Business Analyst

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

CVS Health is taking on a major initiative to redesign and rebuild many of its customer facing digital assets. This effort will include a completely new approach to developing software within Aetna, using the latest design approaches, technologies, and processes. We're looking for a Lead Business Analyst to support our client facing engineering teams within our Brilliant Basics portfolio. In this role, you will directly impact a large scope of functionality, ensuring members can self-serve for some of our more complex use cases traditionally serviced by phone or mail, such Claim Inquiry or submission. This team your role will include:
Collaboration with product managers and system teams to understand business need, functionality, and desired feature outcome Drive discussions, Analysis & documentation, engagement, and requirement alignment across scrum & system teams Lead scrum team in user stories creation and definition to support development and quality testing of functionality in QA environment Drive production delivery following sprint cadence.
Manage and track user story completion in a SAFe/Agile framework Manage dependencies to ensure commitments are known and remain on track Promote transparency by effectively communicating in ART Sync, ad-hoc meetings, and ceremonies Prioritize scrum team work into sprints, manage product backlog, and track defects within the scrum team Represent product in technical discussions and solution decisions to ensure the correct path forward for the product
Required Qualifications
5+ years working in business analyst role, or equivalent experience
5+ years supporting product requirements definition and/or processes.
3+ policies specific to Healthcare Claims years supporting web, native, or services teams.
3+ years of experience with Agile / SAFe / Kanban experience.
3+ years of experience working directly with software engineering teams.
Preferred Qualifications
SDLC (Software Delivery Life Cycle) experience.

Experience working with common workflow tools (e.g., Rally, Jira).

Experience with adobe analytics or equivalent click stream.
Education
Bachelor's degree or equivalent work experience

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$101,970.00 - $222,480.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 05/02/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.