a high-ownership, hands-on role built for someone who thrives in fast-moving environments and knows how to operate without constant direction. You'll work closely with our compliance team across a broad scope of responsibilities — from BSA/AML program support and audit coordination to consumer compliance, policy maintenance, and regulatory remediation — and you'll be expected to bring structure, judgment, and initiative to everything you do.
Responsibilities
- Support and maintain the Crypto.com Compliance Program to include: Bank Secrecy Act/Anti-Money Laundering (BSA/AML), policy development, procedure maintenance, and ongoing monitoring
- Support audits and reviews of the AML compliance program; engage with internal stakeholders to facilitate issue resolution
- Assist in the development and management of project plans for regulatory remediation efforts, including scope, timelines, resources, and deliverables
- Coordinate with internal teams and external consultants to facilitate remediation efforts and communicate progress to relevant stakeholders
- Prepare materials for working groups, committees, project dashboards, and executive presentations
- Ensure clear and timely customer communication during the RFI process
- Conduct due diligence reviews and ad hoc compliance assessments as needed
- Support consumer compliance obligations, including Reg E (chargebacks, notice requirements, prepaid card and credit card compliance) and UDAAP
- Own and maintain compliance policies and procedures, keeping them current with regulatory changes and business developments
- Identify procedural opportunities and help drive process improvements across the compliance function
- Perform ad hoc special projects as required
- Work with regulators and help facilitate regulatory relationships as needed
Requirements
- 3+ years of compliance experience in a financial services, fintech, or banking environment
- Working knowledge of BSA/AML requirements and the Bank Secrecy Act framework
- Direct experience with consumer compliance regulations, including Reg E and UDAAP
- Experience supporting regulatory audits, managing remediation projects, and coordinating cross-functional compliance efforts
- Strong attention to detail and the ability to manage multiple priorities in a dynamic environment
- Experience preparing materials for working groups, committees, or regulatory submissions
- Comfort with ambiguity. You’re someone who doesn’t need a fully paved road to get moving
- Fintech or crypto industry background preferred
- Consumer compliance experience (Reg E, prepaid/credit card) is a strong plus
- Familiarity with banking regulators and examination processes is a plus
Life @ Crypto.com
Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.
Transformational and proactive working environment. Empower employees to find thoughtful and innovative solutions.
Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.
Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.
One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet.
Work Flexibility Adoption. Flexi-work hour and hybrid set-up
Aspire career alternatives through us - our internal mobility program offers employees a new scope.
Are you ready to kickstart your future with us?
Benefits
Competitive salary
Attractive annual leave entitlement including: birthday, work anniversary
401(k) plan with employer match
Eligible for company-sponsored group health, dental, vision, and life/disability insurance
Work Flexibility Adoption. Flexi-work hour and hybrid set-up
Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.
Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.
About Crypto.com:
Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.
Learn more at https://crypto.com.
Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.
Personal data provided by applicants will be used for recruitment purposes only.
Please note that only shortlisted candidates will be contacted.
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