Xero

As a Software Engineer based in Denver working closely with a geographically diverse team, you will be integral to defining focus, strategy, and architecture that align and push the expectations of product owners and customers alike. Your solid foundation of development practices, high-level of technical capability across cloud platforms, and experience architecting green-field solutions will be essential in championing beautiful development solutions with industry standard architecture design. Your role is to challenge, inspire and influence the team's technical approach and capability to design, plan, deliver, and improve backup solutions in the cloud.

At Xero the customer is the cornerstone of everything we do. We're looking for a passionate consultant with accounting industry knowledge, savvy tech skills, who wants to be part of a software company revolutionizing the small business world. This role is responsible in two key areas. One, to help drive the adoption of Xero's Practice Manager within accounting firms. This includes implementing the solution into their firm while also providing tools to streamline workflows and processes. Two, this role will provide expertise on our different conversion options and provide project plans to execute on those options. This role will be part consulting and part sales. This role will need to be able to question and probe stakeholders to uncover new opportunities as well as present solutions that demonstrate how Xero's products solve a firm's specific problems.

Senior Account ManagerOur Purpose Small business makes the world go round – it's the heart of the global economy. At Xero we want millions of small businesses to thrive through beautiful software, advice and connections. We aim to make being a small business more efficient and profitable, and more enjoyable too.  How you'll make an impact At Xero the customer is the cornerstone of everything we do. This role is responsible for recruiting new

The Partner Success Manager is responsible for managing and supporting the our partner's adoption and implementation, and continued satisfaction with the Xero Cloud Accounting solution our ecosystem of Add-on Partners. The Partner Success Manager (PSM) works with the Senior Account Manager as a part of the Senior Account Team and is introduced to the partner during the pre sales/recruit phase. As the implementation process ramps up the PSM becomes the primary point of accountability to the partner throughout the initial implementation and through any subsequent follow on work.

Sales Coordinator Background Xero is a dynamic and ever-expanding global company. We have developed an award winning Software as a Service (SaaS) solution which is revolutionizing the way small businesses complete their accounting requirements. Xero is beautiful accounting software that gives small businesses and their advisors real time access to accounting information, anytime, from anywhere. Our universe revolves around our customers and our

The purpose of the Customer Experience (CX) team is to obsess about our customers by delighting, supporting and providing outstanding support on how best to use the Xero system. The Customer Experience Team Leader is a member of the Global Customer Experience leadership team and manages a group of Customer Experience Specialists who are passionate about providing an outrageously great experience by doing whatever is best for both the customer and Xero. This role will lead a team of agents focused on providing technical and payroll support to Xero customers. 

Account Manager Our purpose Small business makes the world go round – it's the heart of the global economy. At Xero we want millions of small businesses to thrive through beautiful software, advice, and connections. We aim to make being a small business more efficient and profitable, and more enjoyable too. Of course, this position description is just a guide - you'll be expected to be flexible and perform any other duties as reasonably required

Own the delivery of the roadmap, product planning, and requirements for new features and improvements.
 Develop business requirements and product specifications as required. Lead a team of indirect reports during the course of projects to drive delivery.
 Work closely with development to define milestones and ensure on-time and in-scope delivery.
 Work with stakeholders to translate market requirements into executable user stories and designs.
 Manage prioritization and trade-offs among conflicting business priorities
. Champion for the customer by collaborating with the design team to develop user stories, wireframes, and workflows that solve problems for our customers.
 Effectively communicate to and lead a broad range of people at multiple levels within the organization
. Work with a range of stakeholders to ensure market fit for the product.
 Collaborate with product marketing and other key groups to ensure release readiness.
 Understand the wider landscape of products at Xero in order to identify and plan for dependencies with other product teams.
 Work with third party parties to understand their roadmap and how this will affect our roadmap
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Own the delivery of the roadmap, product planning, and requirements for new features and improvements in relation to Xero's backup and recovery infrastructure. Coach a team of indirect reports to facilitate and improve project delivery. Have a clear understanding of the features on the team's roadmap. This includes listening to and interacting with product specialists, product architects, site reliability engineers, leadership teams, product managers, and product teams. Build a good understanding of the global regulatory landscape, including requirements in backup and recovery around SOC2, ISO27001 & GDPR. Work collaboratively with the product teams to help them use the team services to solve real-world problems. Work closely with the Product Architects for each product to ensure alignment with their roadmaps. Be able to prioritize feature requests, enhancements and bug fixes into an achievable roadmap. Foster a culture of collective ownership and accountability for the work completed within the team. Maintain a high level of communication to all interested parties on progress, scope, roadblocks to delivering features and enhancements. Work closely with your team to define milestones and ensure on-time and in-scope delivery.

As the Event Campaign Manager, you'll build and expand Xero's presence at conferences and hosted functions. Your expertise will help us stand out from the crowd and maximize our time in market. But you won't do it alone. Working across multiple teams, you create a flexible event plan that coordinates staff, collateral and show site initiatives to support Sales and Marketing – all while deepening our partner relations.

We are looking for a stellar People and Talent Experience Coordinator to support our San Francisco and Denver based people and talent (Human Resources) teams. The ideal candidate thrives in a time sensitive fast-paced environment, is energized by a dynamic role, and is an expert in multitasking and staying organized. This role is ideal for someone looking to learn, and grow their career in the human resources and/or talent acquisition world. You have a get it done attitude, who goes above and beyond to knock it out of the ballpark.

Lead a strong, high performing, legal team. Be a trusted strategic adviser to the regional leadership team on all legal related matters. Work with the regional leadership team and Xero's global legal team to identify and proactively manage Xero's legal and regulatory function in your local region. Lead your team to work as an integrated part of the global legal team to provide legal services on global or platform matters including procurement, product support, customer support and security. Drive proactively, or help manage, within the global legal team, projects to manage workflow, improve operational efficiency, achieve global and regional education and training, and enable compliance. Liaise and collaborate with legal team peers in all areas and regions, including regulatory, IP and government relations, to deliver holistic legal function outcomes in all relevant regions. Coach and lead you regional legal team to be a high performing, highly engaged and cohesive function. Work closely with Xero's commercial team in your region to help drive strategic relationships and initiatives for Xero both locally and globally; Providing advice to management on legal aspects of their defined areas. Manage regional, non-intellectual property disputes and litigation. Interpreting legal documentation and advising management on the most appropriate course of action. Review, negotiate, and draft key legal documents, such as accounting channel partner agreements, agreements with financial institutions, and supply agreements. Ensuring the business is informed of and compliant with relevant existing or proposed legislation. Leading or delivering legal M&A activity in region. Liaising with and managing Xero's external legal advisors as required.