With over 10 million sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does.
The Associate Director, Business Intelligence reports to the Director, Business Intelligence. You will lead the strategy, design, and scaling of sales reporting and analytics across MarketPoint. You will oversee the business-facing analytics ecosystem — including executive reporting, sales reporting products, and governed self-service analytics — delivered on a centralized cloud data and analytics platform.
You will be the sales strategy partner and set priorities into scalable reporting capabilities. You will lead a team of BI and analytics professionals. It partners with Sales Leadership and Data Platform teams to operationalize analytics. You will provide strategic direction and oversight for analytics solutions delivered through enterprise Power BI reporting.
Typical responsibilities include:
- Lead and develop a team of BI and analytics professionals, setting priorities, delivery plans, and quality standards across initiatives. Ensure alignment between reporting demand and platform architecture and oversee delivery of sales reporting modernization efforts.
- Lead a Sales reporting and analytics roadmap across business segments, translating leadership priorities into scalable analytics and reporting capabilities that allow standardized sales insights across MarketPoint.
- Define and improve common reporting constructs, KPIs, and sales views across channels while aligning analytics initiatives with broader sales transformation strategy.
- Oversee the design and delivery of centralized sales and executive reporting solutions on the analytics platform. This drives the transition from fragmented manual reporting toward automated, scalable reporting environments. Additionally, ensure consistency, usability, and adoption across leadership teams.
- Partner with data platform and engineering teams to operationalize advanced analytics outputs and support automation and AI-enabled reporting initiatives.
- Collaborate with data platform teams to ensure Snowflake/Databricks/Fabric data architecture and SQL data models support sales analytics and reporting requirements.
Use your skills to make an impact
Required Qualifications
- 10+ years of experience in BI, analytics, or Sales reporting environments
- 5+ years of leadership experience managing BI/analytics teams
- Knowledgeable in process improvement and metrics development
- Understanding of Power BI architecture, SQL-based analytics modeling, and cloud data platforms such as Snowflake and Databricks from a reporting and analytics leadership perspective.
- Experience designing executive and financial reporting solutions
- Experience of Power BI and analytics platforms
- Experience with SQL-based data modeling and analytics data architecture
- Experience working with cloud data platforms (e.g., Snowflake, Databricks or similar)
- Translate business needs into scalable analytics solutions
Preferred Qualifications
- Experience anticipating next steps in large initiatives simultaneously
- Experience reporting modernization initiatives
- Familiarity with enterprise planning or performance management platforms
- Experience with centralized analytics or reporting platforms
- Understanding of BI semantic models and governed data products
- Experience scaling analytics across multiple business units
- Master's degree in Business, Analytics, or related field
Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 03-22-2026About us
Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
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