Analyst, IKC Operations Support

The IKC Operations Support Team – Analyst will be a key contributor in DaVita’s efforts to provide integrated care to patients with Chronic Kidney Disease (CKD) and End Stage Kidney Disease (ESKD). The successful candidate for this role will have a driven attitude, solid organizational skills with great written and verbal communication skills, be an ambitious and fast-learning team player motivated by the achievement of making a direct impact on kidney patients, and will thrive in a highly dynamic, cross-functional, and matrixed team environment.
This teammate will have the opportunity to work on a wide array of projects that provide operational support, improve patient quality metrics, and promote collaboration through project management techniques.
Other activities will include: quantitative analysis and ad hoc special projects that materialize frequently in a rapidly changing health care industry.
Essential Duties and Responsibilities:
Operations Support

• Partner with clinicians, operations managers, and other leadership to develop and launch projects or other operational changes

• Understands business strategy and can execute or provide an operations lens

• Clear communication of project status and next steps, leveraging a sprint format

Project Management

• Partner with others to work on complex, high-priority work streams

• Utilize standard project management tools to drive forward projects and deliverables on time

• Drive execution of project for self and team, independently resolve minor conflicts, define success metrics, and communicate progress to leadership and other stakeholders

• Adapts to change in priorities, scope, and direction, remaining flexible

• Navigates comfortably under ambiguous organizational or industry circumstances

Analytics

• Leverage a hypothesis-based approach to identify, validate, and quantify opportunities

• Conduct analyses to assess the impact on business metrics, driving root cause analysis that translates into meaningful insights and strategic recommendations

• Convey findings in a cohesive story, including summarizing insights from analysis, identifying next steps and developing deployment plans

• Demonstrate strong critical thinking skills

Relationship Building

• Partners with teammates of all levels across the enterprise

• Understands the right stakeholders to engage for the success of a project

• Informally coaches colleagues on work product and development areas

• Effectively challenges others during decision-making processes and constructively manages through feedback

Qualifications:

• Bachelor's degree, required

• 2+ years of total work experience, required

• Previous healthcare/project management experience, preferred

• Proficient in PowerPoint and Excel, required

• Experience with Cerner, HealtheAnalytics, Tableau, and Smartsheet, preferred

Here is what you can expect when you join our Village:

• A "community first, company second" culture based on Core Values that really matter.

• Clinical outcomes consistently ranked above the national average.

• Award-winning education and training across multiple career paths to help you reach your potential.

• Performance-based rewards are based on stellar individual and team contributions. A comprehensive benefits package designed to enhance your health, your financial well-being, and your future.

• Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.