Qualify inbound leads and prospect outbound to generate pipeline, conduct discovery, schedule qualified meetings for AEs, track activities in Salesforce, and meet activity and pipeline targets.
Business Development Representative – Software Sales
Location: Westlake, TX (hybrid) or Remote, USA for the right candidate
ECI Software Solutions is seeking a motivated, organized, and customer-focused Business Development Representative (BDR) to join our Inside Sales team. This is a hybrid role, combining inbound lead follow-up with outbound prospecting to drive pipeline growth.
In this role, you will engage with both warm and cold prospects, qualify opportunities, and partner closely with Account Executives to build a strong, consistent pipeline. Success in this position requires strong communication skills, the ability to prioritize effectively, and a disciplined approach to managing multiple leads and activities.
What You’ll Do
- Respond to and qualify inbound leads in a timely and professional manner
- Proactively prospect and generate new opportunities through outbound calling, email, and LinkedIn outreach
- Conduct discovery conversations to understand prospect needs, challenges, and fit
- Deliver clear and compelling messaging that communicates value early in the conversation
- Handle objections confidently and guide prospects toward next steps
- Prioritize and manage a high volume of inbound and outbound activities effectively
- Research target accounts and identify key decision-makers
- Schedule qualified meetings for Account Executives and ensure smooth handoff
- Maintain accurate and up-to-date activity tracking in Salesforce (CRM)
- Meet or exceed targets for response time, meetings set, and pipeline generated
What You Bring
- Experience or strong interest in cold calling and outbound prospecting
- Ability to balance inbound responsiveness with outbound pipeline generation
- Strong discovery and qualification skills
- Excellent communication skills—both verbal and written
- Effective time management and prioritization in a fast-paced environment
- Confidence in handling objections and navigating conversations
- Coachability and a willingness to learn and improve
- Results-driven mindset with a focus on achieving targets
Qualifications
- 1+ years of experience in sales, business development, or a customer-facing role
- Experience in a quota-carrying or metrics-driven environment is a plus
- Familiarity with CRM systems (e.g., Salesforce) preferred
- Experience with sales engagement tools (e.g., Outreach, Salesloft) is a plus
- Bachelor’s degree preferred but not required
What Success Looks Like
- Quickly engages and qualifies inbound leads
- Consistently generates pipeline through outbound efforts
- Effectively converts conversations into qualified meetings
- Maintains strong organization and follow-up discipline
- Meets or exceeds activity and pipeline generation goals
Why Join ECI?
- Clear path for career growth into Account Manager, Sales Executive or other sales roles
- Comprehensive onboarding and ongoing training
- Competitive compensation: base salary + performance incentives + bonuses
- Collaborative, supportive team environment
- Strong benefits package and long-term growth opportunities
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