The Commercial Account Manager is responsible for managing and growing existing customer accounts, driving revenue through upsells and renewals while ensuring customer satisfaction and success through collaboration with internal teams.
Matillion is The Data Productivity Cloud.
We are on a mission to power the data productivity of our customers and the world, by helping teams get data business ready, faster. Our technology allows customers to load, transform, sync and orchestrate their data.
We are looking for passionate, high-integrity individuals to help us scale up our growing business. Together, we can make a dent in the universe bigger than ourselves.
About the role
As a Commercial Account Manager at Matillion, you will be responsible for managing and growing our existing commercial customer base. Your primary focus will be driving revenue growth through strategic upsells, cross-sells, and renewals, while also developing strong partnerships to maximise customer success. This role requires a proactive and consultative approach to account management, ensuring our customers continue to see value in our solutions and expand their engagement with Matillion.
What you will be doing
- Drive Revenue Growth: Manage and expand existing customer accounts through upsells, cross-sells, and renewals, ensuring quarterly quota attainment and increased customer satisfaction.
- Manage the Full Sales Cycle: Utilize account management best practices to oversee renewals and growth opportunities, optimizing customer success and retention.
- Maximize Expansion Opportunities: Overcome objections, navigate contractual discussions, and identify key areas for account expansion.
- Maintain Sales Process & CRM: Keep Salesforce CRM up to date with accurate records and follow the established sales process for all new opportunities.
- Collaborate for Success: Partner with the Customer Success Team and Product Team to align strategies, share best practices, and drive Net Dollar Retention.
- Leverage Partnerships & Internal Teams: Work closely with Technology, SI/GSI partners, and internal teams across Sales, Marketing, Customer Success, and Product to enhance customer engagement and revenue growth.
What we are looking for
- Sales & Industry Experience: Previous experience in a sales role within a SaaS or tech company, preferably in a high-growth environment.
- Technical & Market Knowledge: Understanding of Cloud and SaaS computing technologies, including utility pricing models, and familiarity with enterprise data management software.
- Sales Process & Negotiation Skills: Experience working with procurement teams, managing contractual negotiations, and presenting to senior leadership.
- Communication & Organization: Strong written and verbal communication skills, attention to detail, and the ability to manage multiple priorities effectively.
- Proficiency in Sales Tools: Experience using sales systems like Salesforce and/or Outreach to track and optimize account management.
- Mindset & Attitude: A passion for technology, entrepreneurial spirit, and a ‘go-getter’ mentality, thriving in a fast-paced, dynamic environment while collaborating across departments.
At Matillion, we are committed to providing compensation in line with market standards based on the role, job family, job level, and country. This role’s estimated annual salaried pay range for this position is between 44,880 - 67,320 Because this role is eligible for variable pay in the form of sales commissions, your total annual on-target annual earnings will be between 74,800 - 112,200 OTE . The final salary will be based on your relevant skills, experience, and qualifications demonstrated in the hiring process.
This role will close on Friday 15th August so please get any applications in before this date!
Matillion has fostered a culture that is collaborative, fast-paced, ambitious, and transparent, and an environment where people genuinely care about their colleagues and communities.
Our 6 core values guide how we work together and with our customers and partners. We operate a truly flexible and hybrid working culture that promotes work-life balance, and are proud to be able to offer the following benefits:
- Company Equity
- 25 days PTO
- 5 days paid volunteering leave
- Health insurance
- Life insurance
- 401K
- Access to mental health support
More about Matillion
Thousands of enterprises including Cisco, DocuSign, Slack, and TUI trust Matillion technology to load, transform, sync, and orchestrate their data for a wide range of use cases from insights and operational analytics, to data science, machine learning, and AI.
With over $300M raised from top Silicon Valley investors, we are on a mission to power the data productivity of our customers and the world.
We are passionate about doing things in a smart, considerate way. We’re honoured to be named a great place to work for several years running by multiple industry research firms.
We are dual headquartered in Manchester, UK and Denver, Colorado.
We are keen to hear from prospective employees, so please apply and a member of our Talent Acquisition team will be in touch. Alternatively, if you are interested in Matillion but don't see a suitable role, please email [email protected]
Matillion is an equal opportunity employer. We celebrate diversity and we are committed to creating an inclusive environment for all of our team. Matillion prohibits discrimination and harassment of any type, Matillion does not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Top Skills
Cloud Computing
Enterprise Data Management Software
SaaS
Salesforce
Matillion Denver, Colorado, USA Office
WeWork Wells Fargo Center, Denver, CO, United States, 80203
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