Client Manager - Product Certification

Location: United States – Field Based

Job Type: Permanent, Full-time
Compensation: $102,000 – $130,000 + 10% Bonus + Benefits

Are you passionate about ensuring products meet the highest standards of quality and safety? Do you want to work for a world-renowned organization with over 125 years of excellence, innovation, and industry leadership?

At BSI, we are seeking a Product Certification Auditor to conduct product certification assessments across diverse manufacturing environments. In this role, you’ll ensure compliance with BSI’s rigorous certification schemes and Kitemark standards, playing a key part in upholding product quality across industries.

What You’ll Do:

• Conduct product certification assessments and deliver findings to clients

• Recommend the issue, re-issue, or withdrawal of certificates based on compliance

• Build and maintain strong client relationships, ensuring excellent service and account growth

• Lead assessment teams and mentor colleagues when required

• Plan and schedule audits efficiently, maximizing time and revenue opportunities

• Manage a portfolio of assigned clients, scheduling visits, conducting assessments, and ensuring smooth operations

What We’re Looking For:

• College degree AA or higher (or equivalent certification or work experience)

• Must have ISO 9001 Lead Auditor course completion

• ISO 14001 Environmental or ISO 45001 OHS training or experience is a plus

• Generic knowledge of management system auditing practices

• Knowledge of general office practices, information systems, documentation systems, and technology including computers

• Knowledge of the specific services, products, processes and organizational structure of the client

• Knowledge of the outcomes of prior audit activities of the client

• Knowledge of competences of the audit team members for the client

• Can demonstrate passion for the business and can inspire others

• Have integrity, ensuring that business is conducted in an ethical manner

• Have commercial focus, understanding customers’ needs and adding value

• Understanding of Structural or Mechanical Systems including: Pressure Equipment Devices, Welding, Assembly and Test, Personal Protective Equipment, Building, Construction and Fenestration, Gas Appliances and/or Fire Protection industries is desired

What We Offer:

• Competitive salary ($102,000 – $130,000) + 10% annual bonus

• Comprehensive health, dental, and life insurance

• 4 weeks of paid time off + 11 paid holidays

• Company-matched 401(k) plan for your future

• Career growth, extensive onboarding, and training to become a Lead Assessor

If you’re passionate about product compliance, quality, and making a real impact in global manufacturing, we want to hear from you!

Apply today and help shape the future of product certification.

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