Business Analyst

Join Our Team as a Business Analyst!

Are you eager to make a significant impact on the success of our best-in-class network and digital infrastructure platform? As a Business Analyst, you’ll be at the heart of our ongoing customization, enhancement, and support efforts, ensuring our product remains best-in-class. Your contributions will be vital in the seamless implementation of new customers, making you an essential part of our success story.

What You’ll Do:

• Data Solutions: Gather, Interpret, and analyze data from multiple sources.  Perform data mapping exercises to ingest and manage complex customer data, ensuring quality and trust.
• Business Process: Work in partnership with customers to define, document, and implement customer specific requirements for executing their business within the platform.
• Documentation: Create detailed documentation including requirements, designs, and data mapping.
• Customer Success: Play a crucial role in the successful onboarding of new customers, ensuring their needs are met with precision and care.
• Collaborate: Work closely with our Implementation teams to deliver high-quality solutions.
• Attention to Detail: Your meticulous nature will be critical in identifying and mapping data, tracking work, and conducting thorough testing throughout the implementation process.
• Problem Solver: Dive deep into complex business processes and workflows, using your analytical prowess to understand and address business needs.
• Communication Champion: Act as a vital liaison between teams, ensuring clear and effective communication to drive project success.

Why You’ll Love This Role:

• Impactful Work: Your efforts will directly contribute to the quality and timeliness of our product delivery, making a real difference for our customers.
• Growth Opportunities: Expand your skills and advance your career in a supportive and dynamic setting.
• Collaborative Environment: Thrive in a team setting where you’ll work closely with others and have the autonomy to make decisions and drive projects forward.
• Skill Development: Leverage your superior analytical, quantitative, and conceptual thinking skills, along with your strong interpersonal and communication abilities, to ensure successful client projects and team performance.

Join us and be part of a dynamic, growing team that’s passionate about delivering exceptional solutions and driving customer success. If you’re detail-oriented, love understanding business needs, and enjoy working with development teams to create innovative solutions, we want to hear from you!

Compensation: $100-$125k, target 10% bonus, 401(k) with up to 3.5% match, stock options, group health insurance, RTD Ecopass, onsite gym membership

Responsibilities

• Collaborate with business users to gather and document requirements
• Analyze business processes and workflows to identify data mapping between source systems and Carma
• Create detailed documentation including requirements, functional specifications, and agile artifacts
• Assist in project planning, management, and tracking to ensure timely delivery and reporting
• Participate in testing to ensure solutions meet business requirements and are free of defects

 Required Skills

• Be a good team player
• Desire to be engaged in a fast-paced organization and flexibility to changing business needs and priorities
• Proven ability to map disparate systems and processes for data movement
• Strong analytical and problem-solving skills to understand and address complex business issues
• High level attention to detail to ensure accuracy and completeness
• Ability to create clear and concise documentation
• Familiar with Agile/Scrum methodologies

 Preferred Skills

• Experience using Azure DevOps
• Experience with process visualization tools
• Participation on software project(s) with a team of 5 or more
• Familiarity with Microsoft Visio, Microsoft Dynamics