Provides pre- and post-sales technical support for industrial automation solutions. Responsibilities include customer visits, product demonstrations, technical discovery, component sizing and specification, scope-of-work development, product training, troubleshooting, and onsite application support. Collaborates with sales, engineering, materials, operations, manufacturers, and customers to recommend suitable automation solutions. Requires strong communication, presentation, problem-solving, and technical troubleshooting skills, plus an engineering or related technical degree or equivalent experience.
Heitek Automation, a SunSource company, is a leading provider of industrial automation components and integrated solutions. With decades of experience across industries including medical, life sciences, machine building, automotive, semiconductor, food & beverage, and water processing, we bring deep technical expertise to every project. Our commitment to exceptional service and innovative problem-solving helps customers overcome their most complex automation challenges.
www.heitek.com
The Application Engineer serves as the technical expert and a part of our customer-facing engineering team. The Application Engineer provides pre- and post-sales support to customers. In this role the Application Engineer performs product demonstrations, training, troubleshooting, and application support. The Application Engineer is the key interface between the factory, customer, and sales to bridge the gap between technical knowledge and customer satisfaction.
Essential Functions
- Customer Facing: Field sales calls with the purpose of demonstrating new products, providing technical expertise, and developing a solution that can be provided by the company or a key manufacturer for the customer.
- Collaboration: Collaborate with the sales team and customers to understand application requirements and recommend suitable solutions.
- Discovery: Gather technical information that is used in the discovery process for developing a solution.
- Component Selection: Sizing and specification for component sales.
- Scope of Work: Develops Scope of Work for potential projects, using the discovery information.
- Training: New product training and training for existing product lines. This includes attending trainings to continually improve and providing training for customers.
- Troubleshooting: Support customers through email, phone, and/or onsite support for Heitek’s various product lines.
- Strong presentation, communication, and interpersonal skills.
- Problem-solving mindset with technical troubleshooting abilities.
- Ability to work independently and travel as needed (Depending on role and region).
- Ability to learn new products and software.
Collaborates with: Materials Team, Sales Team, Engineering Team, Operations Team
Key Responsibilities:
Key Competencies & Skills:
Experience, Education and Skills
- Associate’s/bachelor’s degree in an Engineering or a related technical field, or equivalent work experience
- 1-5+ years of experience in an engineering, technical support, field service or application role.
- Industry-specific experience (e.g., systems integration, application engineering, controls engineering) preferred.
Education:
Experience:
Equal Opportunity Employer, including disability and protected veteran status. If you are an individual with a disability and require an accommodation to complete the application process, please contact [email protected] to request reasonable accommodation. Only requests for accommodation in the application process will be returned from this email address. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí). Sun-Source | Privacy Policy #heitekassc
Similar Jobs
Aerospace • Hardware • Information Technology • Security • Software • Cybersecurity • Defense
Develop and support satellite command and control, mission planning, and data analysis software. Perform full software lifecycle activities, including requirements, architecture, design, coding, testing, integration, documentation, and technical support. The role involves developing test infrastructure and may use cloud, web, database, modeling, simulation, CI/CD, containerization, and DevSecOps technologies. Work is on-site five days per week in office, laboratory, production, or cleanroom environments.
Top Skills:
AmqpAngularApacheAWSAws LambdaAzureCC++CameoCherrypyCi/CdContainerizationCtestDevsecopsDockerFlaskGtestJavaJavafxJavaScriptJerseyJpaKafkaKubernetesMatlabMicroservicesMqttNginxNoSQLOrmPlantumlPostgresPythonQtReactRestRubyRuby On RailsRustSpringSQLUmlVue
Aerospace • Hardware • Information Technology • Security • Software • Cybersecurity • Defense
Develop and support satellite command-and-control, mission-planning, and data-analysis software. Perform the full software lifecycle, including requirements, architecture, design, coding, testing, integration, documentation, and maintenance. Build associated test infrastructure using technologies such as C/C++, Rust, Python, cloud platforms, containers, web services, and databases. Collaborate across teams in a primarily on-site environment and follow formal software development, configuration-management, and coding practices.
Top Skills:
AmqpAngularApacheAWSAws LambdaAzureCC++CameoCherrypyCi/CdCtestDevsecopsDockerFlaskGtestJavaJavafxJavaScriptJerseyJpaKafkaKubernetesMatlabMicroservicesMqttNginxNoSQLOrmPlantumlPostgresPythonQtReactRubyRuby On RailsRustSpringSQLVue
Aerospace • Hardware • Information Technology • Security • Software • Cybersecurity • Defense
Develops satellite command and control, mission planning, and data analysis software. Performs the full software lifecycle, including requirements, architecture, design, coding, testing, integration, documentation, and support. Builds associated test infrastructure and works with technologies including cloud platforms, containers, web services, databases, and software modeling tools. The role is on-site five days per week and may involve work in offices, laboratories, production areas, cleanrooms, or outdoor environments.
Top Skills:
AgileAmqpAngularApacheAWSAws LambdaAzureC/C++CameoCherrypyCi/CdContainerizationCtestDevsecopsDockerFlaskGtestJavafxJavaScriptJerseyJpa/OrmKafkaKubernetesMatlabMicroservicesMqttNginxNoSQLPlantumlPostgresPythonQtReactRubyRuby On RailsRustSpringSQLUmlVue
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
