The Implementation Consultant manages workflow analysis, designs future processes, provides application training, and customizes training plans for clients in a healthcare setting.
Requisition Number: 2360451
Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together.
The Implementation Consultant is responsible for current workflow analysis and development, documenting, planning and implementation of future state workflow and customer training.
Primary Responsibilities:
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
Preferred Qualifications:
Soft Skills:
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together.
The Implementation Consultant is responsible for current workflow analysis and development, documenting, planning and implementation of future state workflow and customer training.
Primary Responsibilities:
- Conduct Current State Workflow Analysis; design Future State Workflow (including System Workflow and Department Process Workflow)
- Determine application optimization within the department and provide the customer with Best Practice methodologies
- Analyze unique configurations of customer sites and customize processes and training; accordingly, develop training plans and documentation
- Coordinate and provide Superuser application training; ensure that all Super Users can train customer End Users and understand any unique customer site requirements
- Provide Application Training and support to other staff from other groups as required; identify, file and follow-up Product Features and issue requests during implementation
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Must be at least one of the following to qualify:
- Registered Sonographer: Echo and/or Vascular (RDCS/RCS/RVT/RVS) o Registered Nuclear Medicine Technologist (ARRT/NMT) o Radiologic Technologist R.T.(R)(ARRT)
- 4+ years of recent experience in one or more of the 4 disciplines (i.e., Registered Echo Sonographer, Registered Vascular Sonographer, or Registered Nuclear Medicine Technologist, in a hospital or clinic setting
- Intermediate or higher level of proficiency using PowerPoint (specifically creating and presenting for the purposes of Training to a wide variety of audiences)
- Solid understanding of Clinical Environment and Health Care Operations
- Solid Presentation and Training abilities to a wide variety of audiences
- Must be willing/able to travel approximately 75% of the time and as business needs dictate (travel includes customer sites throughout North America with overnight hotel stays)
- Must be able to qualify for a company credit card for travel purposes
- Driver's License and access to a reliable transportation
Preferred Qualifications:
- Eligibility for Department of Defense clearance access a plus
- Security Plus Certification
- Experience with Medical Imaging, Knowledge of SQL Databases, informatics and/or Enterprise-class Information Systems a plus
- Cath lab/EP lab experience a plus
- The familiarity with document /registry standards and credentialing such as JCAHO, ICAEL, ICAVL, and ICANL registries
- Knowledge of medical communication protocols a plus (i.e., DICOM / HL7/XML)
Soft Skills:
- Ability to communicate complex ideas in an understandable manner
- Excellent analytical and problem-solving skills
- Independent, Self-starter, self-directed
- Strong Customer Service skills
- Demonstrates confidence in the ability to articulate recommendations to the customer
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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