Associate Chief of Staff, US Sales (7 months, fixed-term)

The role / impact

In this role, you will act as a strategic operational partner to the VP of US Sales, ensuring the leadership team functions with precision and speed. You will serve as a central point of coordination, streamlining complex workflows and managing high-level projects that directly influence our go-to-market success and partner advocacy.

By creating structure out of ambiguity and owning critical administrative and operational processes, you will enable our sales leaders to focus on growth and strategy. Your work ensures that our external partner experiences and internal leadership initiatives are delivered with excellence, making a tangible impact on the efficiency of the entire US Sales organisation.

The team / how they connect

You will be embedded within the Sales Leadership team, working as the connective tissue between Sales, Marketing, and Events. This collaborative group focuses on driving connection and pipeline through a shared commitment to high-impact partner experiences and internal excellence.

The team is currently working on / Initially, you will focus on

• Coordinating large-scale partner activations including conference seasons, roadshows, and major events like Xerocon.

• Establishing robust operational rhythms for leadership meetings, documenting decisions, and ensuring accountability across strategic initiatives.

• Managing the end-to-end US Partner Funds process to ensure accurate and compliant vendor payments.

• Supporting the logistics and planning for Sales Kickoffs and leadership offsites to drive team enablement.

Where and how you can work

This role offers a hybrid working model, providing the flexibility to work from home while also spending time in our collaborative office space. You will participate in designated boost days, which are designed to bring the team together for in-person connection, brainstorming, and culture-building.

Here are some of the things we are looking for

• You bring a proven track record in operational support or event coordination, ideally within a fast-paced or high-growth environment.

• A bias for action is part of your DNA, allowing you to make proactive decisions and deliver results even when faced with limited information.

• You possess the resilience to navigate change and thrive in a role that requires constant multitasking and prioritisation.

• Exceptional relationship-building skills are essential, as you will serve as a key point of contact for internal stakeholders and external partners.

• Your technical toolkit includes proficiency with Google Workspace and a familiarity with CRM systems like Salesforce to track and manage workflows.

• A natural ability to organise complex schedules and logistics helps you keep the leadership team moving forward without friction.

Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.