Business Analyst

The Business Analyst(BA) team converts corporate strategy into the processes, data, and systems that run the business. As the team’s Business Analyst, you partner with the Business Architecture to turn broad objectives into clear, actionable change. You frame ambiguous problems as specific capability gaps, validate that proposed solutions align with enterprise standards, and guide those solutions from concept through delivery to measurable results.

A core part of your mandate is reporting and performance transparency. You design and maintain executive dashboards and periodic reports that track value-stream health, initiative ROI, and architecture roadmap progress. By blending real-time operational metrics with financial and risk indicators, you enable leaders to make data-driven decisions and course-correct quickly.

Day-to-day, you map current-state processes, expose bottlenecks, quantify costs or risks, and build evidence-based business cases that secure funding. Once initiatives are approved, you decompose requirements into epics and user stories, facilitate cross-functional design sessions, and ensure delivery teams reuse proven reference patterns. Throughout implementation, you monitor KPIs—cycle time, cost-to-serve, revenue uplift—and feed insights back into the roadmap. Within months, your reports will underpin steering-committee decisions; within a year, business units will routinely engage the EBA team early, confident in your ability to deliver scalable, integrated solutions that accelerate strategic goals.

• Map current-state capabilities, value streams, data flows, and systems using BPMN or similar notation.
• Identify gaps against target architecture; quantify cost, risk, and customer-experience impacts.
• Facilitate workshops, interviews, and direct process observations to capture business needs.
• Translate findings into epics, features, user stories, and acceptance criteria traceable to strategic objectives.
• Build ROI-focused cost-benefit analyses that forecast value creation, savings, and risk mitigation.
• Sequence initiatives into an architecture roadmap aligned with enterprise priorities and funding cycles.
• Design, automate, and maintain executive dashboards (Power BI / Tableau) that track initiative health, KPI trends, and realized benefits.
• At project close-out, calculate actual value delivered, compare it with initial ROI forecasts, and highlight variance drivers in concise reports for steering committees.
• Evaluate solution designs for compliance with requirements, architecture standards, and reference patterns.
• Perform detailed gap analyses, document findings, and recommend corrective actions.
• Support agile planning, sprint execution, reviews, and retrospectives; manage backlogs and oversee UAT, training, and go-live readiness.
• Present proposals to architecture review boards; document design decisions and rationale.
• Monitor implementation health (scope, schedule, budget, risk) and escalate issues early.
• Plan and deliver stakeholder communications, workshops, and training sessions.
• Track post-launch performance, capture lessons learned, and feed insights into continuous-improvement backlogs.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree in Business Administration, Information Systems, Computer Science, or a related field; Master’s or MBA is advantageous.
• 8+ years of experience as a Business Analyst, Process Analyst, or similar role—preferably in a SaaS, fintech, or technology-enabled services environment.
• Proven track record of building ROI-driven business cases and later validating actual value delivered versus initial forecasts.
• Hands-on expertise in mapping business capabilities and end-to-end processes (BPMN, value-stream mapping) and translating them into user stories and backlogs.

• Advanced data analysis and visualization skills: Excel, Power Query, Power BI or Tableau; ability to write SQL or DAX for self-service analytics.
• Proficiency with collaboration and modeling tools such as Visio, Lucidchart, Miro, Confluence, and Jira.
• Familiarity with enterprise architecture frameworks (e.g., TOGAF, BIZBOK) and application of architecture standards.
• Working knowledge of agile planning concepts and tools (sprint planning, backlog management, user-story refinement).

• Exceptional written and verbal communication skills; able to tailor messages to executives, technical teams, and frontline staff.
• Strong analytical thinking, problem-solving, and critical-reasoning abilities.
• High level of organization with the capacity to manage multiple initiatives and shifting priorities.
• Influencing and stakeholder-management skills; comfortable negotiating requirements, scope, and priorities.
• Continuous-improvement mindset with a bias toward action and measurable outcomes.

• IIBA CBAP, PMI-PBA, or equivalent business analysis certification.
• Lean Six Sigma Green Belt or comparable process-improvement credential.
• TOGAF Foundation, SAFe POPM, or similar framework certification.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Required to sit for extended periods of time.
• Required to wear a telephone headset to interact with clients over the phone for 7+ hours a day.
• Required to type for extended periods of time.
• Required to work with digital displays for 7+ hours a day.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work from the office
• Ability to work hours as dictated by the project.

ACCOUNTABILITY

• This position does not have any subordinates.
• Decisions are escalated to a senior level.

It is impossible to list every requirement for, or responsibility of, any position.  Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company’s needs may change over time.  Therefore, the above job description is not comprehensive or exhaustive.   The Company reserves the right to adjust, add to or eliminate any aspect of the above description.  The Company also retains the right to require all employees to undertake additional or different job responsibilities, when necessary, to meet business needs.

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EQUAL OPPORTUNITY EMPLOYER
SOLERA HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, SOLERA) IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. THE FIRM'S POLICY IS NOT TO DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, MARITAL STATUS, MENTAL OR PHYSICAL DISABILITY, AND GENETIC INFORMATION, OR ANY OTHER BASIS PROTECTED BY APPLICABLE LAW. THE FIRM ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES.