Job Summary
Join a dynamic, multi-disciplinary team of engineers who power the 24x7x365 support behind master control origination and channel delivery technologies. We're the frontline of innovation and reliability, ensuring seamless content delivery and an exceptional customer experience. If you're passionate about connecting people with the content they love, thrive in high-impact environments, and want to be part of a team that values technical excellence and collaboration—this is the place for you.Job Description
Competencies
- Strongly task-oriented with the ability to quickly grasp new concepts, systems, and tools.
- Demonstrates a thorough working knowledge of broadcast operations, workflows, and engineering procedures.
- Applies critical thinking and troubleshooting skills to independently diagnose and resolve technical issues.
- Collaborates effectively with engineering, production, and operations teams to ensure high-quality service delivery.
- Conducts technical research to identify root causes of complex issues and recommends solutions.
- Pursues continuous professional development through certifications, training, and industry learning.
- Shares knowledge and best practices with colleagues; leads technical discussions and project briefings.
- Proactively takes on advanced responsibilities and shows initiative in problem-solving and innovation.
- Capable of creating accurate incident reports and timelines for use in post-mortem analysis and root cause investigations.
Core Responsibilities
- Develop and maintain a working understanding of broadcast workflows, signal flow paths, and systems architecture.
- Identify malfunctioning equipment within the signal chain and implement appropriate corrective actions.
- Perform basic configuration, tuning, and troubleshooting of satellite and fiber decoders.
- Demonstrate working knowledge of analog and digital signal formats, including SD/HD video, audio types (analog, AES, Dolby), and metadata handling.
- Use broadcast test equipment such as waveform monitors, oscilloscopes, multimeters, and audio analyzers to validate signals and troubleshoot issues.
- Exhibit foundational knowledge of IT systems, computer hardware/software, and IP networking as they relate to modern broadcast infrastructure.
- Understand and apply networking concepts including TCP/IP, multicast, VLANs, and Quality of Service (QoS).
- Assist in the design, planning, and deployment of IP-based broadcast systems and contribute to the development of technical standards.
- Create and maintain clear, concise documentation for hardware configurations, software setups, and operational workflows.
- Participate in engineering projects involving implementation and support of real-time, networked audio/video infrastructure.
- Install, configure, and repair broadcast equipment and systems, both hardware and software, as required.
- Maintain accurate records using issue tracking tools and follow team protocols for incident reporting and resolution.
- Perform other engineering duties as assigned, including participation in cross-functional support teams.
- Familiarity with how TV channels and video content are delivered.
- Exposure to signal types like video and audio formats (SD/HD, stereo, surround).
- Willingness to learn how broadcast equipment works and how signals flow.
2. Problem-Solving and Troubleshooting
- Ability to think through problems logically and ask good questions.
- Comfortable using tools and manuals to figure out technical issues.
- Can follow procedures to document and report problems clearly.
3. Introductory IT and Networking Knowledge
- Basic understanding of computers, software, and how networks connect devices.
- Familiarity with terms like IP address, router, and firewall.
- Willingness to learn how media systems use networks to move content.
4. Teamwork and Communication
- Works well with others and communicates clearly, especially under pressure.
- Open to feedback and able to explain what they’re working on.
- Comfortable asking for help and sharing what they’ve learned.
5. Curiosity and Willingness to Learn
- Eager to grow through training, certifications, and hands-on experience.
- Takes initiative to learn new tools and systems.
- Interested in how technology supports the viewer experience.
Skills
Broadcast Engineering, Broadcasting Media, Broadcast TechnologiesCompensation
Primary Location Pay Range: $30.75 - $46.12Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Education
Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.Certifications (if applicable)
Relevant Work Experience
0-2 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.Top Skills
Comcast Centennial, Colorado, USA Office
Comcast Western Division Headquarters, Centennial, CO, United States, 80112
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