Communications Lead, Issues and Crisis

Posting Date

DaVita is committed to an unwavering pursuit of a healthier tomorrow for our patients, teammates, and physician partners. As a leader in kidney care, we have a unique opportunity to redefine how care is delivered and improve overall quality of life for individuals with kidney disease.

• Respond to center-level issues with potential reputational impact, coordinating internal and external communications as needed.
• Serve as a liaison between center teams and the Corporate Affairs function, ensuring timely and accurate messaging.
• Lead across communications functions during times of potential operational interruptions, such as extreme weather events, to ensure cohesive and timely messaging to key stakeholders.
• Support media relations efforts by drafting responses, pitching stories, and coordinating with local and national outlets.
• Develop and maintain content that supports DaVita’s reputation as a clinical leader, including press releases, talking points, and briefing materials.
• Monitor media and social channels for emerging issues and opportunities, providing regular reporting and insights.
• Coordinate internal and external content strategy in collaboration with Mercury Marketing & Communications.
• Manage communications-related special projects, ensuring alignment with enterprise goals and brand integrity.
• Participate in issue response as needed outside standard business hours to support real‑time risk mitigation and stakeholder communications.
• Comfort engaging with sensitive subject matter and navigating challenging issues with empathy, clarity, and professionalism.
• Support broader Corporate Affairs initiatives, including labor relations and enterprise risk communications.

• Bachelor’s degree in communications, public relations, journalism, or related field (or equivalent work experience)
• 5+ years of experience in communications, media relations, or corporate affairs
• Strong writing and storytelling skills with attention to detail
• Experience managing sensitive issues and working cross-functionally
• Familiarity with media monitoring tools and content management systems
• Ability to work independently and respond quickly in high-pressure situations
• Service-oriented mindset with high accountability and resilience
• Comfort with ambiguity and adaptability to changing priorities

What We’ll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

#LI-JS3

At DaVita, we strive to be a community first and a company second.  We want all teammates to experience DaVita as "a place where I belong."  Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process.  You will not be penalized for redacting or removing this information.