Assistant Human Resources Director (SMR)

At Snow Mountain Ranch, people are at the heart of everything we do, and the Assistant Human Resources Director ensures they are supported by every step of the way. Serving more than 50,000 guests each year, our campus thrives because of the people who make it happen, and this position ensures that staff members are supported, empowered, and inspired. From leading day-to-day Human Resources operations to stepping into leadership when needed, you will help shape a workplace that is professional and welcoming. This is more than a Human Resources role, it is an opportunity to build community, strengthen connections, and carry forward the YMCA mission in everything you do.

We firmly believe in our mission of putting Christian principles into practice through programs, staff and facilities in an environment that builds healthy spirit, mind, and body for all. We are committed to being welcoming to all people and to making a difference in the lives of our members, guests, and staff. We count on our staff to provide extraordinary mission-based experiences for our guests and for each other.

• Assist the Human Resources Director in all daily operations and oversee the department in their absence, including corrective actions and terminations.
• Lead, train, and supervise Human Resources staff, interns, volunteers, seasonal, and international staff.
• Assist in coordinating staff sharing between centers when necessary.
• Maintain confidentiality in all Human Resources and organizational matters.

• Partner with leadership to interpret and apply employment laws and YMCA policies.
• Provide Human Resources support to directors, department managers and staff, including employee inquiries, and problem resolution.
• Screen and assist visitors to the Human Resources office in a professional and supportive manner. 
• Work with the Resident Life Manager to support year-around, seasonal and volunteer housing by helping create a positive and welcoming living experience.
• Collaborate on housing needs, staff move-ins, and community engagement efforts to strengthen retention and increase staff satisfaction.

• Prepare correspondence, memos, agendas, meeting minutes, investigation notes, and other documents.
• Answer and respond to inquiries, Teams, voicemails, and emails promptly and professionally.
• Proficiently operate office technology, including Microsoft Word, Excel, PowerPoint, scanners, and copiers.
• Comfortable speaking and presenting in groups.

• Extremely detail-oriented with strong accuracy and follow-through.
• Highly organized, able to prioritize and manage multiple tasks simultaneously in a busy environment with frequent interruptions.
• Strong computer skills for maintaining employee records, spreadsheets, and reports.
• Ability to work independently, take initiative, and make sound decisions.
• Can adapt to new systems, processes, and challenges.
• Ability to communicate in both English and Spanish is a plus for supporting our diverse team.

• Able to work a flexible schedule that may include weekends, evenings, and holidays.
• Willingness to be on-call when needed.
• Able to thrive in a high-stress environment while maintaining professionalism and composure.

• Bachelor’s degree in human resources management, Business Administration, or related field, with at least one year of supervisory experience.
• Minimum of two years of professional Human Resources training or related experience.
• Strong interpersonal and customer skills with the ability to build positive relationships.
• Demonstrated ability to promote a cooperative, solution focused and supportive work environment.
• Ability to operate office equipment: computer, telephone, copier, and scanner.
• Must possess a valid, USA state issued driver’s license, an acceptable driving record, and comply with YMCA driving rules to be approved to operate YMCA vehicles. 
• Ability to comfortably speak in front of groups.
• Ability to train supervisory staff in Human Resource related matters.

• Uphold and reflect the YMCA core values of Caring, Honesty, Respect, Responsibility and Faith in all functions.
• Uphold the YMCA of the Rockies Mission, policies, and programs.
• Possess and demonstrate excellent customer service skills, for example, friendly, personable, helpful, patient, and professional.
• Support the Association safety program. Promote safe work practices and a safe environment for guests, members, and staff.
• Promote a cooperative, positive, and flexible atmosphere while working with others in a diverse community.
• Must meet acceptable criminal background check standards.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• The employee must be able to lift and/or move up to 25 pounds.
• The noise level in the work environment is generally high.
• Ability to climb stairs and frequently get up and down from desk.

• Health, dental, and life insurance
• Generous PTO/Vacation
• Participation in YMCA Retirement Fund (an additional 12% contribution by YMCA after 2 years employment)
• Employer owned rental housing may be available nearby - Contact Human Resources for more information
• YMCA of the Rockies membership
• Discounted childcare, summer day camp, and summer overnight camp
• Discounted nights at YMCA of the Rockies lodges for friends & family
• Ski and golf passes to nearby resorts & courses
• Free or discounted gear rentals for outdoor adventures
• View all YMCA of the Rockies employee perks by visiting here.