Create and enhance Online Help (OLH) documentation for the Colorado Benefits Management System (CBMS). Collaborate with end users, business and systems SMEs, and developers to design, develop, test, and deploy OLH. Produce clear, concise user instructions, edit technical source documents, and deliver stakeholder communications about business processes, issues, and resolutions affecting OLH users.
Company Description
ASK IT consulting is an equal opportunity employer, which is a global staffing, consulting and technology solutions company, offering industry-specific solutions to fortune 500 clients and worldwide corporations. We have openings for Business Systems Analyst for one of our client in Denver, CO.
Job DescriptionTitle: Business Systems Analyst
Duration: 12 Months
Location: Denver, CO
Responsibilities:
- Business Systems Analyst to assist in the development of an Online Help (OLH) system.
- Analyst will be responsible to create detailed OLH instructions to assist end users in performing complex tasks on an automated system that determines eligibility for and calculations of health and human services benefits.
- Analyst will be responsible to edit and enhance source documentation of a technical nature to ensure derived OLH artifacts are clear, concise, comprehensive, and user friendly.
- The selected Analyst will also participate on projects with end users, business and systems subject-matter experts, and application developers in the design, development, testing, and deployment of a revamped OLH system.
- Analyst will develop and deliver communications and other documentation to stakeholders that address the business processes and procedures, issues identification and resolutions, and other aspects of the Colorado Benefits Management System (CBMS) that impact the users, clients, and customers of the OLH system
Ask IT Consulting Inc.| 33 Peachtree St., Suite 100 |Holtsville, NY 11742
Website: http://www.askitc.com/
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