Contact prospective clients by phone and email, answer basic product and service questions, schedule consultations with Sales Representatives, maintain detailed call records, and follow up with unreachable prospects. The role requires strong communication, listening, organization, phone etiquette, professionalism, persuasion, and attention to detail. A high school diploma or equivalent is preferred.
Job brief
We are looking for an Appointment Setter to join our team and support our sales team by contacting prospective clients via telephone and email to ensure our sales professionals meet their monthly meeting goals.
An Appointment Setter’s responsibilities include making sure that potential clients might be interested in our products and services, then scheduling a time with each potential client so they can meet one-on-one or in groups with our organization’s Sales Representatives.
Ultimately, you will work directly with customers to set appointments for our sales team members.
Responsibilities
- Field basic questions and concerns about the products and services
- Schedule consultations between the prospective client and a Sales Representative
- Keep a detailed log of calls, including those which were not answered
- Attempt to contact prospective clients who you have been unable to contact
Requirements and skills
- Proven work experience as an Appointment Setter or similar role
- Top-notch verbal, written and interpersonal skills
- Outstanding listening skills and attention to detail
- Excellent phone etiquette
- A professional and courteous disposition
- Persuasive and results-oriented
- A high school diploma or equivalent is preferred
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