Business Analyst – LMS & Laboratory Systems

Work Schedule

Environmental Conditions

Job Description

We are seeking a detail-oriented Business Analyst with strong experience in stakeholder engagement, user requirements gathering, and Agile delivery to support Laboratory Information Management System (LMS) initiatives. The ideal candidate will have hands-on experience working with laboratory environments (preferably HLA labs) and be proficient in translating business needs into clear, actionable user stories within Azure DevOps. This role will also require a platform-level perspective, supporting cloud-hosted environments, system integrations, and end-to-end data workflows across laboratory systems, instruments, and third-party applications.

Core BA Responsibilities:

• Lead requirements gathering sessions with cross-functional stakeholders
• Elicit, analyze, and document business and functional requirements with a strong focus on LMS workflows
• Translate requirements into well-defined user stories, acceptance criteria, and backlog items in Azure DevOps
• Act as a liaison between business stakeholders and technical teams to ensure alignment and clarity
• Support Agile ceremonies (sprint planning, backlog grooming, stand-ups, retrospectives)
• Ensure requirements reflect laboratory workflows, compliance needs, and data integrity standards
• Collaborate with QA to support test case development and UAT validation
• Identify gaps, risks, and process improvement opportunities within LMS implementations
• Maintain documentation including process flows, use cases, and system diagrams

Platform-Level Responsibilities:

• Gather and document end-to-end platform requirements, including LMS systems, third-party integrations, and instrumentation interfaces
• Support requirements for cloud-hosted environments, including user access models (SSO, roles, permissions), environment strategy (Dev / Test / Prod), and release and upgrade workflows
• Define and document integration requirements: APIs (REST, HL7, FHIR where applicable) and data exchange formats and workflows
• Map end-to-end data flows across systems, ensuring traceability from instrument to system to external interfaces
• Identify and document system dependencies and constraints across platforms
• Partner with architecture and engineering teams to align on system design, scalability, and performance considerations
• Support validation and compliance requirements in cloud and integrated environments (e.g., audit trails, data integrity, Part 11 considerations)
• Contribute to release planning and readiness assessments, ensuring dependencies are captured and managed

Key Skills:

• Stakeholder communication and facilitation
• Requirements documentation and analysis
• Agile / Scrum methodologies
• Azure DevOps proficiency
• Process mapping
• Systems thinking across multi-platform environments
• Understanding of integration patterns and data flows
• Critical thinking and problem-solving
• Attention to detail in regulated environments

Required Qualifications:

• Bachelor's degree in Business, Life Sciences, Information Systems, or related field
• 7+ years of Business Analyst experience
• Strong experience in requirements elicitation and stakeholder management
• Proven ability to write clear, concise user stories and acceptance criteria
• Hands-on experience with Azure DevOps (Boards, backlog management, user stories)
• Experience working with Laboratory Information Management Systems (LIMS/LMS)
• Direct experience in a laboratory setting (clinical, diagnostic, or research)
• Must be legally authorized to work in the United States without sponsorship. 
• Must be able to pass a comprehensive background check, which includes a drug screening.
   

Preferred Qualifications:

• Experience working in HLA laboratories
• Familiarity with lab workflows such as sample tracking, testing, and reporting
• Knowledge of regulatory environments (CLIA, CAP, FDA, GxP, 21 CFR Part 11)
• Experience supporting cloud-based or SaaS platforms
• Experience with system integrations and APIs
• Exposure to data analysis, reporting, or SQL (nice to have)

Compensation and Benefits

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs

• Employee assistance and family support programs, including commuter benefits and tuition reimbursement

• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards